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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user santor2
Bangladesh
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

Becca was great, great communication, well known, does great job helping me all i needs, I really appreciate it
Thanks

Date of experience: May 28, 2018

Thumbnail of user jeanr125
North Carolina
1 review
0 helpful votes
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November 20th, 2018
Verified purchase

Thank you. Now this is ridiculous. You really expect people to put 100 characters. This is NOT a school lesson.

Date of experience: November 16, 2018

Thumbnail of user leonardn14
Zambia
1 review
0 helpful votes
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July 25th, 2018
Verified purchase

I like and the speed in dealing with problems. The problem with password make me nervous. I need end it

Date of experience: July 23, 2018

Thumbnail of user ntubee
Philippines
1 review
0 helpful votes
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July 21st, 2018
Verified purchase

I like the way the handle every issue with care and mind every details. The English is clear to understand.

Date of experience: July 18, 2018

Thumbnail of user lauras491
North Carolina
1 review
0 helpful votes
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July 18th, 2018
Verified purchase

My personal thought that they were not going to be able to help, in the end they solved the problem.

Date of experience: July 16, 2018

Thumbnail of user rajiurr
Bangladesh
1 review
0 helpful votes
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July 18th, 2018
Verified purchase

It's help me a lot to understand my account information and what should I do to get my account back.

Date of experience: July 15, 2018

Thumbnail of user tayyabs2
Pakistan
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

It's a very Good experience. Am very satisfied with the services of payoneer.
Even customer care giving very good response.

Date of experience: August 11, 2021

Thumbnail of user mda59
Bangladesh
1 review
0 helpful votes
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August 17th, 2018
Verified purchase

Very helpful. Very detailed service i got. The representative was very kind to help me every step i have stuck.

Date of experience: August 15, 2018

Thumbnail of user mylynm
Philippines
1 review
0 helpful votes
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January 23rd, 2019
Verified purchase

Customer service is polite and attentive. They are fast in replying to my questions. They are also courteous and helpful.

Date of experience: January 20, 2019

Thumbnail of user azdineb
Morocco
1 review
0 helpful votes
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November 21st, 2018
Verified purchase

I'm very happy to work with your own service. The huge global payment service in the world. Easily to use.

Date of experience: November 19, 2018

Thumbnail of user frankm532
TZ
1 review
0 helpful votes
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November 29th, 2018
Verified purchase

You have the best customer service, I really appreciate your service.
You called me back when the connection was bad.

Date of experience: November 27, 2018

Thumbnail of user leonardom55
Chile
1 review
0 helpful votes
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October 3rd, 2018
Verified purchase

I have received a great service from Payoneer. I strongly recommend anyone to use Payoneer for payments from international customers

Date of experience: October 1, 2018

Thumbnail of user manjuris
India
1 review
0 helpful votes
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November 28th, 2018
Verified purchase

Well done Good service and very nice talk with customer
Very politely talk to customers very initially solve there problem

Date of experience: November 25, 2018

Thumbnail of user laureanoa
Ecuador
1 review
0 helpful votes
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December 5th, 2018
Verified purchase

It was very good, the person who I spoke was professional and polite and was able to answer my questions.

Date of experience: December 3, 2018

Thumbnail of user thanasornp
Thailand
1 review
0 helpful votes
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June 4th, 2021
Verified purchase

Company's Officer pay very much attentive to service and also willing to help to solve the problem very well. I very appreciate. Thank you so much

Date of experience: June 4, 2021

Thumbnail of user tazeemb
Pakistan
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

The experience was simply wonderful. Customer representative was very patient and provided me with the details of each and everything.

Date of experience: March 15, 2021

Thumbnail of user graceg75
Nevada
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

They are Very kind and warm attitude.
It was good to call and get help.
You do not have to hesitate calling them ask them and get help.

Date of experience: September 18, 2018

Thumbnail of user candym38
Kentucky
1 review
0 helpful votes
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February 8th, 2019
Verified purchase

Very helpful with any questions I ask. I would tell everyone how nice the caller I talked to was. I would use them again if I needed to.

Date of experience: February 6, 2019

Thumbnail of user dontaeg
South Carolina
1 review
0 helpful votes
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September 13th, 2018
Verified purchase

The review was great I understood it more and also it really help me more when it comes to my payments and receiving.

Date of experience: September 11, 2018

Thumbnail of user lalat2
Netherlands
1 review
1 helpful vote
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February 2nd, 2019
Verified purchase

After call my prob is still not solved yet, i still need to call again and hope this time is solve and good

Date of experience: January 31, 2019

Thumbnail of user mohammadmajharulh
Bangladesh
1 review
0 helpful votes
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November 23rd, 2018
Verified purchase

When i asked question they listen carefully my question my problem they don, t feel disturb/angry. I am very happy with their service.

Date of experience: November 19, 2018

Thumbnail of user giselav2
Brazil
1 review
0 helpful votes
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December 20th, 2018
Verified purchase

I use Payoneer for already many years and never had a problem. Very easy and secure to use. I use it to get payments for my tour company.

Date of experience: December 18, 2018

Thumbnail of user gusg12
El Salvador
1 review
0 helpful votes
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November 17th, 2018
Verified purchase

I love Payoneer because my money is secured and safe. No matter where I go I can use my money without an issue.

Date of experience: November 13, 2018

Thumbnail of user mdz18
Bangladesh
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

I am more than happy and satisfied using Payoneer. It made my life easier. I am glad to rely on it. It makes my transactions easy and safe.

Date of experience: July 6, 2021

Thumbnail of user festusa3
Nigeria
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

When I called in my issue was resolved in matter of seconds and the the customer service (Anne) was very professional and understandable.

Date of experience: November 13, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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