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Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I called the office to resolve an issue with my account and the service was very good the problem was resolved immediately.
Date of experience: August 29, 2018
The representative was professional and knowledgeable... and very kind. She made me feel comfortable and I know she cared about my concerns.
Date of experience: August 24, 2018
It is great to have such good ability to contact Payoneer by phone.
And, to receive such person care when you do!
Date of experience: January 16, 2019
I talked with Shawn (if I heard it correctly) and he was kind in his conversation and the issue was solved quickly.
Date of experience: April 17, 2020
Very good experience with tech support. Cust Ex has helped very well and very fast action has been taken immediately. Much appreciated
Date of experience: April 14, 2020
My experience with payoneer was wonderful. My customer service rep dealt with my issue in a professional manner. After finishing she ask
Date of experience: January 18, 2019
The service seems fast, reliable and way better overall than other methods, the Worldwide availability of the funds seems amazing to me!
Date of experience: August 19, 2021
The Customer care that attend to was clear, specific, fast, professional and handled the issue well. Kudos Team Payoneer that was beautiful
Date of experience: August 23, 2021
Perfect. The customer care ensured that my issue is resolved and that I get to ask every single question that I had.
Date of experience: October 6, 2021
I was not able to received immediately the email approval but according to the customer representative, my account was fully registered already.
Date of experience: February 11, 2021
I am very thankful for the excellent service, I urge you to continue to serve me in the most reliable manner possible
Date of experience: September 8, 2021
Already stated how i felt now i just need to fill the gap with 100 spaces which shouldnt be a thing but it is what it is
Date of experience: December 12, 2018
Cant get my money sir b nbtajes a percent and you guys charge 200 and my bank takes thre dollars seems so unfair and hard to survive
Date of experience: June 1, 2018
There customer care is just awesome. Whenever I found myself in delima about what to do or what not to do. They always helped me on time!
Date of experience: August 2, 2021
At first its hard to connect to the customer service but once you talked to them they were very nice, polite and accomodating to all your concerns.
Date of experience: July 31, 2018
Hello,
I have used the prepaid card of payoneer for more than 4 yeras now and I never have a problem. The customer support is high quality.
Date of experience: October 15, 2020
I like the sevrice you provide, but if I find another company that have lower fees and faster delivery of the card I will consider it seriously.
Date of experience: October 4, 2021
I was in a issue stuck since week and when I talk to customer service her name was Farnenda she was really patient & good speaker. Thanks
Date of experience: October 24, 2020
I got the most and best customer service from hunks one of the agent. Kudos for handling well the issue and resolving it. You deserve the best reward
Date of experience: December 30, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
