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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.1%
Positive
583
Neutral
30
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,444)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user danielb538
Hawaii
1 review
0 helpful votes
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July 28th, 2018
Verified purchase

Customer care answered all of my questions and was VERY polite and understanding. Excellent service that went beyond my expectations.

Date of experience: July 25, 2018

Thumbnail of user jeanc459
Panama
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

Great customer service. Agent always tried to look for the best option available to be able to meet my needs.

Date of experience: February 5, 2021

Thumbnail of user johna1111
Philippines
1 review
0 helpful votes
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October 19th, 2018
Verified purchase

Good experience. The agent is polite in handling my inquiries, and at the same time, provided solutions to my questions.

Date of experience: October 16, 2018

Thumbnail of user taimoora1
GB
1 review
0 helpful votes
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October 7th, 2018
Verified purchase

Payoneer made international transactions very safe and sound, you can even use Payoneer as for a business purpose as well.

Date of experience: October 5, 2018

Thumbnail of user sohels1
Bangladesh
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Payoneer is great and and easy and fast payment method. I can take money from my client through email request.

Date of experience: May 16, 2018

Thumbnail of user naveedj1
Pakistan
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

Payoneer is the best payment gateway for freelancers. The process is made so simple that even a child can do.

Date of experience: May 23, 2018

Thumbnail of user hamzas20
Morocco
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

My experience with payoneer is very Incredible and i love it
I used to make a great payments from payoneer

Date of experience: October 18, 2018

Thumbnail of user dmitria5
Italy
1 review
0 helpful votes
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October 29th, 2018
Verified purchase

The experience I had with Payoneer customer service was very good. Short waiting time, qualified customer service person, quick reaction.

Date of experience: October 25, 2018

Thumbnail of user pelink
Canada
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

My experience was great. Thanks so much for your help and professional reply. I appreciate it and would recommend it.

Date of experience: June 4, 2018

Thumbnail of user sandrar236
Texas
1 review
0 helpful votes
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May 24th, 2018
Verified purchase

The only thing I dislike are certain things about the system. For example:. The Robot link below is quite annoying.

Date of experience: May 22, 2018

Thumbnail of user mdashiks
Bangladesh
1 review
0 helpful votes
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November 16th, 2018
Verified purchase

I get big experience from here. Simple process for use of payoneer. I have more use on this system. Thanks

Date of experience: November 12, 2018

Thumbnail of user mohameda147
Egypt
1 review
0 helpful votes
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July 16th, 2018
Verified purchase

Awesome experience but i was waiting about 6 minutes until i have been on the call with the customer representative

Date of experience: July 13, 2018

Thumbnail of user coryc42
Texas
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Even though i was not able to get what i needed, they are professional, patient, and as helpful as possible.

Date of experience: May 30, 2018

Thumbnail of user muhammads72
Pakistan
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

My experience with Owen was wonderful. He solves my all issue regarding Payoneer with professional manners.

Regards:
M. S. Taj

Date of experience: May 30, 2018

Thumbnail of user megg26
Florida
1 review
0 helpful votes
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July 14th, 2018
Verified purchase

Payoneer is an excellent service. Had to call customer service and was treated like I really mattered as a customer.

Date of experience: July 11, 2018

Thumbnail of user muhammadu58
Pakistan
1 review
0 helpful votes
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March 25th, 2020
Verified purchase

It is so nice to have Payoneer facilitating the freelancers across the globe with its amazing services. Keep it up!

Date of experience: March 25, 2020

Thumbnail of user tarekr4
Egypt
1 review
0 helpful votes
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December 8th, 2019
Verified purchase

It was good and it's about prepaid card witch i can't get it before I actually active my account thanks

Date of experience: December 5, 2019

Thumbnail of user kemardoh
Jamaica
1 review
0 helpful votes
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June 4th, 2018
Verified purchase

It has been very wonderful. A delight to do business with business with Payoneer. Also I would 100% recommend them

Date of experience: June 2, 2018

Thumbnail of user romanv17
Ukraine
1 review
0 helpful votes
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December 9th, 2018
Verified purchase

Very handy card that works around the world!
Customer support are very friendly and helpful. Very quick reply.
Thank you

Date of experience: December 7, 2018

Thumbnail of user muhammadn21
Pakistan
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Very nice experience, I am completely satisfied services. I really like it and i will recommended to our other friends.

Date of experience: June 6, 2018

Thumbnail of user paolam20
Italy
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Payoneer offers a professional service that I would recommend to friends. It offers its customers great solutions to facilitate transactions.

Date of experience: January 2, 2019

Thumbnail of user inaa7
MD
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

I don't speak english very well but i understood everything, the saying was very clear. So it's a big plus

Date of experience: June 25, 2018

Thumbnail of user orlandoh30
Jamaica
1 review
0 helpful votes
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January 31st, 2019
Verified purchase

I appreciate the level of service received and I believe that it will always make things easier and much better.

Date of experience: January 29, 2019

Thumbnail of user zohaibs2
Kuwait
1 review
1 helpful vote
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February 9th, 2019
Verified purchase

The best out of the best. Honestly. Extremely responsive customer support and spot-on with their solutions whenever you are stuck

Date of experience: February 6, 2019

Thumbnail of user mugathd
DO
1 review
0 helpful votes
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February 16th, 2019
Verified purchase

Left me broke because I have to update my account but you already have my passport and cancel the transaction

Date of experience: February 12, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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