• Bookmark

    Payoneer

2022 SITEJABBER AWARD

Payoneer

Write a Review

Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
View ratings trends

Instant Feedback

1 reviews

232
See all photos
How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user donovanl5
GB
1 review
0 helpful votes
  • Send Message
November 21st, 2019
Verified purchase

Unfortunately any changes to bank details take way to long and these processes need to be looked into..

Date of experience: November 18, 2019

Thumbnail of user alexm546
Jamaica
1 review
1 helpful vote
  • Send Message
March 8th, 2019
Verified purchase

I appreciate everything Payoneer has done for me. Their service makes receiving money so much easier for me.

Date of experience: March 5, 2019

Thumbnail of user syeda105
1 review
0 helpful votes
  • Send Message
November 25th, 2019
Verified purchase

It was a nice talking to a customer care representative they listen my request calmly and resolve it.

Date of experience: November 22, 2019

Thumbnail of user kouserh
India
1 review
0 helpful votes
  • Send Message
September 23rd, 2019

Its best way to foreign money transfer to our national currency directly to personal bank accounts overall excellent

Date of experience: September 23, 2019

Thumbnail of user darianal1
DO
1 review
0 helpful votes
  • Send Message
March 5th, 2020
Verified purchase

My first experience with Payoneer care assistance was great, the representative was very polite and patient with me.

Date of experience: March 5, 2020

Thumbnail of user baruchm
Israel
1 review
0 helpful votes
  • Send Message
December 27th, 2018
Verified purchase

I would like to mention the kind attitude and quick and good service I received from your representative

Date of experience: December 24, 2018

Thumbnail of user isamm
Morocco
1 review
0 helpful votes
  • Send Message
October 3rd, 2019

Very patient and understanding, It was very useful and understood the demand quickly.
Professional support, cant say more...

Date of experience: October 1, 2019

Thumbnail of user hamzai1
Tunisia
2 reviews
0 helpful votes
  • Send Message
May 18th, 2018
Verified purchase

The customer service exceeded my expectations. The agent solved my request in few minutes. I am really thankful!

Date of experience: May 16, 2018

Thumbnail of user zakhars
Ukraine
1 review
0 helpful votes
  • Send Message
May 19th, 2018
Verified purchase

Awesome experience and excellent customer service so far. The latest customer service associate Michael helped me a lot.

Date of experience: May 17, 2018

Thumbnail of user prateeka4
India
1 review
0 helpful votes
  • Send Message
July 13th, 2020
Verified purchase

I was worried about my transfer after talking with customer service agent I am fully satisfied great service

Date of experience: July 13, 2020

Thumbnail of user tolgab3
Turkey
1 review
0 helpful votes
  • Send Message
December 8th, 2019
Verified purchase

My problem was a resolution of customer service, and your representative was pleasant to work. Thans a lot.

Date of experience: December 5, 2019

Thumbnail of user kevinh380
California
1 review
0 helpful votes
  • Send Message
May 31st, 2018
Verified purchase

I'm new to this payoneer! But so far so good my first experience was customer service was excellent.

Date of experience: May 29, 2018

Thumbnail of user mohameda139
Egypt
1 review
0 helpful votes
  • Send Message
June 3rd, 2018
Verified purchase

I enjoyed the way they dealing and solving my problem thanks to payoneer and all the customer service

Date of experience: June 1, 2018

Thumbnail of user mariosc3
Greece
1 review
0 helpful votes
  • Send Message
May 24th, 2018
Verified purchase

Excellent service for remote workers and for professionals, I have been using it for years without any issues.

Service
Value
Shipping
Returns
Quality

Date of experience: May 22, 2018

Thumbnail of user pervinak
Bangladesh
1 review
0 helpful votes
  • Send Message
September 20th, 2018
Verified purchase

Mostly like there behavior! Payoneer Customer Care provider are intelligent and very helpful. I really like there service!

Date of experience: September 17, 2018

Thumbnail of user mda53
Bangladesh
2 reviews
0 helpful votes
  • Send Message
June 21st, 2018
Verified purchase

I have 9 years experiences at payoneer card. Please any one can use payoneer card for online payment.

Date of experience: June 19, 2018

Thumbnail of user adebanjoo
Nigeria
1 review
0 helpful votes
  • Send Message
June 21st, 2018
Verified purchase

Never disappointed when i reach out to their support. They always solve any issue i present to them.

Date of experience: June 18, 2018

Thumbnail of user zaind
Pakistan
1 review
0 helpful votes
  • Send Message
June 13th, 2018
Verified purchase

Payoneer is the best platform for all freelancers for transactions and money transfer i recommend this to all

Date of experience: June 11, 2018

Thumbnail of user sarahc433
Colorado
1 review
0 helpful votes
  • Send Message
June 15th, 2018
Verified purchase

Was very pleased. Agent was prompt and professional. Explained things in a way that was easy to understand.

Date of experience: June 13, 2018

Thumbnail of user rachelp140
Australia
1 review
0 helpful votes
  • Send Message
June 14th, 2018
Verified purchase

Great service, everyone and every company needs to use them.
Highly recommended a trusted and well known company.

Date of experience: June 12, 2018

Thumbnail of user kaziy
Bangladesh
1 review
0 helpful votes
  • Send Message
June 14th, 2018
Verified purchase

Very helpful and friendly present. Then want to understand everything and solve any problem as soon as possible.

Date of experience: June 12, 2018

Thumbnail of user divinea7
Nigeria
1 review
0 helpful votes
  • Send Message
December 22nd, 2020

I liked the way the customer care attendant communicated with me and she was very polite and active.

Date of experience: December 22, 2020

Thumbnail of user lorraineb96
Malta
1 review
0 helpful votes
  • Send Message
January 14th, 2019
Verified purchase

Thanks for making it easy to communicate. All the information needed has been explained to me to submit

Date of experience: January 11, 2019

Thumbnail of user leahm90
Florida
1 review
0 helpful votes
  • Send Message
January 14th, 2019
Verified purchase

I am pleased that my issue was addressed right away. Oscar helped me and was courteous and professional.

Date of experience: January 10, 2019

Thumbnail of user sma5
Bangladesh
1 review
0 helpful votes
  • Send Message
July 27th, 2018
Verified purchase

I am happy with Payoneer call service. This is excellent support. I hope it is helpful for everyone.

Date of experience: July 24, 2018

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

How do I know I can trust these reviews about Payoneer?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Payoneer?