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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user natasaa1
Serbia
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

I am glad I had call with customer service,
He strongly tried to resolve my problem.
I am sure he will help until the end.

Date of experience: July 16, 2018

Thumbnail of user ouahabic
Morocco
1 review
0 helpful votes
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July 25th, 2018
Verified purchase

I have been a customer for almost 3 years now and all I can say for now is I never had problems with the platform.

Date of experience: July 23, 2018

Thumbnail of user jacobp84
Belize
1 review
1 helpful vote
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July 24th, 2018
Verified purchase

Fast and very polite resolved my problem in no time. What took the longest time was the wait on the phone.It was not that long.

Date of experience: July 20, 2018

Thumbnail of user mohammeda243
Oman
1 review
0 helpful votes
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July 20th, 2018
Verified purchase

I really love to be a member with you as your reputation is very high. I will let my friends to join with you. Thanks

Date of experience: July 18, 2018

Thumbnail of user eithnem2
Ireland
1 review
0 helpful votes
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August 27th, 2018
Verified purchase

Very helpful and friendly. My problem was a small one but he was very kind. Thank you very much. I felt very happy with the help I got

Date of experience: August 25, 2018

Thumbnail of user richardg525
Arizona
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

I opened my account on one day and the next forgot my login. Called their customer support and 5 minutes later was in my account,

Date of experience: August 23, 2018

Thumbnail of user moatazm
Egypt
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

I have been with Payoneer since 2012 and really till now I never had an issue and they are safe and customer service are very polite and helpful.

Date of experience: June 1, 2021

Thumbnail of user camelaa2
Philippines
1 review
0 helpful votes
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July 20th, 2020
Verified purchase

Thank you for satisfying my needs by answering my inquiries about my previous transaction with payoneer. Keep up the good work. Thank you and cheers!

Date of experience: July 20, 2020

Thumbnail of user ahmadc21
Pakistan
1 review
0 helpful votes
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January 14th, 2021
Verified purchase

Although it is not as convenient to use as paypal or stripe but for country like us where paypal is not available, payoneer is just a life saver.

Date of experience: January 14, 2021

Thumbnail of user pantelisb3
Greece
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

Everything was great they help me a lot, I have all the answers on my questions very fast and they help me to understand everything

Date of experience: January 23, 2019

Thumbnail of user jamaldeenm
Sri Lanka
1 review
0 helpful votes
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November 5th, 2020

I have a 3 years more Payoneer good bank
Not problem transfer money quikly bank account any time. But some time
Looks like we have a got problem

Date of experience: November 5, 2020

Thumbnail of user silasm37
Kenya
1 review
0 helpful votes
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October 30th, 2019

Excellent work, especially on my inquiry the representantive was keen to listen and answered in a polite manner. My problem was solved

Date of experience: October 28, 2019

Thumbnail of user ermall
Albania
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Very satisfying experience, very helpful. It's the second time that I contact with customer help. Nice person's with good skills in comunication.

Date of experience: October 1, 2021

Thumbnail of user eyada5
AE
1 review
0 helpful votes
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October 11th, 2018
Verified purchase

One from the best in the net, im vey happy to work with Payoneer, greet call center, fast replay, and greet option

Date of experience: October 8, 2018

Thumbnail of user muhammadg11
Pakistan
1 review
0 helpful votes
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March 19th, 2020
Verified purchase

Easy to talk and understand really good services.
I have to remove some funding sources.
The costomer care represented talk me politely,...

Date of experience: March 19, 2020

Thumbnail of user ayoubf12
Morocco
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

The costumer service person was so nice and kindly and he helped me very well for my problem thank you very much

Date of experience: October 17, 2018

Thumbnail of user guyw63
Portugal
1 review
0 helpful votes
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April 6th, 2020
Verified purchase

I've been using Payoneer for more then 7 years now and I am pretty satisfied with the service and the fast attendence.

Date of experience: April 6, 2020

Thumbnail of user juztb
Philippines
1 review
0 helpful votes
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November 17th, 2018
Verified purchase

Thank you for making me understand things. You are a very prodessional agent. I hope all would be like you. God Bless..

Date of experience: November 13, 2018

Thumbnail of user alverte1
Oklahoma
1 review
0 helpful votes
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January 27th, 2019
Verified purchase

Thanks for your time today and I hope you can help me to get a new new master card. Thank you for your time today on the phone the lady was very nice

Date of experience: January 25, 2019

Thumbnail of user sicelor
South Africa
1 review
0 helpful votes
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July 6th, 2020
Verified purchase

My card was shipped on May 21 and it was suppossed to arrive today(06July) and it hasent arrived so i was told to wait for 3days.If it doesn't arrive after 3days i wll have to re order

Date of experience: July 6, 2020

Thumbnail of user mustaphab1
Morocco
1 review
0 helpful votes
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July 26th, 2018
Verified purchase

AWESOME CUSTOMER SERVICE, THEY ARE NICE AND HELPFUL, any problem i have they help, abd hope all the customer to call them as soon as possible they have a problem

Date of experience: July 24, 2018

Thumbnail of user ansahp
Ghana
1 review
0 helpful votes
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August 28th, 2020
Verified purchase

I was new in my account and my money was on pending but the customer service helped me to be able to get through to know much about my account

Date of experience: August 28, 2020

Thumbnail of user muhammadb47
Pakistan
1 review
0 helpful votes
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December 27th, 2019
Verified purchase

This is the best and Fast, Reliable Payment Service Provider in the World, You can send or Receive Payments Through this Service in All Around the World Without any delay.

Date of experience: December 24, 2019

Thumbnail of user ulisesh5
Mexico
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

Very well. I did not like the outcome of my situation, but it was not the agent's fault. Need to speed up the time it takes to get the money.

Date of experience: January 21, 2021

Thumbnail of user desmondl11
South Africa
1 review
0 helpful votes
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July 27th, 2019

Very Professional, Great easy going service. Customer service very polite. I'm new to Payoneer and looking forwards to using their services.

Date of experience: July 26, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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