Payoneer has a rating of 4.5 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
The person who helped me was very kind, polite and helpful. He was patient as I told him my story of why I called.
Date of experience: February 11, 2019
Waiting for payment to post in my account. No money transferred as of yet. But the concept is nice. THE CSR was very nice.
Date of experience: November 8, 2018
It's really great and I find my payment very secure and sound.
Just waiting for the solutions to some of my problems.
Thank You!
Date of experience: September 15, 2020
The lady was very polite, and had plenty of patience with me, as I was panicking. I cannot thank her enough. Excellent customer service.
Date of experience: March 8, 2019
Very pleasant. The rep was quick and efficient in resolving my issue. This is what I expect when I call and have a question.
Date of experience: March 7, 2019
I've been working with Payoneer for 3 years and have converted lots of friends and colleagues into users. We're all very pleased with it.
Date of experience: March 8, 2019
I had a wonderful chat with the assistant and she quickly got to the root cause of my problem and helped me out instantly.
Date of experience: August 29, 2018
I was received as a valuable customer and my concerns were addressed professionally. Follow up on the issue posed were also timely and reassuring.
Date of experience: August 26, 2018
I got an amazing girl helping me anything with my Issue. I called by Skype and the communication it was very easy for me.
Date of experience: November 6, 2019
I am new for Payoneer and I try to work with it but the global service is not approved yet. What shall I do?
Date of experience: June 9, 2020
I was engaged with live representative at payoneer and it was really a good experience as my all concerns got cleared. Thank you payoneer
Date of experience: December 24, 2019
This call make me happy thanks to all Payoneer team, i asked them for help and the contact was great and helpful, thanks again
Date of experience: August 16, 2018
You gave me an excellent service and you helped me a lot. Please carry on with your good work of helping the users Worldwide.
Date of experience: May 28, 2018
Emails are days or even weeks to be resolved, but calling them will help you within a day, try calling them its worth it.
Date of experience: December 25, 2019
I would highly recommend Payoneer, their service is prompt and they are very friendly and follow up with your query. Thank you very much.
Date of experience: September 19, 2018
They were really helpful and pretty fast when you call them. Solved my issue in matter of minutes and were very understanding! Great service!
Date of experience: November 9, 2020
Unauthorized transactions have discovered on my account. The issue is not yet fully resolved, but as yet I am satisfied with the support service.
Date of experience: October 4, 2021
Well I can very clearly state that this is the best customer care service I have got in a very long time. Loved it..
Date of experience: January 17, 2020
Without being given clear parameters on what should and what should not verification documents look like, it took many days to approve my application
Date of experience: July 29, 2020
Best customer service in a long time. My situation was dealt with in 15 minutes. Glad to be a part of the payoneer community
Date of experience: April 14, 2021
I reached payoneer on the phone to solve my issue. I gotta say, I am very pleased with their service and responsive staff members.
Date of experience: July 29, 2021
The agent was very kind and patient, I recommend Payoneer
Date of experience: June 18, 2024
Hi,
I just using it & it's working very nice. Phone support is supper. Hope I will be able to take your service from long time.
Best regards!
Belal
Date of experience: October 10, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.