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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user esheetas
India
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

The experience has been good overall. There was a little hiccup, but the customer service call has been great.

Date of experience: September 14, 2021

Thumbnail of user tonyd180
California
1 review
0 helpful votes
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September 29th, 2018
Verified purchase

Payoneer has been great during the time we have used their services.
Their customer service has been fantastic answering any questions we have had

Date of experience: September 27, 2018

Thumbnail of user aliy9
Turkey
1 review
1 helpful vote
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December 13th, 2018
Verified purchase

You said me. You have to this in two days. I think, you have to give a little bit more time for this work.

Date of experience: December 10, 2018

Thumbnail of user alinat18
Italy
1 review
0 helpful votes
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September 16th, 2018
Verified purchase

I have some issues on my account and I spoke to customer service. I hope to hear news on Monday to solve the issue.

Date of experience: September 14, 2018

Thumbnail of user carleshaa
Jamaica
1 review
0 helpful votes
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July 2nd, 2021
Verified purchase

It was just so nice and good with the persons I have talk with and I would visit again. Because they are so nice.

Date of experience: July 2, 2021

Thumbnail of user mohda49
Malaysia
1 review
0 helpful votes
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September 12th, 2019

I experience a great customer service from payoneer. Been a great thing dealing with payoneer. Payoneer is the best business company to deal with.

Date of experience: September 12, 2019

Thumbnail of user mouncifo
Morocco
1 review
0 helpful votes
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November 16th, 2018
Verified purchase

I was very well assisted in my concerns, the operator was very polite and very professional, very patient also, it was a pleasant experience

Date of experience: November 12, 2018

Thumbnail of user sunilkumars
Bangladesh
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Just awesome. They are able to solve my problem with professional way. Actually I have faced with a problem but they solve the problem.

Date of experience: May 16, 2018

Thumbnail of user ayushk4
India
1 review
0 helpful votes
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November 24th, 2018
Verified purchase

The payoneer advisor was very patient and answered my questions as and when asked and helped me with my queries with precision and accuracy.

Date of experience: November 20, 2018

Thumbnail of user desmonds19
Ghana
1 review
0 helpful votes
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December 1st, 2019
Verified purchase

Still waiting to be able to transfer or redraw money to my local account then l will be certain of payoneer so still waiting

Date of experience: November 28, 2019

Thumbnail of user eyalp
Israel
1 review
0 helpful votes
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March 17th, 2019
Verified purchase

Understand the problem and solve it In a quick and convenient way.
The answer was quick and professional in my language. What needs more?

Date of experience: March 15, 2019

Thumbnail of user hafizurr3
Bangladesh
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

The customer care agent was very good and knowledgeable and gave me the correct information. I am very pleased with the service i got.

Date of experience: June 11, 2018

Thumbnail of user jashimu
Australia
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

Really It was Cool.My Account got blocked. I was Unable to login to payoneer than i called to payoneer and they make me Okay.

Date of experience: June 24, 2018

Thumbnail of user javedi5
Pakistan
1 review
0 helpful votes
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April 15th, 2020
Verified purchase

I am new to Payoneer! But the experience has been amazing here! The customer care has been amazing!
The transactions are smooth!
Enjoying it!

Date of experience: April 15, 2020

Thumbnail of user gergins
Philippines
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

They are polite and very transparent. They are professional and can give a wonderful experience to every customer. Keep it up.

Date of experience: January 6, 2020

Thumbnail of user rolandt27
Jamaica
1 review
0 helpful votes
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December 16th, 2018
Verified purchase

I haven't used the Payoneer card. It is expired and I wanted to renew it. I was told to use the old card, take a screen shot and submit it.

Date of experience: December 13, 2018

Thumbnail of user claudetteb12
Canada
1 review
0 helpful votes
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February 17th, 2019
Verified purchase

I have talk to numeral people to say that I want to receive payment into my paypal account and I dont want to sign up for another account

Date of experience: February 14, 2019

Thumbnail of user abdelouahabm
Algeria
1 review
0 helpful votes
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October 14th, 2018
Verified purchase

You are the best bank to use in our e-commerce. Thank you I am very happy to use this Bank I will tell all my friends to use your Bank

Date of experience: October 12, 2018

Thumbnail of user abdulw28
Pakistan
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

Best & easy for those who working online & getting paid in their local currency & local banks. Payoneer makes it easy for me!
Thumbs up for payoneer

Date of experience: December 24, 2018

Thumbnail of user shahanaa1
Bangladesh
1 review
0 helpful votes
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December 29th, 2018
Verified purchase

How do I get my Master card number, verification number and expiry date? If I do not get these, I can not add payment options anywhere.

Date of experience: December 26, 2018

Thumbnail of user saifuli12
Bangladesh
1 review
0 helpful votes
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September 29th, 2019

I am very happy with your service also I wish to stay with you for a lifetime I hope your service continuous more improvement.

Thank you

Date of experience: September 29, 2019

Thumbnail of user haseebk
Pakistan
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

Evan is very caring agent payoneer have. Payoneer is such a good company because of workers like Evan. I am so thankful
Thanks payoneer
Thanks Evan

Date of experience: May 17, 2018

Thumbnail of user sharonl213
Philippines
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

Unless you guys are able to fix my issue, I have nothing to say. I will rate you guys depending on the outcome of my issue.

Date of experience: May 28, 2018

Thumbnail of user tamaras87
Armenia
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

I always get professional and nice support!
My questions and requests are always answered thoroughly!

Date of experience: June 4, 2018

Thumbnail of user galitl
Israel
1 review
0 helpful votes
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May 26th, 2018
Verified purchase

The waiting time was reasonable, the representative was attentive, patient, and I got reasoned answers.

Date of experience: May 24, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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