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Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Great experience. I love to talk i am very bad to speak English. I am from bangladesh this is not my mother tough. Sorry for disturbing you.
Date of experience: July 8, 2020
I was in a crunch and needed to have my pin reset. The customer service rep was courteous and very helpful. In two minutes I got through.
Date of experience: December 4, 2020
That was a great experience talking with customer care representative and I give her for her service and help
Date of experience: September 24, 2020
If Payoneer provides to make payments in bank in the world, it could be more convenient for Payoneer users.
Date of experience: May 19, 2021
Can't change Bank. Can't update ID (Tax no.). No replies on Customer Care even after 5 days... worst experience.
Date of experience: March 9, 2017
Outstanding experience. Really appreciate the customer service. I really found very good attitude and politeness of customer care representative.
Date of experience: September 26, 2018
All questions was answered solution resolved thank you for your professionalism
Date of experience: June 5, 2024
My first experience was very good! The person who talking to me was very kind and prepared. Thank you!
Date of experience: January 21, 2021
I really feel good to contact Payoneer Support, they are really very nice to help and fix our problems.
Date of experience: June 15, 2018
It was a great experience with Payoneer customer service. Very appreciate their service. Overall thank you so much Payoneer
Date of experience: October 1, 2018
Experience was good. Call answered promptly and directed to agent quickly. Response was courteous and helpful in resolving issues.
Date of experience: February 18, 2020
Very helpful and the person whom I spoke to was really kind. I would definitely recommend this to others.
Date of experience: October 10, 2018
Outstanding experience! Very professional services. As the support was tentatively answers my request. Overall experience was good and awesome.
Date of experience: May 23, 2018
Very good professional experience i really happy today i got solution of complete my payoneer account have good day...
Date of experience: July 14, 2021
The lady who handled my call was professional, courteous and personable. She made the whole thing pleasant and easy!
Date of experience: October 24, 2018
I call Payoneer customer service, and a representative was assist me nice and politely. Thank you for assisting me
Date of experience: October 15, 2018
I rate it 10/10 they understand your situation and is eager to help
Date of experience: June 5, 2024
They helped me out to solve the problem quickly. Thank you!
Date of experience: June 5, 2024
Their customer support is quite good and active, listens to the problems and tries to get it resolved asap.
Date of experience: October 29, 2018
They treat you very kindly explain a lot to understand. Very happy with Payoneer. Great service. Very fast calling
Date of experience: August 9, 2018
Very preferable service that one can not ignore and it ia very easy to access personal information and payments
Date of experience: August 9, 2018
My issue was so addressed with outstanding excellence. The representative was keen, devoted and professional. I love the service.
Date of experience: August 23, 2019
The respective person was really helpful, he tried to understand my problem. And he told he will solve it.
Date of experience: February 8, 2021
Excellent customer service. John was very helpful with resolving my issue. I was able to fix the issue immediately
Date of experience: May 31, 2018
Respond was fast and understood what I was saying. Waiting now for the reply. My previous surname was Cronje.
Date of experience: December 4, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi New, I am sorry to learn you have been having issues with changing your personal details. I contacted you in private to see if I can assist.