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Payoneer has a rating of 4.5 stars from 9,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Awesome and strict for quality service for their customers for a long time. I have faced many problems solved by customer care service.
Date of experience: December 8, 2020
Yet my issue is still in process
The agents (three of them, Mark and Shawn) were
Very well manered and with attention on the issue.
Thank you
Rafa Oliana
Villa mi cuna Curacao
Date of experience: January 30, 2019
Turley amazing I hope it runs smoothly thought the years to come
Date of experience: June 13, 2024
Their customer support is impressively quick and helpful, and what's more, their commissions are notably lower compared to other similar platforms.
Date of experience: February 21, 2024
Concerning my case it's of great help but the things they require me to submit some are quite impossible but appreciate the efficiency thank uou
Date of experience: May 18, 2018
I am very lucky to find Payoneer as without it i wouldn't reach my business goals.
Thank you Payoneer for being such a great partner.
Date of experience: November 28, 2019
Fluently and nicely support, al the question that I haved been answered so i dont have more to say have a nice day payoneer team
Date of experience: June 4, 2018
Its nice for a customer care attendant taking out time to explain in detail, but am still hopful and expecting a positive response and review
Date of experience: September 13, 2018
Payoneer is very helpful and reliable. I will recomend it to my friends. You can send and transfer money fast no matter where you are
Date of experience: July 27, 2018
My card was swallowed by atm and IHave reached for payoneer support. Operator was very professional and so kind. She deserves more that maximum rate.
Date of experience: October 11, 2019
Payneer is not responsible with payments. They could take weeks holding peoples money and wont even give you a resolution... all they say is sorry...
Date of experience: July 2, 2020
I used my GCASH Phone Number as my Account Number for Payoneer withdrawal, it was accepted. I processed withdrawal request, it was approved. I hope funds will reflect on my Gcash account.
Date of experience: July 29, 2020
As far as concern global transaction, payoneer is better option than others. Recommend to my friends as well.
Date of experience: August 5, 2019
In a world where online businesses don't want to deal with phone calls, I'm always glad to have professionals helping me every time I call Payoneer.
Date of experience: October 8, 2020
The team did change my name
But i want to suggest that you may put validation on ID card number because many people can have same name
Date of experience: April 27, 2021
Customer Service its good, Service the company provides, Terrible, you charge $3 fee every month and im not even able to withdraw my money, awful!
Date of experience: March 3, 2019
So far its simple
Getting paid seems kinda complicated at first
But i still managed to figure out something
With the help of the customer service
Date of experience: July 1, 2020
I trust payoneer, I use it wherever I go, in ATM, hotels reservations, flight booking, it helps me a lot with my work and my travel, I will never change it
Date of experience: October 31, 2018
Each time they are fulfilling all my requests, even if I ask for something on not business days. They are not leaving You alone with Your problem.
Date of experience: September 28, 2018
The lady was so cool
Great customer service
With a great smile on her face that I could feel from this side
Date of experience: November 23, 2019
The Payoneer experience has been great so far since I consider the company does take the necessary steps and time so it's safe for you to use.
Date of experience: February 5, 2021
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hello, David
We are sorry to hear that you have issues withdrawing the funds
Please kindly provide us your customer ID or email in private messages so that we can check what is causing this inconvemience
We are looking forward to hear from you,
Best Wishes,
The Payoneer Team