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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.1%
Positive
583
Neutral
30
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,444)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user aminab9
Morocco
1 review
0 helpful votes
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September 2nd, 2018
Verified purchase

Each time I call the Payoneer I feel satisfied with their support and help to solve my problem. Good luck to all the members, many thanks to you.

Date of experience: August 31, 2018

Thumbnail of user reggied18
California
1 review
0 helpful votes
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August 22nd, 2018
Verified purchase

Rep was very knowledgeable and did everything they could to make sure I was taking care of. By the end of the call my issue was fully resolved.

Date of experience: August 20, 2018

Thumbnail of user adittaa
Bangladesh
1 review
0 helpful votes
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November 13th, 2019
Verified purchase

Payoneer help center is really helpful. The representative is good in communication. Very understanding.

Date of experience: November 11, 2019

Thumbnail of user indikaw
California
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

Listened to my questions, researched the information and provided detailed answers. Polite and professional,.

Date of experience: May 18, 2018

Thumbnail of user hoat4
Viet Nam
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

I want to print a payoneer bank statement to verify amazon seller account, but i make a mistake in register owner /company name, how can i edit it

Date of experience: September 19, 2018

Thumbnail of user mbabazie
Rwanda
1 review
0 helpful votes
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June 26th, 2020
Verified purchase

The customer care service is amazing. I love the fact that they do everything in their power to see it that you are given what you requested. Amazing

Date of experience: June 26, 2020

Thumbnail of user manikc1
Bangladesh
1 review
0 helpful votes
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May 29th, 2019

Very friendly customer support, I appreciate there helpful behaviors, I was surprised when they called me back, Thank You so much!

Date of experience: May 29, 2019

Thumbnail of user kenneths355
Uganda
1 review
0 helpful votes
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December 7th, 2019
Verified purchase

The payoneer service is great, their customer care is very world class. I had an issue but it was solved in afew hours even though i was far.

Date of experience: December 4, 2019

Thumbnail of user philpuss
Pakistan
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

I just want one more thing that is the processing time should be 2-5 buisness days as u describe on the app but it is taking 11 days

Date of experience: May 25, 2020

Thumbnail of user vincev13
Philippines
1 review
0 helpful votes
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August 17th, 2018
Verified purchase

I often use payoneer due to conversion rate and faster transfer of funds from one acct to another.
I am very pleased each time i called the cs..

Date of experience: August 14, 2018

Thumbnail of user asmaae10
Morocco
1 review
0 helpful votes
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January 9th, 2025
Verified purchase

I had a problem to access my account and they helped me to fixed the issue in the fastest and easiest way, thank you!

Date of experience: October 30, 1998

Thumbnail of user jenniferk244
Pennsylvania
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

Customer service was very helpful and loved speaking with him. He helped me with exactly what I was calling for. Would recommend for sure

Date of experience: May 18, 2018

Thumbnail of user reneab4
Philippines
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

Agent was awesome. He was very polite and did everything to retrieve my account. Payoneer is very convenient and accessible. Thanks for the help.

Date of experience: June 11, 2018

Thumbnail of user karolinej3
Philippines
1 review
0 helpful votes
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October 8th, 2020
Verified purchase

Thank you, I got worried but as what the agent said I should wait the money to land to my local bank account today.

Date of experience: October 8, 2020

Thumbnail of user snehd
California
1 review
0 helpful votes
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October 19th, 2018
Verified purchase

The representative was very knowledgeable and patient to hear my problem and he did the best within his power to take care of me

Date of experience: October 15, 2018

Thumbnail of user trangc4
Viet Nam
1 review
0 helpful votes
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August 7th, 2020
Verified purchase

I will talk more about my experiences when I started using payoneer for my international payments from amazon (now I just create an account)

Date of experience: August 7, 2020

Thumbnail of user abus28
Pakistan
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

He talks with me in such a nice way. I like his way of talking with me. Polite good manner
Keep it up bro

Date of experience: February 8, 2021

Thumbnail of user lilianak
Bulgaria
1 review
0 helpful votes
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October 14th, 2018
Verified purchase

I called today the custom service and I connected the assistant unexpectedly fast and my issue was solved in few minutes.
Thank you Troy.

Date of experience: October 12, 2018

Thumbnail of user moniqued29
Jamaica
1 review
0 helpful votes
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July 14th, 2018
Verified purchase

I love this especially for a non US citizen. I love how it provides me with an actual US account and the fees reasonable.

Date of experience: July 11, 2018

Thumbnail of user sebastianm52
Mexico
1 review
0 helpful votes
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December 2nd, 2018
Verified purchase

These guys are always very helpful and polite to deal with. I enjoy talking to them, they always help me when I need something!

Date of experience: November 29, 2018

Thumbnail of user deyand
Bulgaria
1 review
2 helpful votes
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May 12th, 2016

I cannot contact their support from more than 3 days. I try call, email, 3 support requests, all of them is not working time.

Date of experience: May 12, 2016

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

Hi Deyan, please see my private message to you.

Thumbnail of user ismonf
Belize
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

One word to describe my experience. EASY! The response time seems to be around the clock and the reps inform you on every step.

Date of experience: December 11, 2018

Thumbnail of user kamrana8
Pakistan
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

I have a good experience with this supporter excellent communication and great supporter i will must contact him again if i need any help,

Date of experience: May 29, 2018

Thumbnail of user drissb
Morocco
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

Great customer service and responsive staff
They were happy to solve my problems
Wide range of solutions and adaptable to every kind of problem

Date of experience: May 28, 2018

Thumbnail of user adnany1
Pakistan
1 review
0 helpful votes
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May 28th, 2018
Verified purchase

Its was a great experience with live chat. Response time was very good. Support agent was very cooperative and polite to listen the issue.

Date of experience: May 25, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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