- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Payoneer has a rating of 4.5 stars from 9,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I had to call 3 times and spent about an hour in total trying to find the solution to a simple matter
Date of experience: February 21, 2019
Payoneer provides the best online payment solutions for those looking for virtual payment services with extremely low rates and high quality service.
Date of experience: July 9, 2019
My issue was resolved from the first time by talking with the best agent Leo, I'm very happy to deal with payoneer.
Date of experience: September 22, 2021
The customer service was quite helpful. She provided what I was looking for exactly. I would highly recommend payoneer to my friends.
Date of experience: November 7, 2018
I live in a country that doesn't have many options like this to earn in another currency. This is an awesome solution.
Date of experience: May 21, 2018
I have some issues in payment because of my mistake though I request to customer care and they solve my problem immediately.
Date of experience: May 6, 2021
Payoneer is helping me a lot to work with my clients. This is my master payment solution for local and international business.
Date of experience: September 25, 2021
I have been doing Business with Payoneer for Years now. Great way to increase your overall Business Growth. I love their services.
Date of experience: August 31, 2018
It is a little difficult to use. And asking a lot of documents. Would be great If you can make it simple
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2021
Payoneer is the best way to get paid. I have been using Payoneer for over 2 years and I love their service.
Date of experience: September 11, 2018
Payoneer Customer Support Service is one of the best and unique service from other services. Hope its more better day by day.
Date of experience: May 22, 2018
Very well thank you and the operator who helped me solve the problem I wish to continue like this in the future
Date of experience: September 21, 2020
Outstanding experience. They are very much helpful about customer service. They try to solve the problem as soon as possible. Thank you.
Date of experience: May 6, 2019
Such very good experience with Payoneer. Their conversion rate is soo good. I really thanks to Payoneer for the support and services.
Date of experience: September 18, 2018
Is on of the best online banking so far very fast to transfer money to anywhere in the world, I love payoneer
Date of experience: June 18, 2020
Frustrating. In a quest to ensure the best security, the process of verification is very meticulous, and thereby much anxiety is created.
Date of experience: July 14, 2021
My experience with Payoneer help center was really amazing all credit goes to your Customer care representative Nico, she is amazing
Date of experience: January 17, 2020
It was a great experience with Payoneer. I have an issue but after contacted with representative my issue will be solved soon
Date of experience: January 12, 2020
I had problems with my payment on the way. Thomas helped me a lot with his assistance and we solved the problem.
Date of experience: June 24, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Akhmedov,
Thank you for taking the time to leave a review. We regret to hear that you are unhappy with our verification process.
Being a cross-border payment solution, Payoneer works under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. These are the reasons why compliance with financial regulations is an integral part of our operations.
Reviewing our customers' accounts is essential to prevent any type of illegal activity on the platform, it is required by law and is done for your safety. We know that sometimes verification process can take several days to be completed. We genuinely appreciate our customers' understanding in this regard.
At Payoneer, we are constantly working to further improve the customer experience. We know we can always do better and are committed to doing precisely that. We truly appreciate your feedback that helps us grow!
Best,
Anna from the Payoneer team