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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jeanneb102
Texas
1 review
0 helpful votes
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October 28th, 2018
Verified purchase

The lady who handled my call was professional, courteous and personable. She made the whole thing pleasant and easy!

Date of experience: October 24, 2018

Thumbnail of user odeciah
Jamaica
1 review
0 helpful votes
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October 21st, 2020
Verified purchase

Am still waiting on my account approval so I can start experiencing payoneer like other please approved my account..

Date of experience: September 21, 2020

Thumbnail of user naftalik
Kenya
1 review
1 helpful vote
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August 25th, 2019

My issue was so addressed with outstanding excellence. The representative was keen, devoted and professional. I love the service.

Date of experience: August 23, 2019

Thumbnail of user paulinee13
Jamaica
1 review
0 helpful votes
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September 7th, 2019

I received very courteous and satisfactory service. I did not have to wait long in line to be served.

Date of experience: September 5, 2019

Thumbnail of user juann29
Honduras
1 review
0 helpful votes
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May 15th, 2019

Wonderful service, easy and fast, they provide me the solutions that I need with very simple and easy steps

Date of experience: May 15, 2019

Thumbnail of user khwajas
GB
2 reviews
1 helpful vote
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February 24th, 2019
Verified purchase

Is a very expensive service compared to others out there but the customer service is much improved since 2017

Date of experience: February 21, 2019

Thumbnail of user lucifera
Bangladesh
5 reviews
10 helpful votes
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February 22nd, 2017

My experience with payoneer is very good. I am using payoneer mastercard from last 3 years. Really good company

Date of experience: February 21, 2017

Thumbnail of user sanjayg30
India
1 review
0 helpful votes
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July 14th, 2021
Verified purchase

Very good professional experience i really happy today i got solution of complete my payoneer account have good day...

Date of experience: July 14, 2021

Thumbnail of user uzaira4
Pakistan
1 review
0 helpful votes
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November 15th, 2019
Verified purchase

Payoneer service is very good and they I'll speak with everyone very nice way.
I'm very excited about them...

Date of experience: November 12, 2019

Thumbnail of user benardo3
Kenya
1 review
0 helpful votes
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August 27th, 2019

An effective tool of international monetary transactions. However, Payoneer needs to improve acceptability of transfer to many more countries.

Date of experience: August 27, 2019

Thumbnail of user myloveb1
DO
1 review
0 helpful votes
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September 24th, 2020
Verified purchase

That was a great experience talking with customer care representative and I give her for her service and help

Date of experience: September 24, 2020

Thumbnail of user harisa10
Pakistan
1 review
0 helpful votes
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May 23rd, 2019

Payoneer is the best online transaction site. It has lowest transaction fee and quick delivery.
Its service is awesome.

Date of experience: May 21, 2019

Thumbnail of user mohammedt27
Turkey
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Payoneer is the best payment method. You can receive payment with no delay. More than that, It is reliable.

Date of experience: February 19, 2020

Thumbnail of user davida1845
Jamaica
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Experience was good. Call answered promptly and directed to agent quickly. Response was courteous and helpful in resolving issues.

Date of experience: February 18, 2020

Thumbnail of user newi2
India
1 review
2 helpful votes
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March 9th, 2017

Can't change Bank. Can't update ID (Tax no.). No replies on Customer Care even after 5 days... worst experience.

Date of experience: March 9, 2017

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

Hi New, I am sorry to learn you have been having issues with changing your personal details. I contacted you in private to see if I can assist.

Thumbnail of user muhammada348
AE
1 review
0 helpful votes
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December 10th, 2020

Excellent service i really appreciate and thankful to provide such a great service. The customer really wants solve problems

Date of experience: December 10, 2020

Thumbnail of user salifucharless
Nigeria
1 review
0 helpful votes
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December 31st, 2018
Verified purchase

Excellent Service rendered and the representative was absolutely amazing. She was diligent and tried to understand my particular challenge

Date of experience: December 28, 2018

Thumbnail of user nadeema13
Pakistan
1 review
0 helpful votes
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December 29th, 2018
Verified purchase

I was having issue with my payoneer login which was solved over call immediately with polite and professional manner.

Date of experience: December 27, 2018

Thumbnail of user shaniquab1
Jamaica
1 review
0 helpful votes
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March 5th, 2020
Verified purchase

Easy to use but the verification process is a bit too lengthy, but would recommend to others for sure

Date of experience: March 5, 2020

Thumbnail of user yousufk1
Bangladesh
1 review
7 helpful votes
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November 16th, 2018
Verified purchase

Very fast phone support and very friendly. I am very happy. Instant solve my problem. Give me good answers.

Date of experience: November 12, 2018

Thumbnail of user khahmedi
Bangladesh
1 review
0 helpful votes
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May 19th, 2021
Verified purchase

If Payoneer provides to make payments in bank in the world, it could be more convenient for Payoneer users.

Date of experience: May 19, 2021

Thumbnail of user chamikam
Sri Lanka
1 review
0 helpful votes
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January 9th, 2019
Verified purchase

Payoneer is the best Transaction Site in the World. We are recommend for all others to join with payoneer.

Date of experience: January 7, 2019

Thumbnail of user kevinw663
Jamaica
1 review
0 helpful votes
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March 19th, 2020
Verified purchase

I did not receive my card as scheduled and my issue was taken care of very conveniently and quickly.

Date of experience: March 19, 2020

Thumbnail of user lashawndab3
Michigan
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Excellent customer service. John was very helpful with resolving my issue. I was able to fix the issue immediately

Date of experience: May 31, 2018

Thumbnail of user johnd1578
Bangladesh
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

They were really helpful. I was little bit worried that i didn't receive my card. I ordered other one.

Date of experience: May 24, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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