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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.1%
Positive
583
Neutral
30
Negative
49
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How would you rate Payoneer?

Reviews (9,444)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user ojumonun
Nigeria
1 review
0 helpful votes
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January 17th, 2020
Verified purchase

Beautiful. The customer agent was audible, I heard him clearly during the security checks and my inquiry was promptly solved

Date of experience: January 14, 2020

Thumbnail of user petero304
Nigeria
1 review
0 helpful votes
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November 19th, 2020

The best e-banking platform out there, I am into freelancing and i enjoy the seamless hassle free transaction on payoneer

Date of experience: November 19, 2020

Thumbnail of user matiasb20
Argentina
1 review
0 helpful votes
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June 11th, 2024
Verified purchase

Have it for a long time very good would recommend 100% for remote workers

Date of experience: June 1, 2024

Thumbnail of user moshep5
Israel
1 review
0 helpful votes
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March 20th, 2020
Verified purchase

Quick to answer a support call, ready to assist and fast resolution. This is how you build a successful company

Date of experience: March 20, 2020

Thumbnail of user deepaka23
Nepal
1 review
0 helpful votes
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July 8th, 2020
Verified purchase

I have already payoneer account. But i forget my email id and password of paynoneer account.my customer id is *******

Service
Value
Shipping
Returns
Quality

Date of experience: July 8, 2020

Thumbnail of user petalb
Jamaica
1 review
0 helpful votes
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September 28th, 2018
Verified purchase

The wait to connect wasn't long and the customer service representative was helpful. Also, my request was executed within minutes of making it.

Date of experience: September 26, 2018

Thumbnail of user nehads2
Egypt
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

I made an account and i am waiting for the approval
But payoneer has some amazing costumer service
And easy to chat live

Date of experience: June 11, 2018

Thumbnail of user shenitac
Nevada
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

Excellent. I took a minute to express myself. Cuz I was so satisfied with customer service but I am not feeling 100 words

Date of experience: January 10, 2019

Thumbnail of user pascala10
Cameroon
1 review
0 helpful votes
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February 7th, 2020
Verified purchase

Payoneer customer service is best at calls than at replying emails. They were so gentle and solved my problem in less than 10minutes.

Date of experience: February 4, 2020

Thumbnail of user moniruli3
Malaysia
1 review
1 helpful vote
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January 27th, 2019
Verified purchase

Very nice and friendly.
I'm very very satisfied. Showna mam helped me much. Also the system is easy to contract with customer care.

Date of experience: January 24, 2019

Thumbnail of user rudzone
Philippines
1 review
0 helpful votes
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August 31st, 2019

Great experience, very nice and helpful with my concern. Thank you so much Madame! Hope you help more costumers callers with important matters.

Date of experience: August 30, 2019

Thumbnail of user rakeshn15
India
1 review
0 helpful votes
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July 19th, 2020
Verified purchase

I like the way they assist me with my problem. They told wait for 24 hour qnd your problem will be sort out.

Date of experience: July 19, 2020

Thumbnail of user christnv
Philippines
1 review
0 helpful votes
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October 9th, 2019

It takes time for my account to get verified but it's worth it. Costumer service was great and they handled my issues accordingly

Date of experience: October 8, 2019

Thumbnail of user sarojs13
India
1 review
0 helpful votes
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August 19th, 2020
Verified purchase

I transferred my earned diamonds from bigo live but till now being harassed by payoneer for my amount transfer in my bank account

Date of experience: July 19, 2020

Thumbnail of user lynnl125
Texas
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

Great servicethe service person was very patience and willing to help with anything she can help including trying to fix my level account

Date of experience: September 18, 2018

Thumbnail of user muhammadu36
Pakistan
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

All the staff is good and coprative. They gide me well. And do work in rules and regulation. I like it very much.

Date of experience: September 3, 2018

Thumbnail of user ramsinghr
India
1 review
0 helpful votes
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November 13th, 2020

Nice! Reply by paynoeeer! Good service
I feel good to see your service is not only proper but you understand the peoples problem.

Date of experience: November 11, 2020

Thumbnail of user martinm669
Jamaica
1 review
0 helpful votes
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January 27th, 2020
Verified purchase

I have had more than one customer service experience with payooner. Payooner always resolve my issues in a timely manner.
Thank you payooner..

Date of experience: January 24, 2020

Thumbnail of user shaheryari
New Jersey
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Quick & easy payment processing. Great and professional customer service providing quick problem-solving solutions.

Date of experience: May 16, 2018

Thumbnail of user pauld870
Nigeria
1 review
0 helpful votes
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December 1st, 2019
Verified purchase

Fast and reliable with quick replying customer support. Smooth transactions and great user experience

Date of experience: November 28, 2019

Thumbnail of user ahmada88
Pakistan
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

Overall with Payoneer it's great working experience. Payoneer is good service especially for Pakistan

Service
Value
Shipping
Returns
Quality

Date of experience: October 17, 2018

Thumbnail of user maksyms1
Spain
1 review
0 helpful votes
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December 19th, 2019
Verified purchase

Very satisfied with Payoneer customer support team, it's always pleasant to work with professionals!

Date of experience: December 16, 2019

Thumbnail of user akintundeo
Nigeria
1 review
0 helpful votes
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June 4th, 2021
Verified purchase

Superb experience with payoneer. Would definitely recommend my friend to receive payment through payoneer

Date of experience: June 4, 2021

Thumbnail of user janethn
Philippines
1 review
0 helpful votes
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June 10th, 2019

They give utmost importance to security and I really love that. It makes me feel that my money will be safe and that I am in good hands.

Date of experience: June 9, 2019

Thumbnail of user umaira16
Pakistan
1 review
0 helpful votes
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March 17th, 2019
Verified purchase

I am a very happy and satisfied customers of Payoneer in couple of hours I get payment in my bank account with just one click. Thank you Payoneer.

Date of experience: March 15, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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