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Payoneer has a rating of 4.5 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Have a complaint and poured my mind out to customer care and she attended to me positively. Thank again for the great service.
Date of experience: June 21, 2018
The customer care representative was very amiable and polite.He was very patient as well. In one word my experience with Payoneer is amazing!
Date of experience: April 6, 2021
So far im very happy with the service, i did call sometime back when i had a problem immediate the issue was resolved.
Date of experience: April 4, 2019
I waited for only 1 minute then was connected to a online agent, she helped me and i was impressed with the service.
Date of experience: June 18, 2018
My experience is good, my only issues is how long the process for everything takes. Then again It can just be me lol
Date of experience: April 7, 2021
This was a very professional and helpful call. All my questions were answered in a short time. No waiting in line. Thank you!
Date of experience: May 23, 2018
Payoneer customer care is very fast. They always try to solve the problem as soon as possible. Great company with a great team.
Date of experience: June 14, 2018
They made me feel like they were interested in my problem and finding the best suitable solution for it. Thanks for your time
Date of experience: September 6, 2018
Had an inquiry about my account and it was solved quicker than I thought it was going to be! Thanks for the help!
Date of experience: June 11, 2018
I am very happy to the account holder of this bank because the all staff work hard and solve problem of every customer.
Date of experience: April 16, 2021
I like this business, the payment processing is convenient and fast despite Many customer yet the customer service took time to respond email.
Date of experience: August 13, 2019
Good conversation it took a little long time for processing but overall i am satisfied
And during the hold i liked the music
Date of experience: August 16, 2019
It was ok the customer care person was very kind and polite and she helped me out, now i can be at ease
Date of experience: July 8, 2020
A very good experience found representative well trained & groomed to understand & handle the queries briskly as if she read the mind.
Date of experience: July 8, 2020
My Payoneer customer ID is *******.
I am in India and have created Payoneer account a few days ago. I got paid money 100 USD into my account and I tried to pay some of it to a developer, but I cannot see "Make a payment" menu in my account. Also, I cannot find "Manage currency" menu to convert currency and they only withdraw all balances to bank account automatically without agreement with holder. Further I cannot disable automatic withdrawal option anyhow.
How can I make a payment to other's Payoneer account?
Very weird!
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2021
I had some issues with my application for my card. The phone support resolved it in like 5 mins. My concern was understood and dealt with very fast.
Date of experience: August 14, 2020
They solve any issue very fast…
I was a little worried because I got my card blocked but just contacted them and they solved so fast.
Thank you
Date of experience: September 8, 2021
When I called, I didn't wait at all until an employer take care of me. She was very polite, nice and solved the "problem" very fast and carefully.
Date of experience: February 1, 2019
Hello dear
I am really glad that a company like you have this great professional service, and helpful for me i have no fear about calling you now
Date of experience: November 12, 2018
Doing business since 2016 and payoneer made it possible for me to increase my reach and now I am fully satisfied with the services I am getting :)
Date of experience: October 28, 2020
This is so good, just saying. Live chat is fast response, he answered all my question with any detail and all is clear. Happy to use payoneer! :)
Date of experience: June 19, 2018
The 1st year there was some growing pains, but the last few years has be excellent. Very few issues but if one does arise it is handled quickly.
Date of experience: November 2, 2018
I got my answers that what i need quite easily. And the beautiful person on the other-side of phone she is also beautiful with her god gifted voice.
Date of experience: September 19, 2018
Great experience over the years! And it has been more than four years and I still do not have anything bad to say! Keep it up Payoneer Team!
Date of experience: January 2, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Oscar,
Thank you so much for your kind feedback about Payoneer. We always work to provide you with an excellent service, so we're glad to hear that you have had a great experience even when you had an issue. Thank you again and we're honored to have you as one of our customers.
Best,
The Payoneer Team