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Payoneer has a rating of 4.5 stars from 9,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Working with Payoneer for few years. Especially for Amazon. Never had problems with payments. Customer services were always very helpful!
Date of experience: March 4, 2019
Very happy with the service and detailed response for the questions.
Will not hesitate to contact you in the future.
Date of experience: July 15, 2021
Very prompt and courteous help. Eager to ensure I had all the information I needed in case I changed accounts.
Date of experience: March 1, 2019
They were smart and professional aND was very much impressed with how they helped me out throughout the whole process.
Date of experience: May 31, 2018
Good and very help full. I'm feel very good. Slowly conversation with English language. That's i like it. Thank you
Date of experience: September 16, 2020
I was a little mixed up where to send my documents.
Overall, I hope my account will be reopening soon.
Date of experience: March 11, 2019
Thanks to your representative, Lei. Two thumbs up to her. She really helped me with my problem regarding my transaction.
Date of experience: December 19, 2019
Awesome service in the money merchant services in the world. Always recommended for anyone freelancing and outsourcing payments. Thanks payoneer.
Date of experience: May 21, 2018
Payoneer is the best service. They have a polite customer service team. I really enjoy working with payoneer. Highly recommended
Date of experience: June 11, 2018
Good service but little problems with payments receiving. But its about security reason which i can understand overall good services
Date of experience: June 11, 2018
Thank you for your polite customer service. The girl was amazing and cool. Thank you so much Payoneer. Take care.
Date of experience: August 22, 2018
Thanks for the heads up.
I give you kudos
The invoice request is also a great idea for direct payment.
Date of experience: May 30, 2018
Best support, They conversation was funny, she was very friendly and helpful too.
It was easy to talk with her
Date of experience: November 22, 2018
It one of the best, I have ever seen before, very communicative and easily understand the problem and caring <3
Date of experience: June 8, 2021
I wondered how to withdraw my income from a digital platform where I work and I received the appropriate help.
Date of experience: August 28, 2020
Keep improving. I love your customer care. There give out clear explanation to any question I asked. Keep it up.
Date of experience: April 19, 2021
Everything is perfect, I really enjoy using Payoneer. It's fast, it's useful especially the application and customer service is great.
Date of experience: November 12, 2019
The customer representative was very professional, friendly and nice to talk to. Gave solution to my issue within few minutes.
Date of experience: January 6, 2020
They did not use their verification procedures, they just blocked my card. I was unable to purchase what I needed.
* Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2021
I totally like the services offered by Payoneer. The customer representation is done in a satisfactory manner, Thank you Payoneer
Date of experience: May 28, 2020
Great service! Keep up the good work. Looking forward for a great relationship here on. Thankyou for resolving my issue.
Date of experience: January 16, 2020
The Support agent was very helpful and she went beyond our expectations to answer all our inquiries and help us.
Date of experience: September 2, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Dear Claudia,
Thank you very much for your review. We have checked this for you and were able to discover that your card was blocked not because of the verification process but as a result of fraud prevention mechanism. Once you confirmed the usage of your card, our Customer Care specialists were able to unblock it for you.
We are happy to see that our representatives were able to assist you timely with this. If you feel like your issue has been solved, please kindly consider changing you review's rating. That would mean a lot to us.
We truly value you being our customer.
Stay safe!
Best,
Anna from the Payoneer team