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Payoneer has a rating of 4.5 stars from 9,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
If you haven't joined Payoneer, please join. Payoneer to me is better than Paypal, wonderful company
Date of experience: May 31, 2018
The perfect solution for e-commerce and online payment gateway, outside Europe and us residents.
Highly recommended.
Date of experience: June 21, 2018
If any problems, Customer Support is extremely professional as not everything is clear on signing up
Date of experience: October 30, 2020
The customer service of Payoneer has provided and suggested the answers to my questions really well.
Date of experience: June 18, 2018
10 Stars They provide the perfect payment methods. Your choice either direct deposit or payment card.
Date of experience: May 31, 2018
The representatives are so caring and polite when interacting with customers. I give the service credit.
Date of experience: December 24, 2019
Not good at all! Because my very first payment was not successfully processed and No options showing up like Add Bank account and Fund Source.
Date of experience: June 12, 2020
Payoneer is an awesome service enabling us freelancers to collect our payment from companies from abroad.
Date of experience: May 24, 2018
Customer service is very informative and helpful. They solved my problems and answered all the question.
Date of experience: June 14, 2018
I was upset with forgetting my security answer, and Payoneer humility change all that, thanks Payoneer.
Date of experience: June 24, 2020
Everything is simple, great platform, Global Payment Service is one of a kind. Totally recommend it.
Date of experience: June 19, 2020
Polite and professional customer service! I am very pleased of the fluent communication and quick assistance!
Date of experience: July 6, 2020
They provide quick solutions. Very good, corporate with us, Awesome service and very polite to talk.
Date of experience: July 13, 2020
Complain Reference Number: **************
Customer ID: *******
I am a freelancer who has been doing part time all my life, but one fine day
Suddenly my payoneer account was blocked even without prior notice and the payment that i was suppose to receive from my employee was turned down by payoneer. Besides that the customer service departments individual's take like somewhere close to five business days just to respond to emails, and shamelessly apologizes for the delay in responding to mails. The worst part is even the customer service department is lost completely as to why my account was blocked. They even do not know whether a payment was received and turned down or not, whereas in reality the payment was sent to payoneer and payoneer has refaced to accept the payment as the account was inactive. Now why the account was inactive is the multimillion dollar question that nobody from the customer service has answered so far.
The proof of all my tiered so far with Payoneer's customer service have been annexed as attachment for verification purpose.
The worst past is even after 5 business days they only keep apologizing for the blockade and they never furnish concrete reasons as to why my account was blocked.
Such a terrible experience and now i have to wait for another 2 weeks for my client to process payment when its time for their next payment cycle. The foolish lousy unprofessional and unethical conduct of Payoneer has cost me 14 days delay in receiving my payments.
Seriously guys, there are much better payment processers out there please switch to one of them, and try and avoid payoneer if possible.
Date of experience: December 10, 2018
My Blocked Payment which was due to wrong IFSC Code. I rectified my bank code and contacted to Payoneer Support. It was resolved instantly.
Thanks to Payoneer Support.
Kamakhya Tiwari
Date of experience: September 17, 2021
Very polite people to help you! They provided the most helpful and appropiate responds you can just receive.
Date of experience: May 18, 2018
I like the experience. Wasn't aware of the provision that occurs when fees transfer to my bank account.
Date of experience: July 30, 2020
Really satisfied with the treat and the friendly service of Isabell. I definitely would recommend payoneer to others
Date of experience: October 24, 2018
Very polite and clear explanations of your representant. You have solved my problems with the cards. Thank you!
Date of experience: March 5, 2019
Payonner has an excellent service and solution for payouts and payments, just the fees are a bit expensive.
Date of experience: November 26, 2018
Support was helpful and polite. My problem solved. Every time I call Payonner I receive very good service.
Date of experience: November 19, 2018
I've been using Payoneer for several years and I'm very happy with all the services they provide.
Today, for the first time, I needed help from the call center and Chris was extremely helpful and professional.
Thank you Chris
Date of experience: March 4, 2021
I was a very good experience, Good communicator and quick responsive for all the customers. I love their services.
Date of experience: October 10, 2019
Thay respond emediatly and do the needful, i think becuse thy have the perfict manger who had train them good, wish you and your team the best and best regards
Date of experience: September 6, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
