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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
588
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,452)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1815) customer care (732) customer support (475) bank account (295) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user amosg15
Nigeria
1 review
0 helpful votes
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December 3rd, 2018
Verified purchase

I recommend Payoneer. Their services are great. Open your account today and enjoy the services. Do not forget to tell others about Payoneer.

Date of experience: December 1, 2018

Thumbnail of user donaldg125
Jamaica
1 review
0 helpful votes
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December 2nd, 2018
Verified purchase

My experience has been wonderful. The service is warm and pleasant because the customer service team makes you feel welcome at all times.

Date of experience: November 29, 2018

Thumbnail of user elmekkib
Morocco
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

Well, my experience was great with customer support. Always here to help and provide assistance as fast and easy as possible. Thank you!

Date of experience: May 25, 2021

Thumbnail of user shubratam
Bangladesh
1 review
0 helpful votes
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December 14th, 2018
Verified purchase

I'm using Payoneer now more than 3 years. So far I'm satisfied with the service. My clients are happy making payments through Payoneer.

Date of experience: December 12, 2018

Thumbnail of user mos20
Egypt
1 review
0 helpful votes
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August 5th, 2018
Verified purchase

I have been using Payoneer for a while. It's truly helpful and I can simply manage my personal and business funds through it.

Date of experience: August 2, 2018

Thumbnail of user adrianv29
Mexico
1 review
0 helpful votes
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December 21st, 2018
Verified purchase

Awesome service always on time and the best rates in the business, whenever I have needed them their service has been top notch

Date of experience: December 19, 2018

Thumbnail of user marvinr92
Nicaragua
1 review
0 helpful votes
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October 15th, 2020
Verified purchase

I need you ask me for all the documentation/information needed at once, so I can avoid waiting for my payments to be released.

Date of experience: October 15, 2020

Thumbnail of user alia308
Egypt
1 review
0 helpful votes
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December 23rd, 2018
Verified purchase

I have been using Payoneer for over 2 years now and I recommend it a lot to use to handle your online transactions.

Date of experience: December 21, 2018

Thumbnail of user mahmudulh11
Bangladesh
1 review
0 helpful votes
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October 19th, 2020
Verified purchase

I've been using Payoneer services for about 3 years. Till now I didn't face any problem. I always have excellent service with Payoneer.

Service
Value
Shipping
Returns
Quality

Date of experience: October 19, 2020

Thumbnail of user isholaa1
Nigeria
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Thanks, for your I really like it very secure medium to save fun I love it most other platform because of their service

Date of experience: January 2, 2019

Thumbnail of user muhammadhussnainm
Pakistan
1 review
1 helpful vote
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October 21st, 2020
Verified purchase

I am first experience for customer care center call, that's deal well and understand my problem and satisfy me to resolve my issue.

Date of experience: October 21, 2020

Thumbnail of user sama273
Nigeria
1 review
0 helpful votes
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January 23rd, 2019
Verified purchase

Exceptional customer service/support response. Still waiting to receive my card. After which i will be better able to rate the card service itself.

Date of experience: January 21, 2019

Thumbnail of user ayaatm
Egypt
1 review
0 helpful votes
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May 3rd, 2021
Verified purchase

I'm in Payoneer from 5 years and my money used to be in it and I like the service how much that's easy

Date of experience: May 3, 2021

Thumbnail of user annav72
Ukraine
1 review
0 helpful votes
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August 10th, 2018
Verified purchase

I've never had any problems with Payoneer regarding receiving a payment so far) Always a pleasure to use Payoneer prepaid card. Very reliable!

Date of experience: August 8, 2018

Thumbnail of user pankajj5
India
1 review
0 helpful votes
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June 23rd, 2018
Verified purchase

It was good
I have talked with customer care executive and he gave me information correctly
So I am happy with him.
Thanks

Date of experience: June 21, 2018

Thumbnail of user dottiec11
Massachusetts
3 reviews
0 helpful votes
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June 22nd, 2018
Verified purchase

The gentleman helped me with the situation. He understood what I was explaining to him and he took care of it. Thank you

Date of experience: June 20, 2018

Thumbnail of user mduzzolh
Netherlands
1 review
0 helpful votes
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March 1st, 2019
Verified purchase

Hay, Have a Good day, This is my first time but all is very good. I am happy for your quickly service. Thanks

Date of experience: February 27, 2019

Thumbnail of user adekunlea3
Canada
2 reviews
0 helpful votes
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November 6th, 2019

Thanks for your patience and for giving a solution to my issues. Keep up the good job.

I really appreciate your swift response.

Date of experience: November 4, 2019

Thumbnail of user preciousl11
Nigeria
1 review
0 helpful votes
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June 25th, 2018
Verified purchase

Payoneer is the best online payment platform I have ever used. All thanks to payoneer and their staff. They have done excellently well.

Date of experience: June 21, 2018

Thumbnail of user ashinil
California
1 review
1 helpful vote
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October 7th, 2019

Excellent Customer Support, Very patient to asking our issue and solved it quickly. Very satisfied with the customer care representative that I met.

Date of experience: October 7, 2019

Thumbnail of user paulk598
Kenya
1 review
0 helpful votes
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March 14th, 2019
Verified purchase

Awesome customer care services with prompt calling time and polite customer care personnel who make sure you get every detail of your inquiry

Date of experience: March 10, 2019

Thumbnail of user morsheda1
Bangladesh
3 reviews
37 helpful votes
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May 26th, 2018
Verified purchase

It was nice Experience With Payoneer customer team. I am really happy using payoneer to collect my earning by payoneer. Thanks again. :)

Date of experience: May 24, 2018

Thumbnail of user misbahz
Pakistan
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

I was worried about removing my funding sources but customer care service helps me out.The person i found was very helpful and polite.

Date of experience: June 14, 2018

Thumbnail of user aidac42
El Salvador
1 review
0 helpful votes
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August 6th, 2021
Verified purchase

My money is in good hands, the site is trustworthy and it makes me happy to have a friendly way to get paid.

Date of experience: August 6, 2021

Thumbnail of user joelo29
Kenya
1 review
0 helpful votes
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December 21st, 2019
Verified purchase

Very well served by customer care. I greatly recommend this site to other users. The site provides one of the best payment method

Date of experience: December 18, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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