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Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Great experience. I love to talk i am very bad to speak English. I am from bangladesh this is not my mother tough. Sorry for disturbing you.
Date of experience: July 8, 2020
I am really happy with your service, i always get the answers i am looking for. Thank you. It is a pleasure to be your client though.
Date of experience: June 17, 2019
The customer support team at Payoneer was very helpful with my query. I was on a call with them and my issue was resolved in no time!
Date of experience: December 11, 2020
I had an accession to use payoneer chat advice. Assistant was very helpful and polite.
I learnt what what I need to know in a prompt time
Date of experience: May 28, 2018
Payoneer is an amazing service, I have no words to describe how satisfied and happy I am with it. I will recommend Payoneer to all my friends.
Date of experience: October 3, 2019
Wow, Mica took the time to answer my questions and provided me with the information I needed although it took too long, she was amazing with me!
Date of experience: June 18, 2018
The agents are very knowledgeable about the market and they will try and provide you with the best options when using your card at ATMs. Than you.
Date of experience: July 12, 2018
I got the best customer service of my life. They solved my problems and also called several times to inform me about the update of my problem.
Date of experience: January 14, 2019
When I fulfill the information to add the local bank account, the system said that I made something wrong, but it doesn't show me what was wrong,
Date of experience: July 17, 2018
For a very short time the person who answer to my call and me understood each other and i received the information that I was asking for.
Date of experience: August 22, 2018
If you forget your phone number, you get locked out forever and there is no human being available to ever answer you to solve your issue. Ridiculous.
Tip for consumers:
Never use this site if you can avoid.
Products used:
None, because I can't log in.
Date of experience: August 22, 2022
Excellent customer support. The agent stayed with me and updated me throughout the call until my issue was resolved.
Date of experience: December 27, 2019
Great experience and great customer service. I loved the way the agent took care of me in my concern.
Date of experience: January 28, 2019
I'm very satisfied for your service and my issue is resolved and Thanks Gretel it's a very good person.
Date of experience: February 16, 2021
Very helpful and the person whom I spoke to was really kind. I would definitely recommend this to others.
Date of experience: October 10, 2018
It was a great experience with Payoneer customer service. Very appreciate their service. Overall thank you so much Payoneer
Date of experience: October 1, 2018
Outstanding experience. Really appreciate the customer service. I really found very good attitude and politeness of customer care representative.
Date of experience: September 26, 2018
Payoneer is better than other site and the customer services is excellent. Hope payoneer will doing more good ahead.
Date of experience: November 23, 2020
Respond was fast and understood what I was saying. Waiting now for the reply. My previous surname was Cronje.
Date of experience: December 4, 2018
Service as such is not bad, support sucks in general - this coming from someone that know what support is...
Date of experience: September 18, 2020
I received good and appropriate responses to my question. The service provider was interactive and effective in service provision.
Date of experience: November 8, 2019
You have security and good service. Satisfied your customers. This is important for me. Thanks for the service provided.
Date of experience: December 14, 2018
I order for a card at Dec 11 2020 but Card Approval Department is not approved my card. Looks like they are not seeing all case. Why they are there?
Date of experience: March 9, 2021
Amazing experience. It was a very nice experience to talk to customer support representative, she answered all my problems
Date of experience: December 10, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Xheni,
Thanks for your kind comment. It is a pleasure to have you as one of our users. Thank you very much!
Best,
The Payoneer Team