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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user semiuo
Nigeria
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

Outstanding experience! Very professional services. As the support was tentatively answers my request. Overall experience was good and awesome.

Date of experience: May 23, 2018

Thumbnail of user mds163
Bangladesh
1 review
0 helpful votes
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December 15th, 2020

Always pleasure to talk with the Payoneer support team. I am really happy with Payoneer. Thank you so much!

Date of experience: December 15, 2020

Thumbnail of user zubairk2
South Africa
1 review
0 helpful votes
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June 25th, 2018
Verified purchase

My experience is so awesome, especially customer care officer fay. I recommend Payoneer service for everyone, especially for freelancers.

Date of experience: June 22, 2018

Thumbnail of user pratikd4
Nepal
1 review
0 helpful votes
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June 17th, 2018
Verified purchase

I really feel good to contact Payoneer Support, they are really very nice to help and fix our problems.

Date of experience: June 15, 2018

Thumbnail of user junaidk9
Pakistan
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

I'm very happy to join Payoneer and it saves me lots of time very helpful and responsible.
Thank you

Date of experience: June 13, 2018

Thumbnail of user rexr19
Texas
1 review
4 helpful votes
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July 8th, 2017

I made a double payment to a client in Pakistan via your service and I am yet to get my refund. Took over a week for it to be processed

Tip for consumers:
If you have time to spare use this service

Service
Value
Quality

Date of experience: July 8, 2017

Thumbnail of user sivanp
Payoneer P. – Payoneer Rep

Hi Rex, I am sorry to learn you have experienced issues with your payment. Please see my PM so I can learn more about the issue and help you out.

Thumbnail of user hannatuk
South Africa
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

Fantastic experience with the customer services and your platform Hope enjoy in the future from your organisation. Thank you

Date of experience: January 11, 2019

Thumbnail of user nicolam52
South Africa
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

Rang with concerns that account had been hacked and Sophia was reassuring and efficient in dealing with the issue.

Date of experience: July 31, 2018

Thumbnail of user brunoc59
Brazil
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

I really appreciated the customer service. It was very helpful and I would gladly recommend it to other people.

Date of experience: July 31, 2018

Thumbnail of user abasso
Nigeria
1 review
0 helpful votes
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October 19th, 2020
Verified purchase

I'm really appreciate you. Your customer care service is excellent keep it on. Thank You for good good services.

Date of experience: October 19, 2020

Thumbnail of user yousufr1
Pakistan
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

Not to worry when you have such an amazing service to help you. I was facing an issue and now I am sure that the issue will get resolved soon.

Date of experience: January 10, 2019

Thumbnail of user rowels
Philippines
1 review
0 helpful votes
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October 19th, 2018
Verified purchase

I call Payoneer customer service, and a representative was assist me nice and politely. Thank you for assisting me

Date of experience: October 15, 2018

Thumbnail of user sherozei
Pakistan
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

They treat you very kindly explain a lot to understand. Very happy with Payoneer. Great service. Very fast calling

Date of experience: August 9, 2018

Thumbnail of user mayurn
India
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

Very preferable service that one can not ignore and it ia very easy to access personal information and payments

Date of experience: August 9, 2018

Thumbnail of user stephent355
New Zealand
1 review
0 helpful votes
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April 14th, 2020
Verified purchase

Very professional in handling my situation and giving me more options with what i can do with my account

Date of experience: April 14, 2020

Thumbnail of user annettet38
Pennsylvania
1 review
0 helpful votes
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August 27th, 2018
Verified purchase

Rep was courteous and professional. I was very pleased with the prompt service and immediate resolution to my issue.

Date of experience: August 24, 2018

Thumbnail of user perizatd
Kazakhstan
1 review
0 helpful votes
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September 5th, 2018
Verified purchase

I was very much satisfied by the service ive recieved, it was veey informative, polite, professional. Thank u

Date of experience: September 3, 2018

Thumbnail of user meskis
Morocco
1 review
0 helpful votes
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September 4th, 2018
Verified purchase

Very good service with likely customer service, i like and recommend this bank account thank you for your service.

Date of experience: September 2, 2018

Thumbnail of user saidb15
Algeria
1 review
0 helpful votes
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September 8th, 2018
Verified purchase

I am very pleased to deal with payoneer because they are very professional in handling and dealing with issues

Date of experience: September 6, 2018

Thumbnail of user dawoodi
Pakistan
1 review
0 helpful votes
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January 18th, 2019
Verified purchase

The women assist me very well and make me sure that nothing going wrong with the payment. Thank you!

Date of experience: January 15, 2019

Thumbnail of user ahmeds159
PS
1 review
0 helpful votes
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May 13th, 2020
Verified purchase

They are very good, and the customer care is really helpful, the money transfer very fast to my account

Date of experience: May 13, 2020

Thumbnail of user josep159
Spain
1 review
0 helpful votes
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November 30th, 2018
Verified purchase

I had a problem with an online purchase. I called customer service and the were very attentive and responsive.

Date of experience: November 28, 2018

Thumbnail of user himanshus25
India
1 review
0 helpful votes
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October 31st, 2018
Verified purchase

Their customer support is quite good and active, listens to the problems and tries to get it resolved asap.

Date of experience: October 29, 2018

Thumbnail of user tahirm13
Pakistan
1 review
0 helpful votes
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November 4th, 2018
Verified purchase

Very good experience. Its nice service. I am very happy to see this services.

Bundle of Thanks to Payoneer.

Date of experience: October 31, 2018

Thumbnail of user muthahirb
Bangladesh
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

The respective person was really helpful, he tried to understand my problem. And he told he will solve it.

Date of experience: February 8, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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