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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
589
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,453)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1815) customer care (732) customer support (475) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user samsonk5
GB
1 review
0 helpful votes
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January 30th, 2019
Verified purchase

No Complaints. Serves me well all the time. Reasonable rates and account fees. Realise anywhere in the world.

Date of experience: January 26, 2019

Thumbnail of user corriev
South Africa
1 review
0 helpful votes
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August 15th, 2018
Verified purchase

The assistance receive was very professional and helpful. Thanks for your assistance on sending me a new card.

Date of experience: August 13, 2018

Thumbnail of user koladea3
Nigeria
1 review
0 helpful votes
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May 3rd, 2021
Verified purchase

I love the way it's easy to reach Payoneer customer support via phone, it's very convenient and superfast

Date of experience: May 3, 2021

Thumbnail of user jeaniner11
Indiana
1 review
1 helpful vote
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February 9th, 2019
Verified purchase

Rep was helpful and had some humor, She answered questions well
Was professional also thanks for good service

Date of experience: February 6, 2019

Thumbnail of user tituk
Bangladesh
1 review
0 helpful votes
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October 4th, 2019

Excellent contact support, they are very quick to support me and good understanding. I am satisfied their supporting

Date of experience: October 3, 2019

Thumbnail of user nooraneen
Bangladesh
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Payoneer has some professional for their support to the customer. And I am also satisfied with their services.

Date of experience: February 21, 2020

Thumbnail of user rehmatk
Pakistan
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

The payoneer customer support are really really professional and always try thier best to resolve their customer's issues.

Date of experience: August 25, 2021

Thumbnail of user mohsina10
Pakistan
1 review
0 helpful votes
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August 17th, 2018
Verified purchase

Excellent customer services and quick response time of resolution of my problem.
I would really like to appreciate.

Date of experience: August 15, 2018

Thumbnail of user aamers
Oman
1 review
0 helpful votes
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February 19th, 2019
Verified purchase

Not interacted much, but looks better than PayPal.

But exchange rates are like leech; they drain your blood.

Date of experience: February 15, 2019

Thumbnail of user tamirg
Israel
1 review
0 helpful votes
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August 22nd, 2018
Verified purchase

Very good service fast & great communication!
Professional & kindly:)
All i can say is continue like this!

Date of experience: August 20, 2018

Thumbnail of user michaelc1571
Nigeria
1 review
1 helpful vote
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March 6th, 2019
Verified purchase

I had a wonderful experience, best customer service ever. Swift to attending and creating solution to customers problem

Date of experience: March 4, 2019

Thumbnail of user imass
Indonesia
1 review
0 helpful votes
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October 28th, 2020
Verified purchase

As long as I use Payoneer, there are no problems during the transaction process. Thank you for service

Date of experience: October 28, 2020

Thumbnail of user dwmoyj
Jamaica
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

The Payoneer representative did the best she could and for that i can say they provide good service.

Date of experience: September 21, 2021

Thumbnail of user joelh195
Jamaica
1 review
0 helpful votes
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July 17th, 2020
Verified purchase

Wonderful service. Thank you for helping freelancers to be able to accept money from all over the world

Date of experience: July 17, 2020

Thumbnail of user michalg9
Pakistan
1 review
0 helpful votes
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August 31st, 2018
Verified purchase

Talk slow and speak clearly with non-us and non-english people so that they can understand well. Thank you

Date of experience: August 29, 2018

Thumbnail of user saifullahh
Bangladesh
1 review
1 helpful vote
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August 9th, 2018
Verified purchase

Blocked my account without any valid reason,
Did not replied to any of support mail.
Worst service ever.

Date of experience: August 7, 2018

Thumbnail of user kennethe53
Norway
1 review
0 helpful votes
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September 10th, 2018
Verified purchase

A perfect bank with the best service for my need. Payoneer has Maze my transaction easy and cheaper.

Date of experience: September 7, 2018

Thumbnail of user roanna
Philippines
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

Very convenient mode of payment for freelancers like me. The exchange rate is also better than the other.

Date of experience: September 4, 2018

Thumbnail of user elisk
Croatia
1 review
0 helpful votes
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September 17th, 2018
Verified purchase

Payoneer, especially Sofia, spoke to me very kindly and professionally. I recommend to anyone who needs money transfer.

Date of experience: September 14, 2018

Thumbnail of user geraldinel97
Nicaragua
1 review
0 helpful votes
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April 23rd, 2021
Verified purchase

Always answered my questions, and always polite. Nice people every time i called customer service!
Keep it up

Date of experience: April 23, 2021

Thumbnail of user mds89
Bangladesh
1 review
0 helpful votes
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June 8th, 2019

Honestly better banking service ever! It was pleasure to meet customer support. Highly recommended to Payoneer global payment.

Date of experience: June 7, 2019

Thumbnail of user yogesht10
India
1 review
0 helpful votes
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September 29th, 2021
Verified purchase

Great experience but having issue in withdrawal my balance amount from payoneer to my local bank account please

Date of experience: September 29, 2021

Thumbnail of user randeld4
Pakistan
1 review
0 helpful votes
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August 14th, 2020
Verified purchase

Payoneer is very reliable and they customer support always available & give satisfaction and make your business easier..

Date of experience: August 14, 2020

Thumbnail of user waseems6
Pakistan
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

She is very familiar with customers. I wish talk her Everytime when i call to Payoneer customer care.

Date of experience: September 1, 2020

Thumbnail of user kwantat
Thailand
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

All my questions about the annual fee of payoneer were clearly answered. Some more suggestions were also described.

Date of experience: October 5, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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