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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
588
Neutral
31
Negative
49
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How would you rate Payoneer?

Reviews (9,452)

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Timeframe

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Reviews that mention popular keywords

customer service (1815) customer care (732) customer support (475) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user senemo
Turkey
1 review
0 helpful votes
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September 15th, 2018
Verified purchase

Customer service is very fast, helpful and perfect. Thanks so much for the interest. I am glad to work with payooneer service.

Date of experience: September 13, 2018

Thumbnail of user edmilsonp
District of Columbia
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

Its is very good using payonner
So easy to make payment, and never get an problem with this
Good customer service always

Date of experience: June 20, 2018

Thumbnail of user elizabethk415
Philippines
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

Their customer service is efficient, you may have a little problem when your account is not yet verified but their customer service will help you ASAP via phone.

Date of experience: December 16, 2019

Thumbnail of user ananyac7
India
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

The IVRS was asking for putting the customer ID and "pound key".
£ is not present in many phones.

I found out that the # key works just as well.

Date of experience: August 1, 2021

Thumbnail of user aminem2
Algeria
1 review
0 helpful votes
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February 17th, 2019
Verified purchase

Payoneer is very good
The phone support was TAMARA her name was yamara
She was very proffesional than all others she solve and jnderstand issus and find solution in same call
I give her 5 starts or 10 stars if possible
Thank you tamara thank you payoneer

Date of experience: February 13, 2019

Thumbnail of user saminan
Pakistan
1 review
0 helpful votes
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September 23rd, 2018
Verified purchase

I am very satisfied with payoneer service. I did ever face any type problem regarding payment.my payment always artives on time.

Date of experience: September 21, 2018

Thumbnail of user prabhathw
India
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

I have found that payoneer having awersom customer support in order to cater their valued customer all around the world without.

Date of experience: May 16, 2018

Thumbnail of user claudiol19
Nicaragua
1 review
0 helpful votes
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October 6th, 2018
Verified purchase

Excellent job im quite happy how i was. Assisted would hghly recommend payoneer services to whom ever that would be intel

Date of experience: October 4, 2018

Thumbnail of user williamsi6
Germany
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

Apart from an incident that delayed one of my withdrawals for over 72hrs, my time with Payoneer has really been productive.

Date of experience: April 20, 2020

Thumbnail of user soliub
Nigeria
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

They are promt to your request, I got great response from their customer care representative. Promising to resolve my issue soon.

Date of experience: July 21, 2021

Thumbnail of user shankarj2
India
1 review
0 helpful votes
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February 13th, 2019
Verified purchase

Coustomer service is very good and issues are resolved at min spillage time. Highly recommended the services to friends and families.

Date of experience: February 10, 2019

Thumbnail of user dongc4
KR
1 review
1 helpful vote
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February 24th, 2019
Verified purchase

I am a beginer to use Payoneer and Amazon. It is pretty helpful that I make more clear by an assistant.

Date of experience: February 21, 2019

Thumbnail of user lynnl120
Canada
1 review
0 helpful votes
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August 23rd, 2018
Verified purchase

The best customer service I have encountered made learning how this site works easy breasy, I would definitely recommend to anyone

Service
Value
Shipping
Returns
Quality

Date of experience: August 21, 2018

Thumbnail of user janardant
India
1 review
1 helpful vote
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May 30th, 2018
Verified purchase

This was my first & last business with you guys. I swear God never come back to you.

A cheater company.

Date of experience: May 28, 2018

Thumbnail of user huann2
Viet Nam
1 review
0 helpful votes
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June 10th, 2018
Verified purchase

I'm very happy when use your service, wish you all healthy and success to service better.
Nguyen Quang Huân, Viet Nam

Date of experience: June 8, 2018

Thumbnail of user oluchie
Nigeria
2 reviews
0 helpful votes
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May 9th, 2019

This company is indeed a God sent, I was searching but now I have found. Very nice site indeed. Well done

Date of experience: May 9, 2019

Thumbnail of user fazliddinj
Uzbekistan
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

Dispatchers are really nice and they resolved my issue in few minutes. Great job guys and happy to work with u

Date of experience: July 9, 2021

Thumbnail of user boazes
Ethiopia
1 review
1 helpful vote
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September 30th, 2020
Verified purchase

I was having issues with payoneer card address verificaton process but the customer care service gave me all the mandatory informations.

Date of experience: September 30, 2020

Thumbnail of user ezequielalexandere
Nicaragua
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

She was very clear providing info, kudos for lya, also I would like to know if my card was already approved.

Date of experience: October 15, 2021

Thumbnail of user user9891
Ukraine
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

Умнички! Спасибо большое!))) Я, наконец -то поняла,что,куда,зачем и как)))

Date of experience: September 19, 2024

Thumbnail of user attilaa1
Hungary
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Im liked a servicew what payoneer given me, safe log in quick live chat. That why easy to use any time I get answer in case i need help.

Date of experience: June 6, 2018

Thumbnail of user poonamc11
India
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

I used it and I really liked it. It made it easy for me to receive payments.

Date of experience: June 17, 2024

Thumbnail of user davidg3483
Nicaragua
1 review
0 helpful votes
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May 16th, 2021
Verified purchase

Been waiting for 35 days to rrceive my card. I called before and the rep just said: "it's within the timeframe". It was 30 days late at that point

* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 16, 2021

Thumbnail of user murtazas2
India
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I had issue with PayPal so I switched to Payoneer I don't regret that decision and I wished that I used Payoneer at the first place... Best payment service provider

Date of experience: June 12, 2020

Thumbnail of user shaniquem1
Jamaica
1 review
0 helpful votes
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June 10th, 2018
Verified purchase

He was easy going very polite I wish all your agents made me feel welcomed as he did. He helped me with my issue and resolved it. Thanks again.

Date of experience: June 8, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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