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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88%
Positive
585
Neutral
31
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,447)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user kenishas2
Grenada
1 review
0 helpful votes
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October 13th, 2020
Verified purchase

Payoneer is absolutely the best. The employees are kind and understanding and they do resolve your issues in a timely manner.

Date of experience: October 13, 2020

Thumbnail of user riyam11
India
1 review
0 helpful votes
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November 18th, 2018
Verified purchase

I really love it. Everything is good and great. Every Parsons are very help full. I am very happy for this

Date of experience: November 14, 2018

Thumbnail of user rizwanz
Pakistan
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

I am fully satisfied by the services from Payoneer, and i will continue use my all relevant activities through these services.

Date of experience: May 31, 2018

Thumbnail of user helaneg
South Africa
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

As a freelancer, Payoneer's services are absolutely vital for my existence. The service is excellent. The support is quick. I'm impressed.

Date of experience: June 5, 2018

Thumbnail of user patriciag343
North Carolina
1 review
0 helpful votes
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December 14th, 2018
Verified purchase

Representative was able to correct my issues within minutes of being on the phone. The service was friendly, polite and professional.

Date of experience: December 12, 2018

Thumbnail of user josmarb
Brazil
1 review
0 helpful votes
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December 14th, 2018
Verified purchase

Works pretty good. The URA works fine and the person in back of phone is well trained. I am plenty satisfied

Date of experience: December 12, 2018

Thumbnail of user ahsani1
Pakistan
1 review
0 helpful votes
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December 20th, 2018
Verified purchase

I had mail almost 4.5 times and then i called to telephone but still i have not get my issue solved.

Date of experience: December 18, 2018

Thumbnail of user wasurae
BN
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Great. And good experience. I ve got the all information i need with in few seconds. Very fast and accurate. Thanks/

Date of experience: June 6, 2018

Thumbnail of user ashishk53
India
1 review
0 helpful votes
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July 25th, 2019

Payoneer is a very good service for international customers like us. It saves time and is very economical saving travel costs.

Date of experience: July 25, 2019

Thumbnail of user kumudum
Sri Lanka
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Great service done through distance service. I have not sure about the beginning, but went well at the end. Thank you

Date of experience: January 3, 2019

Thumbnail of user zakariaee1
Morocco
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

One of the most helpful services! We call and we get what we want! I can't imagine my business without payoneer

Date of experience: January 2, 2019

Thumbnail of user trevieneo
Jamaica
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

Excellent customer service. My minutes had finished and they called back so my problem could be sorted. Very informative and professional.

Date of experience: June 25, 2018

Thumbnail of user samn94
Philippines
1 review
0 helpful votes
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January 16th, 2019
Verified purchase

Helpful but you gotta fix the Philippine number it is not working. Please fix that. Maybe remove the country code thing.

Date of experience: January 13, 2019

Thumbnail of user rosalini
Japan
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

The person who answered my call were polite and assured me that my payment will be forwarded as soon as possible.

Date of experience: January 8, 2019

Thumbnail of user aminm15
Pakistan
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

Pls activate my payoneer account and payoneer card as soon as possible, because I have many receivable from Airbnb.
Kindest regards

Date of experience: January 7, 2019

Thumbnail of user saads15
Morocco
1 review
0 helpful votes
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January 22nd, 2019
Verified purchase

The support team were very helpful, polite and quick to respond to any questions we had. Good job, Best support ever!

Date of experience: January 18, 2019

Thumbnail of user muhammada187
Pakistan
1 review
0 helpful votes
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July 31st, 2019

I am happy the way I was given attention to calling from Pakistan for the resolution of my issue. Thank you

Date of experience: July 30, 2019

Thumbnail of user adriannar4
Colorado
1 review
0 helpful votes
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January 24th, 2019
Verified purchase

The assistant was very helpful with my problems! She lightened everything up. She also gave me the information I asked for.

Date of experience: January 21, 2019

Thumbnail of user altheam12
Jamaica
1 review
0 helpful votes
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February 2nd, 2019
Verified purchase

The customer service provider was very pleasant, knowledgeable and professional. Within a short time she assisted me and all was well.

Date of experience: January 30, 2019

Thumbnail of user mohammedk36
Bangladesh
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

Secure and great service to send or receive the payment. I hope they will provide the same as always they do.

Date of experience: June 20, 2018

Thumbnail of user nadinek31
Egypt
1 review
0 helpful votes
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February 19th, 2021
Verified purchase

I was talking to grace on the phone and she really helped me, was very friendly and gave a perfect service!

Date of experience: February 19, 2021

Thumbnail of user nelsonk82
South Africa
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

I had no issue with Payoneer. Very easy to use, ready to help customer care service that answers to issues raised.

Date of experience: August 24, 2021

Thumbnail of user jocelynh20
New Zealand
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

I found Brendan very helpful and explained things well... If I have any other issues I won't hesitate to call Thanks

Date of experience: May 30, 2018

Thumbnail of user shaunettem
Jamaica
1 review
1 helpful vote
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March 8th, 2019
Verified purchase

I had a good experience I recently set up my account... and needed some help and the service received was great

Date of experience: March 6, 2019

Thumbnail of user alisonb90
Germany
1 review
0 helpful votes
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November 12th, 2018
Verified purchase

Very polite, quick and answered my questions. Overall very professional.
Look forward to using your service for many years to come

Date of experience: November 8, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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