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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user asadj2
Pakistan
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

I really like the way of talking of customer support (Name: Ann).

Excellent Support

Thanks for your help!

Date of experience: January 9, 2019

Thumbnail of user linusa6
Philippines
1 review
0 helpful votes
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August 5th, 2018
Verified purchase

The guy i spoken to was very courteous. Was very knowledgeable about what he's doing. Great customer service!

Date of experience: August 3, 2018

Thumbnail of user traviaf1
Maryland
1 review
0 helpful votes
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November 18th, 2018
Verified purchase

Always professional and on top of things! I always know that matters will be taken care of promptly.

Date of experience: November 14, 2018

Thumbnail of user vikrama2
India
1 review
0 helpful votes
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August 10th, 2018
Verified purchase

It was great talking to them. I have contacted regarding payment issues. They helped me to solve them.

Date of experience: August 7, 2018

Thumbnail of user anad102
Serbia
1 review
0 helpful votes
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December 16th, 2019
Verified purchase

Responsibility and very important for me how clear was the resolving the situation. Simply and fast
Thank you

Date of experience: December 13, 2019

Thumbnail of user alaee1
Morocco
1 review
0 helpful votes
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December 16th, 2019
Verified purchase

Thank you very much for help, good service and communication.
Would to do that more.
Thank you again

Date of experience: December 13, 2019

Thumbnail of user iritl3
Israel
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Good experience, in my language,
Businesslike, short and professional service and at the same time courteous and polite

Date of experience: August 18, 2021

Thumbnail of user adetunjit
GB
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

Was a very good experience. Staff was very professional and knew what exactly to do about my situation.

Date of experience: December 3, 2018

Thumbnail of user abdelouahedb
Morocco
1 review
0 helpful votes
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June 24th, 2020
Verified purchase

Beyond waiting time on voice call, my last customer service was truly working on my issues after keyboard

Service

Date of experience: June 24, 2020

Thumbnail of user kasunp
Sri Lanka
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

The best experience in online platform I really appreciate their hard work at these times good really good

Date of experience: June 9, 2021

Thumbnail of user bettyreeh
North Carolina
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

Patient, polite, kind, and very professional. Payoneer has always resolved my issues, and concerns, quickly, and with kindness.

Date of experience: October 10, 2018

Thumbnail of user usmanm15
Nigeria
1 review
0 helpful votes
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May 21st, 2020
Verified purchase

Payoneer gives me the opportunity to receive payment around the world and I like how user-friendly Payoneer is.

Date of experience: May 21, 2020

Thumbnail of user micahr26
Kenya
1 review
0 helpful votes
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January 5th, 2020
Verified purchase

Awesome clients and assists by giving a clear process of carrying out some of the factors and concerns

Date of experience: January 2, 2020

Thumbnail of user sharjila
India
1 review
0 helpful votes
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July 22nd, 2020
Verified purchase

I spoke to Andrea and she resolved my problem very quick and fast. Thanks to payoneer customer service.

Date of experience: July 22, 2020

Thumbnail of user najouak1
GB
1 review
0 helpful votes
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June 15th, 2021
Verified purchase

My experience was very good I didn't understand some things but I did understand them with the worker

Date of experience: June 15, 2021

Thumbnail of user pattanarapeer
Thailand
1 review
0 helpful votes
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January 10th, 2020
Verified purchase

I have no idea, because I never growl the money before love my friends Shaw cannot draw the money from this application

Date of experience: January 7, 2020

Thumbnail of user mirriamn
Kenya
1 review
0 helpful votes
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September 8th, 2020
Verified purchase

The customer care agent was friendly and cared to know if my concern was resolved and if I had any other worries

Date of experience: September 8, 2020

Thumbnail of user miguelm110
New York
1 review
0 helpful votes
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February 8th, 2019
Verified purchase

At our company, we use several methods to send payments to our subcontractors across the world. This is one of the best.

Date of experience: February 5, 2019

Thumbnail of user vanessajaydk
Philippines
1 review
0 helpful votes
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September 30th, 2021
Verified purchase

I lost access with my mobile number that is registered with my payoneer I want the two step verification to be remove

Date of experience: September 30, 2021

Thumbnail of user maheshk23
India
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

I have received nearly 10 payments via payoneer from the clients globally and it was reliable and simple to process the payments.

Date of experience: September 17, 2018

Thumbnail of user simoe
Ukraine
1 review
0 helpful votes
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June 30th, 2020
Verified purchase

Very helpful representative. I asked a few answers and I got a smart answers, so all the problems are solved now, thanks.

Date of experience: June 30, 2020

Thumbnail of user zaheedh
Bangladesh
1 review
0 helpful votes
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December 8th, 2018
Verified purchase

Its so easy and quick service, when i call them they just pick my call within 1 min. Commandeered service from them.

Date of experience: December 6, 2018

Thumbnail of user nitantp
India
1 review
0 helpful votes
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September 9th, 2020
Verified purchase

As i am new in payoneer but creating account and receiving payment is very easy from it. And i love using payoneer.

Date of experience: September 9, 2020

Thumbnail of user nkonyed
Nigeria
1 review
0 helpful votes
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February 2nd, 2020
Verified purchase

The customer care was explicit. Very polite attendant. Issues were resolved at very minimal time. Really great response time to resolving issues.

Date of experience: January 30, 2020

Thumbnail of user adrians115
Romania
1 review
0 helpful votes
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February 20th, 2019
Verified purchase

The best way to get paid all over the world and make payments from anywhere to anywhere just in a few moments!

Date of experience: February 18, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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