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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user hardikb2
India
1 review
2 helpful votes
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November 9th, 2017

Worst ever platform, worst customer services, they dont even reply to the mails, three months and yet payment not received, worst services

Date of experience: November 9, 2017

Thumbnail of user janvaryusk
India
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

I had a wonderful conversation with the person. He clarified all my enquiry as polite as could, it was a wonderful experience

Date of experience: October 8, 2018

Thumbnail of user buchip
Nigeria
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Easier than i think, because i thought i will pass through a lot of protocol before i get access to my account

Date of experience: March 5, 2021

Thumbnail of user esterg4
Israel
1 review
0 helpful votes
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December 29th, 2018
Verified purchase

When i need help, you are answering very fast, always kindly, patiently, and i always get my answers.
Thank you, keep going.

Date of experience: December 27, 2018

Thumbnail of user peterm636
Kenya
1 review
1 helpful vote
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March 6th, 2019
Verified purchase

Awesome global system of payment. Am in Kenya and the system works very well for me having tried other methods of payment

Date of experience: March 4, 2019

Thumbnail of user sergiys2
Ukraine
1 review
0 helpful votes
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November 26th, 2018
Verified purchase

As far as I've experienced the Payoneer associates are best I now.
They're easy to get answers from, and answers are specific.

Date of experience: November 23, 2018

Thumbnail of user noushins
Bangladesh
1 review
0 helpful votes
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October 19th, 2018
Verified purchase

That's really good service. I like that.
The agent is very friendly and good person. I'm really like this type communication.

Thanks.

Date of experience: October 15, 2018

Thumbnail of user tinac309
KR
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

He can get more information before I told him more about my questions, and helped me much more than I was experienced.

Date of experience: December 1, 2019

Thumbnail of user kaushalk9
India
1 review
0 helpful votes
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October 2nd, 2019

Won in Facebook confetti game this is super game for many rupees distributed we transfer the rupees from the help of payooner

Date of experience: October 1, 2019

Thumbnail of user brandtc6
North Carolina
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

It was clearly explained that I cannot change my current individual account to a business account. My experience was very positive. Thanks

Date of experience: July 28, 2021

Thumbnail of user sundaya7
Nigeria
1 review
0 helpful votes
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March 19th, 2020
Verified purchase

Wonderful service, but I haven't received my payoneer card this is the third time I'm ordering a card and haven't received it

Date of experience: March 19, 2020

Thumbnail of user kunwadeen
Australia
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

Very fast response from last time and very helpful
I very love live chat. Easy to asking questions when I have trouble

Date of experience: June 5, 2018

Thumbnail of user herilalainar
Madagascar
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

I have used payoneer since 2016 and I am satisfied for the service. I suggest all people(Freelancer, business man,) to use payoneer.

Date of experience: June 5, 2018

Thumbnail of user khemkalab
Nepal
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

It's been a year since my enrollment in Payoneer. I never had any problems with Payoneer. What a great company! Thanks, Payoneer.

Date of experience: May 30, 2018

Thumbnail of user bovelw
Jamaica
1 review
0 helpful votes
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June 1st, 2018
Verified purchase

Payoneer's customer service is always on the ball, no hassle or long drawn out waiting. Big ups to the customer service team!

Date of experience: May 30, 2018

Thumbnail of user indiral
DO
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

The representative was very kind and knowledgeable and express a will to assist. I was able to understand everything clearly.

Thank you

Date of experience: May 27, 2018

Thumbnail of user miraclei4
Nigeria
1 review
0 helpful votes
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October 13th, 2020
Verified purchase

Fantastic experience and I love the communication between customer care and my self and I recommend payoneer as no1 online payment platform

Date of experience: October 13, 2020

Thumbnail of user santiagom36
Philippines
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

Great customer service. He help me with my problems and get it solved.
More power and God bless payoneer customer help center.

Date of experience: May 23, 2018

Thumbnail of user muhammads77
Pakistan
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

Great experience of assistance, its such a very good and professional service provided by Payoneer. I really appreciated this service of payoneer.

Date of experience: June 20, 2018

Thumbnail of user rosinat1
Honduras
1 review
0 helpful votes
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July 16th, 2018
Verified purchase

I contacted Ronnie.
He was very nice and walk me through my form, I was very pleased with his help.
Thank you..

Date of experience: July 13, 2018

Thumbnail of user ayeshas10
Pakistan
1 review
1 helpful vote
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January 14th, 2019
Verified purchase

This is really Professional and great service always help to their users in every problem and guide them in very great way

Date of experience: January 11, 2019

Thumbnail of user sajidu2
Pakistan
1 review
0 helpful votes
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October 11th, 2020
Verified purchase

It was really awesome experience with payoneer agent she listen care fully all my problem and resolve my problem. Thanks team payoneer

Date of experience: October 11, 2020

Thumbnail of user manishk138
India
1 review
0 helpful votes
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May 26th, 2021
Verified purchase

I think Payoneer should work more on the Indian market. Payoneer should give free chat and call support in the Hindi language.

Date of experience: May 26, 2021

Thumbnail of user kissenb
Philippines
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

Thanks for helping and clarifying and providing an eta to when should I receive the amount. All good thanks for your assistance

Date of experience: August 10, 2021

Thumbnail of user tarekb9
Virginia
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

They provide a nice service to customer. They approval of the account take a long way which mean they are very safe.

Date of experience: August 10, 2021

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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