Payoneer has a rating of 4.5 stars from 9,445 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I had some security issues with my account and they were more than responsive when i reached out to them by email and by phone.
Date of experience: September 17, 2018
I enjoy working with Payoneer and I would recommend their service to other people. At this moment, I have nothing but good experiences with them.
Date of experience: September 3, 2018
Very helpful and friendly i feel very good to get assist from her it was a pleasure to talk with her she is the best
Date of experience: May 16, 2018
Carlos was very friendly and was able to help me with my inquiry. I hope my bank's customer service was this good! Thanks again :)
Date of experience: April 7, 2020
Payoneer service is second to non interns of delivery and prompt and efficient service. They know their job and no payment company can beat them
Date of experience: November 14, 2019
So I joined payoneer a few days back. It is ease to function and use. I am having a great experience till date with payoneer.
Date of experience: June 22, 2020
Good service. I would recommend it to anyone out there. They should just reduce the time it takes to resolves to at least 24 hours
Date of experience: July 3, 2019
I am pleased about the services Payoneer provides. The representatives are helpful and polite to survey my problem and try to give a quick solution.
Date of experience: April 5, 2021
Moved from PayPal to Payoneer and can now get my money transferred to my account immediately and was also have a debit card. Excellent service
Date of experience: October 1, 2020
Good service and fast to reply email, Thank you for support me, when i have some question and call me back to give more information.
Date of experience: October 5, 2021
Very good customer service! Keep it up! ;) The customer service agent was very quick and my concerns were answered in no time! ;) God speed! ;)
Date of experience: November 24, 2019
I hope one day the most compenies in the world will learn from Payoneer costumer service, great customer services!
Date of experience: February 4, 2019
Fay did a great job with assisting me with my technical issue.
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Date of experience: June 15, 2018
I receive a new car cause my old one will expire next month. I had to call 3 times so they could tell my the reason I could not activate my card
Date of experience: February 12, 2019
My Issue is resolved in 5 Min Love Support, But here is one thing to upgrade that only active user call you, no one other call your support to get instant help,
Date of experience: February 1, 2021
Best and easy Payment solution for cross-border Payments.
Date of experience: June 7, 2024
Hi, everyone out there, I am freelancers for not less than 2 years have international clients and usually work outside Fiverr charging my client through Payoneer. The experience that I am passing through right now is so depressing, I have worked for the client for four consecutive months on monthly payments which he did on Payoneer(not once but monthly), eventually I have to take a break which client disagrees and refuse to give break and refunded all his payment through this time which Payoneer has simply deducted from my account. I am upset and continuously writing and calling Payoneer customer care. Having no idea if my case would be successful or not I have provided evidences and proofs to the Payoneer chargeback department of all the services provided according to the client's directions. I must say that if Payoneer is going to file their decision agaist me, there should be proof from the client of unsatisfactory services provided from any freelancer working for these clients In 'First World Countaries" from "Third World Contaries".
Date of experience: September 21, 2020
I am very happy that this service is available, finally i have a US bank account, i can now do most of the businesses:)
Thanks
Date of experience: November 9, 2020
I applied for Payoneer and everything has run smoothly. They have great customer service and I highly recommend this company.
Date of experience: September 13, 2018
It's been a great time with payoneer.
I deeply appreciate your concern for your customer.
It's heartwarming.
Thanks so much.
Date of experience: September 1, 2021
I was impressed of how easy help was provided, even though I did not use Payoneer for a long time...
Date of experience: September 20, 2018
Very nice service and ready to assist. English ascent was very good but a little difficult for me to understand.
Date of experience: June 15, 2018
My payoneer account is not full featured but payoneer customer care support help me to solve my problem.
Thank you
Date of experience: October 14, 2019
Treated me with best of her abilities and knowledge. The way of creating conversation with their customers is really impressive.
Date of experience: October 1, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.