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2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.1%
Positive
583
Neutral
30
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,444)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user rodgerso
Kenya
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

So polite and accurate in the responses. I can give a 7/5 if I had that option. I was served by Alex and he was so professional. All kudos to him.

Date of experience: June 4, 2018

Thumbnail of user muhammada160
Pakistan
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

She was too much skilled to understand my issue and she solved everything very quickly and in a decent way! She Deserves 10+ Stars...

Date of experience: January 17, 2019

Thumbnail of user mohammadi16
Bangladesh
1 review
0 helpful votes
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February 7th, 2019
Verified purchase

Good Service i am felling happy. As per I saw they are doing very good so I will do business with payoneer regular based.

Date of experience: February 4, 2019

Thumbnail of user tudorachee
Spain
1 review
0 helpful votes
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February 21st, 2019
Verified purchase

Best service, the best and the kindest people, always there to help us when we need, good job guys thank you so much guys

Date of experience: February 19, 2019

Thumbnail of user hashemg
PS
1 review
0 helpful votes
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September 3rd, 2019

Don't miss the great services
Payoneer is the best site to your online banking services

I'm using this site for an over 7 years

Date of experience: September 2, 2019

Thumbnail of user beatricem33
Zimbabwe
1 review
0 helpful votes
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February 24th, 2019
Verified purchase

I received an excellent service. Minimum waiting time. Thanks I just loved the service and attended by a very welcoming and friendly lady. Th

Date of experience: February 21, 2019

Thumbnail of user farhana12
Malaysia
1 review
0 helpful votes
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August 30th, 2018
Verified purchase

Great job and my issue was promptly resolved, Claire who helped me was really friendly and helpful. Other companies should take notice and follow

Date of experience: August 27, 2018

Thumbnail of user ashfaqa6
Pakistan
1 review
0 helpful votes
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April 28th, 2020
Verified purchase

Lane from Payoneer Customer Care was very good and she understand very well. I send her snapshot and I hope my issue will resolve.

Date of experience: April 28, 2020

Thumbnail of user hadih4
Canada
1 review
0 helpful votes
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March 8th, 2019
Verified purchase

Very satisfied and happy with the service and the help i got. They have done a great job helping me with all my issues

Date of experience: March 6, 2019

Thumbnail of user irenes98
Oklahoma
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

The customer service that Sophie gave me was so phenomenal! I could tell that she investigated my situation very well! I heard the truth!

Date of experience: May 21, 2018

Thumbnail of user tanyam105
Georgia
1 review
0 helpful votes
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August 30th, 2018
Verified purchase

I found out what the problem was with my account, he was fast and polite. I am waiting for an email of my approval

Date of experience: August 28, 2018

Thumbnail of user andrem124
Jamaica
1 review
0 helpful votes
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April 29th, 2020
Verified purchase

The agent was polite and show an enthusiastic effort to help me. The best of all, he was very clear and kind!

Great service!

Date of experience: April 29, 2020

Thumbnail of user younessz
Morocco
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

I am from Morocco and I have been a customer for 5 years.
Payoneer has always been the perfect solution for my online transactions.

Service
Value
Shipping
Returns
Quality

Date of experience: June 12, 2018

Thumbnail of user josem616
El Salvador
1 review
0 helpful votes
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April 3rd, 2020
Verified purchase

Was nice and fast even though i spent 10 min on the phone mostly was on the queue getting a hold of an agent

Date of experience: April 3, 2020

Thumbnail of user ananyar2
India
1 review
0 helpful votes
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November 20th, 2018
Verified purchase

It was overall nice one indeed. Must better and really improved support service. In the past it was a pain to reach support quickly.

Date of experience: November 16, 2018

Thumbnail of user ramyk1
Egypt
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

Very easy to use, secure and proficient it helps me very much in Egypt, i recommend it to anyone who need global payments services

Service
Value
Shipping
Returns
Quality

Date of experience: May 28, 2018

Thumbnail of user muhammadu30
Pakistan
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

I am very happy to chat with this customer.its amazing my all problem have been solved he answer me my all question very frequently

Date of experience: May 21, 2018

Thumbnail of user dibyajyotis
India
1 review
0 helpful votes
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December 3rd, 2020

It take 20 days to activate the account... very slow process. Customer support not that much good... no support to new Payoneer account holder...

Date of experience: December 3, 2020

Thumbnail of user heatherr168
Canada
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

I received great service today from the agent and step by step instructions for the issue that I was having with my new account.

Date of experience: June 12, 2018

Thumbnail of user flaviof2
Brazil
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

I have a card from them, since 2 years ago and I don't have problems, everything works fine and their support are good too.

Date of experience: May 16, 2018

Thumbnail of user shamss2
Pakistan
1 review
0 helpful votes
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April 7th, 2020
Verified purchase

Please launch soon a payment gateway asap, Pakistan now, is a big market to support while no other company is providing gateways in Pakistan.

Date of experience: April 7, 2020

Thumbnail of user hussainq
Iraq
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

Easy to deal with payoneer so your business become so easy to manage i hope the keep this service as its free and helpful

Date of experience: September 19, 2018

Thumbnail of user crystalf49
Philippines
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

Service is not that proactive. He was kind of giving me a spiel that I already know and not getting what I am asking.

Date of experience: September 17, 2018

Thumbnail of user ryanc277
Nevada
1 review
0 helpful votes
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September 7th, 2018
Verified purchase

Great service and i appreciate the person that helped me. Ill make sure to use the services again because of the help i received

Date of experience: September 5, 2018

Thumbnail of user arafatm1
Florida
1 review
0 helpful votes
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November 17th, 2019
Verified purchase

Their support is very helpful. Thy did everything great. When need their support i call support they listen to patiently and solved my problem

Date of experience: November 14, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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