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Payoneer has a rating of 4.5 stars from 9,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
This platform sucks. Not recommend. It is not like paypal or transferwise where you can send money to another company or any individuals at any time.
Date of experience: June 12, 2018
Very helpful and supportive community of Payoneer really i get everything and quick response thanks.
Date of experience: December 14, 2020
The customer care is wonderful. They respond to customer needs promptly and provide amicable solutions.
Date of experience: March 9, 2020
Slow, slow, slow, you need 7 - 10 days to get money on account, direct bank transfer is 3 times faster, so why then to use payoneer?
Tip for consumers:
Dont use it.
Date of experience: March 30, 2017
In my opinion, the customer service is great. The only issue I had was the wait time to chat with CS which is about 3 minutes.
Date of experience: June 21, 2018
Very professional and accurate. Polite and relatively quick. The problem unfortunately continues though. Thank you.
Date of experience: August 29, 2018
Great customer service.
Always available to respond to your questions and provide support. Greatly recommended.
Date of experience: September 14, 2018
I have lost my card. After I called Support, the problem was solved very quickly. A new card is on its way. I am really glad.
Date of experience: February 19, 2020
Timely response and really helpful and highly competent in handling customer queries. Short waiting time.
Date of experience: May 4, 2020
Still waiting for full confirmation of my bank details. After I will confirm if I am okay or not but for now, most of the issues I was attended to
Date of experience: November 9, 2020
Payoneer is very friendly and professional. They listen solve the problems of customers very carefully
Date of experience: May 7, 2020
Keep the good work I love it the customer care was so friendly and polite and my issue was resolved by her thank you very much
Date of experience: December 1, 2020
I have had a good experience with Payoneer. They disburse my money to my bank account in time. They are actually the best. Thank you Payoneer.
Date of experience: April 16, 2021
They will block you after taking a lot of money from you, their fees is so high and their credit card charges are very high too.
Date of experience: January 17, 2020
Hello Mohammed,
We apologize that your account was closed by our internal systems. We understand you are frustrated because of this.
Please understand that our department does not just close accounts for no reason. We have to comply with certain rules and regulations brought upon by the company and the US government. Our support team has informed you that in order to reopen this account you will need to provide the requested information from our department. Once you have done this, please allow a few business days so any information that you provided can be reviewed. If everything submitted is correctly, then your account will be reopened. If there is still missing information you will be communicated via email.
We see that you were able to contact our support team in regards to this case. We ask you to kindly wait for an update via email.
Best,
The Payoneer Team.
PAYONEER IS A BEST PLACE TO CARRIED OUT TRANSACTION THEY HAVE THE BEST CUSTOMER SERVICE IN THE WORLD, I LOVE THIER SERVICE SO MUCH AND I AM SATISFY WITH IT.
Date of experience: October 2, 2020
You have a comprehensive offering for today's business world, practical Bank account, attractive Bank card.
Date of experience: May 7, 2020
It's been well over a year I have been using Payoneer. Being a freelancer, their services have greatly helped me to receive and manage my funds.
Date of experience: June 30, 2021
Waiting for a problem to be fixed Please see attached file
Date of experience: May 16, 2018
Hi there Sam,
It looks like you are referring to our 'Make a Payment' service. Please note that this service is enabled for account holder's after they have shown activity in receiving payments to their account. This service allows you to transfer funds from one's Payoneer account to another free of charge.
If you have any further questions, feel free to send us a private message here.
Thanks,
The Payoneer Team
If you ask them they'll solve your problems
Happy 'll happen with payoneer without any doubts
Thanks in advance
Date of experience: January 24, 2018
The verification approval review team work very slowly. Please try to improve and make them more active.
Date of experience: August 31, 2020
I recommend to everyone, they are excellent, good and professional customer care, so happy working with you guys.
Date of experience: August 11, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi Take, I am sorry to learn about your payment being delayed. Please be aware that bank holidays and weekends can sometime cause delays in payments. I’m happy to look into your case, please see my PM.