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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
585
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,447)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user mdy1
Bangladesh
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

It is also good. I use the card and i suggest to my friend to use payoneer card and service. I am satisfy the care.

Service
Value
Shipping
Returns
Quality

Date of experience: October 16, 2018

Thumbnail of user milant13
Montenegro
1 review
0 helpful votes
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May 7th, 2019

Your service is very good. I don't speak english very good but the personal from your service was very patient.

Date of experience: May 6, 2019

Thumbnail of user gunc
Malaysia
1 review
0 helpful votes
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June 26th, 2019

Love the service payoner, respons Very fast, friendly to customers service, Thanks for having us, good services

Date of experience: June 25, 2019

Thumbnail of user josephm450
Costa Rica
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

Very good.

My question was really dumb af... it´s embarrasing but the customer service representative was awesome

Date of experience: May 23, 2018

Thumbnail of user tuann13
Viet Nam
1 review
0 helpful votes
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November 21st, 2018
Verified purchase

It is very fast and professional services each time i called to Payoneer. I highly appriciated that.

Date of experience: November 18, 2018

Thumbnail of user natalijaz1
Serbia
1 review
0 helpful votes
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December 3rd, 2018
Verified purchase

Very good service. I would strongly recommend to friends and family. Efective and fast. They are polite.

Date of experience: December 1, 2018

Thumbnail of user sauravkumarm
Bangladesh
1 review
0 helpful votes
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October 13th, 2020
Verified purchase

As my personal experience fiverr is very trustable. The security system of payoneer i Like the most.

Date of experience: October 13, 2020

Thumbnail of user echezonao
Nigeria
2 reviews
1 helpful vote
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December 14th, 2018
Verified purchase

I strongly like the costumer service. It look professional and romantic lol, the ladies are well trained.

Date of experience: December 12, 2018

Thumbnail of user claudian25
Nicaragua
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

Reprepresentative was very polite and helpful. Great customer service. Really good experience with your customer support. Thanks

Date of experience: January 16, 2019

Thumbnail of user princesd1
Philippines
1 review
0 helpful votes
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February 14th, 2021
Verified purchase

Im Still waiting for the update until 24 hrs, The costumer service is patiently answering my question.

Date of experience: February 14, 2021

Thumbnail of user edithg24
South Africa
1 review
0 helpful votes
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February 8th, 2019
Verified purchase

I am very happy with Payoneer. They are available on phone, the customer Dashboard is very userfriendly

Date of experience: February 6, 2019

Thumbnail of user selinaa8
Bangladesh
1 review
0 helpful votes
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August 28th, 2018
Verified purchase

She was really outstanding, very professional.if it would be possible i meet with smitha... i said thanked

Date of experience: August 26, 2018

Thumbnail of user adeelu1
Pakistan
1 review
0 helpful votes
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December 4th, 2020

The Poyoneer customer support is very professional, always listen to my queries and always help me generously.

Date of experience: December 3, 2020

Thumbnail of user mdf9
Bangladesh
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

Awesome support center, I really appreciate. I came here for deactive my funding sources. It' already done

Date of experience: May 28, 2018

Thumbnail of user younessa3
Morocco
1 review
0 helpful votes
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September 29th, 2021
Verified purchase

The agent is very polite and comprehensive and she tried to resolve my issue professioanally. Thank you

Service
Value
Shipping
Returns
Quality

Date of experience: September 29, 2021

Thumbnail of user alexl528
Jamaica
1 review
0 helpful votes
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July 16th, 2020
Verified purchase

Awesome experience amazing customer rep I understand her clearly there wasn't any problem I would highly recommend

Date of experience: July 16, 2020

Thumbnail of user germang5
Chile
1 review
5 helpful votes
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September 21st, 2016

I feel scammed by this Company, as do many other people, i made the mistake of recomending the service to friends as an alternative i know regret doing that.

They too now have payment problems, unilateral holding of payment (this to me is a missapropiation) for certain weeks and as for Payoneer customer service or as they say customer care absoulutely DREADFULL! APALLING SERVICE!

OR SIMPLY NO SERVICE

Never again

Date of experience: September 21, 2016

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

Hi German, I'm sorry to learn your account has been closed. Please see my private message.

Thumbnail of user sandipm18
India
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Good experience with customer support services and resolve issue very fast

Date of experience: June 10, 2024

Thumbnail of user nayabn
Pakistan
1 review
0 helpful votes
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December 14th, 2018
Verified purchase

Great exchange rates, no hassles, the only thing that needs to be improved is transactional emails needs to arrive and 2-step security for logins.

Date of experience: December 12, 2018

Thumbnail of user karims21
Morocco
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

Hi, im thanking you payoneer services for what we do for us its a nice service helpfull and strong bank
Thank you so much

Date of experience: December 10, 2018

Thumbnail of user rasela7
Bangladesh
1 review
0 helpful votes
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January 10th, 2019
Verified purchase

Payoneer services very good. I like their services.
I extremely Like their support. And they support all time.

Thanks Payoneer

Service
Value
Shipping
Returns
Quality

Date of experience: January 7, 2019

Thumbnail of user alverte
Texas
1 review
0 helpful votes
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January 27th, 2019
Verified purchase

Kool it was nice talking the lady in customers care she seem really nice and wanted to help getting my problems taking care of

Date of experience: January 25, 2019

Thumbnail of user sahinm
Thailand
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

It was a great experience i am very happy for overall
So i give 5-star review.
A+++ service i received.
Many thanks,
Sahin miah.

Date of experience: June 25, 2018

Thumbnail of user andrew40
Jamaica
1 review
1 helpful vote
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February 24th, 2019
Verified purchase

Payoneer customer service is the best I come across so far 100% if all costomer service was like payoneer. Things would be smooth sailing..

Date of experience: February 21, 2019

Thumbnail of user carlosb86
Peru
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

Suffered fraudulent charges on my card after a trip and payoneer was diligent and solved my case with efficiency, I am thankfull for that.

Date of experience: May 21, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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