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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jaimem78
Colombia
1 review
0 helpful votes
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August 17th, 2018
Verified purchase

Matthew was nice, a great person to talk, he listened to me and was very helpful. I'm very happy with the high quality service he provided

Date of experience: August 14, 2018

Thumbnail of user josueu2
Nicaragua
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

Excellent customer service rep very helpful took care of my needs i will recommend wish a reps will take care of customers like that rep did

Date of experience: August 10, 2018

Thumbnail of user stevem690
Colorado
1 review
0 helpful votes
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August 8th, 2018
Verified purchase

It is great to work with a company that makes it easy to make changes, get a new card ECT... The automated system is very smooth.

Date of experience: August 6, 2018

Thumbnail of user alia802
Israel
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

My experience with Pioneer is good, but I want to get a result by solving my problem. I hope to solve the problem and give you a thousand health

Tip for consumers:
good site

Products used:
shoes jackets bells hat

Service
Value
Shipping
Returns
Quality

Date of experience: October 5, 2021

Thumbnail of user avis36
Israel
1 review
0 helpful votes
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April 27th, 2020
Verified purchase

Mr Ido helps me to open an account
I really want to praise him! He is really a good one!
He is professional and know how to show that!

Date of experience: April 27, 2020

Thumbnail of user muhammadg9
Pakistan
1 review
0 helpful votes
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January 17th, 2020
Verified purchase

PERFECTLY dealt me. Highly recommended service representative. She gave me full time to understand my issu and resolve

Date of experience: January 14, 2020

Thumbnail of user mehmetd13
Norway
1 review
0 helpful votes
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November 13th, 2020

They have good solutions. They offer very useful ways in the digital world, I am very pleased. Thanks...

Date of experience: November 12, 2020

Thumbnail of user opaln2
Jamaica
1 review
0 helpful votes
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September 17th, 2018
Verified purchase

My experience with Payoneer's customer care service is always a good experience. They are always polite and professional.

Date of experience: September 14, 2018

Thumbnail of user suvratj
India
1 review
1 helpful vote
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June 30th, 2020
Verified purchase

The complaint resolve time was great. Only the wait time to get representative is more but its worth.

Date of experience: June 30, 2020

Thumbnail of user roselyc
New Jersey
1 review
0 helpful votes
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February 7th, 2019
Verified purchase

Thank you for all the help! The customer service rep was really friendly and understanding of the issue.

Date of experience: February 4, 2019

Thumbnail of user judahs
South Africa
1 review
0 helpful votes
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October 19th, 2018
Verified purchase

Was quick and helpful. For a long distance and international service it was exceptionally good. Would recommend anyone.

Date of experience: October 16, 2018

Thumbnail of user zeineba
Tunisia
2 reviews
0 helpful votes
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September 20th, 2018
Verified purchase

Everything is simple. Great and friendly support agent, she took my inquiry really quick and fixed my problem.

Date of experience: September 18, 2018

Thumbnail of user alicea73
Kenya
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

Payoneer is very convenient and they try their best to understand and meet the needs of their customers.

Date of experience: September 18, 2018

Thumbnail of user denises342
New Zealand
1 review
0 helpful votes
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May 14th, 2019

I've been very satisfied with service provided by payoneer... very organised, very professional - would highly recommend to anyone

Date of experience: May 14, 2019

Thumbnail of user musungua
Kenya
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

I called and my call was picked and feedback given. That was really great experience. Thanks so much

Date of experience: February 7, 2020

Thumbnail of user adilb19
Pakistan
1 review
0 helpful votes
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November 25th, 2020

Great Communication, they helped me so much and resolve my problem. Great experience with them. Also great network

Date of experience: November 25, 2020

Thumbnail of user timilehina1
France
1 review
0 helpful votes
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November 14th, 2019
Verified purchase

The communication was smooth and the person i talked to responded very well to my demand.
Thank you.

Date of experience: November 11, 2019

Thumbnail of user marthaw492
Panama
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

I appreciate all the assistance provided to resolved my account activation, was done within the time frame provided

Date of experience: July 9, 2021

Thumbnail of user tayyaban
Pakistan
1 review
0 helpful votes
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November 6th, 2019

Ther are always great. They always help me with my concerns. Their customer service is polite and great.

Date of experience: November 4, 2019

Thumbnail of user soneas
Germany
1 review
0 helpful votes
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February 23rd, 2019
Verified purchase

Always there for you, always answer the question and politely. I will recommend to my friends. The best

Date of experience: February 20, 2019

Thumbnail of user muhammada299
Pakistan
1 review
0 helpful votes
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August 7th, 2020
Verified purchase

I have a great experience with Payoneer, As a freelancer i am happy for hassle free payment solutions.

Date of experience: August 7, 2020

Thumbnail of user jank150
GB
1 review
0 helpful votes
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November 17th, 2019
Verified purchase

Absolutely dismal account approval service!
However good to excellent telephone service,
Nonetheless the can NOT approve your account

Date of experience: November 14, 2019

Thumbnail of user julitaa
Singapore
1 review
0 helpful votes
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September 30th, 2018
Verified purchase

Easy to get thru the friendly and helpful customer service. All the questions were necessary to Ensure security.

Date of experience: September 28, 2018

Thumbnail of user elchinh
Azerbaijan
1 review
0 helpful votes
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June 1st, 2019

Using Payoneer for nearly 3 years and so happy. Thanks for the great product and excellent customer service.

Date of experience: May 31, 2019

Thumbnail of user chukwuemekaa3
Nigeria
1 review
0 helpful votes
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November 22nd, 2019
Verified purchase

Great customer service. Although network posed a little customer care was patient to get to hear my request.

Date of experience: November 19, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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