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    Payoneer

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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user naseera6
Pakistan
1 review
0 helpful votes
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October 22nd, 2019

It's my first payment to get through Payoneer, its a really good way of guide in a polite & professional way. I am really impressed.

Date of experience: October 20, 2019

Thumbnail of user josephc1556
South Africa
1 review
0 helpful votes
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July 3rd, 2020
Verified purchase

L had a problem with my account then l called Payoneer customer care they respond right away and solved my problem, they are the best

Date of experience: July 3, 2020

Thumbnail of user saurabhs61
India
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

I am not more comfortable in English because i am a indian person. If it support hindi also then it will more easy for me

Date of experience: March 15, 2021

Thumbnail of user sarrayyab
Pakistan
1 review
0 helpful votes
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February 2nd, 2019
Verified purchase

It was nice. Nice to talk with the agent. She talked to me nice. My issue is not solved yet but her end was good

Date of experience: January 31, 2019

Thumbnail of user mdi60
Bangladesh
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

In Bangladesh paypal is not allow so i have to create a payoneer account but i think i have made a good decision payoneer community are really great.

Date of experience: March 3, 2021

Thumbnail of user saikiranc
India
1 review
0 helpful votes
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February 8th, 2019
Verified purchase

Good Job by the lady who took my call. She has done an excellent work. She resolved my issue very soon. She was very polite and very professional.

Date of experience: February 5, 2019

Thumbnail of user artemisa
Greece
1 review
0 helpful votes
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December 2nd, 2018
Verified purchase

Great support. I wish all the information and the dates that will solve my problem is real. And I ll get my money back soon

Date of experience: November 30, 2018

Thumbnail of user usamak6
Pakistan
1 review
0 helpful votes
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May 9th, 2019

Good services i am using from a year and its very good with the please support them as i am using it for international transactions

Date of experience: May 9, 2019

Thumbnail of user mounirb5
Morocco
1 review
0 helpful votes
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June 29th, 2021
Verified purchase

Good man really amazing and help me to resolve my problem and wait me on hold more than 5 min to find my documents

Thanks

Date of experience: June 29, 2021

Thumbnail of user dorinb1
Romania
1 review
0 helpful votes
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February 10th, 2020
Verified purchase

I was not sure about the state of my account. I wanted to close it in case it was still active. The representative was very kind and helpful.

Date of experience: February 7, 2020

Thumbnail of user agathad5
Kenya
1 review
0 helpful votes
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May 31st, 2019

It was my first time ever to contact Payooner. I must say it was a great encounter. Felt well served and handled. Well done, Payooner.

Date of experience: May 31, 2019

Thumbnail of user brianb1942
Philippines
1 review
0 helpful votes
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September 22nd, 2020
Verified purchase

I am overall satisfied for the experience I have with Payoneer. I think it's secure fast and always on time. Amazing Support and amazing security.

Date of experience: September 22, 2020

Thumbnail of user florenceo15
Nigeria
1 review
0 helpful votes
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October 23rd, 2018
Verified purchase

This service is strongly recommended to anyone that wants a quick result regarding to any issue about a payoneer service. It is fast and efficient.

Date of experience: October 19, 2018

Thumbnail of user sandrag363
DO
1 review
0 helpful votes
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November 9th, 2018
Verified purchase

Very helpful to my questions they answered all my question and very polite thank you for your help I'm looking forward to see my payment

Date of experience: November 5, 2018

Thumbnail of user mostafam11
Egypt
1 review
2 helpful votes
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February 21st, 2018

Thank you very much and wish you success and further progress, speed
I especially thank the support staff, especially Professor Sharif Ibrahim
Greetings to all of you :)

Date of experience: February 20, 2018

Thumbnail of user aliciau5
Virginia
1 review
0 helpful votes
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December 31st, 2018
Verified purchase

I was having problems with my account verification. The customer service was very helpful. I was sent an email right away to fix the issues.

Date of experience: December 27, 2018

Thumbnail of user farhanh4
Pakistan
1 review
0 helpful votes
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October 6th, 2020
Verified purchase

My service is very good, and I am satisfied.
I call two time and payoneer have good response.
But he delay the mail response.
Thanks...

Date of experience: October 6, 2020

Thumbnail of user ruthc144
France
1 review
1 helpful vote
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March 8th, 2019
Verified purchase

I have always found staff to be courteous and very helpful.
Very easy to use and excellent service at all times.
Prompt responses to queries

Date of experience: March 6, 2019

Thumbnail of user fahadb1
Pakistan
1 review
2 helpful votes
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March 15th, 2019
Verified purchase

And thanks for talking and giving us ur services.
And please make the simple steps to get a reactive card and complains thanks once again

Date of experience: March 13, 2019

Thumbnail of user jerizangelical
Philippines
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

Very satisfying, agent I talk/chat to was very knowledgeable and nice. Hope every time I needed assistance I can speak with an agent like Brendan

Date of experience: May 17, 2018

Thumbnail of user darlingtone1
Nigeria
1 review
0 helpful votes
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August 17th, 2020
Verified purchase

I was having an issue with transferring my funds to my prepaid card, I called and I got all the help I needed. Simply Perfect

Date of experience: August 17, 2020

Thumbnail of user incognitom1
New York
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

She was great. Nothing to add. I forgot her name, but she was quick to answer and sent me a link like she said, after I hang up.

Date of experience: June 12, 2018

Thumbnail of user mohammadk36
Bangladesh
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

I thought it would be very hard to describe my problem, but they made it very simple and they are ready to help more. Perfect

Date of experience: June 12, 2018

Thumbnail of user shariceg1
AG
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

Edwin was a great help. He resolved my issue without a hassle. It was one of my best customer service experiences in a long time

Date of experience: June 20, 2018

Thumbnail of user cypriano
Nigeria
1 review
0 helpful votes
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November 24th, 2018
Verified purchase

I would recommend it to everyone, payoneer is excellent. Thanks so much for making it easy for us. what can I say people go ahead and us payoneer

Date of experience: November 22, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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