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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user legerthae
Tennessee
1 review
0 helpful votes
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July 26th, 2018
Verified purchase

The gentlemen was very polite and thorough in his research, and he spoke English very well. He explained what the problem was and gave a solution.

Date of experience: July 23, 2018

Thumbnail of user nazmulh12
Bangladesh
1 review
0 helpful votes
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July 18th, 2018
Verified purchase

I can not log in my account, immediately I contact the call center to share my account problem and they fully support to continue my account

Date of experience: July 16, 2018

Thumbnail of user tarac78
New Jersey
1 review
0 helpful votes
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July 26th, 2018
Verified purchase

I needed help. And I received it with friendly and professional customer service. Highly recommended

Date of experience: July 23, 2018

Thumbnail of user liad7
Greece
1 review
0 helpful votes
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August 15th, 2018
Verified purchase

I am writing an honest and objective review and I believe they are quite professional in their approach and in the way they are resolving questions.

Date of experience: August 13, 2018

Thumbnail of user khairula9
Bangladesh
1 review
0 helpful votes
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October 23rd, 2020
Verified purchase

Good evening
Very happy to use it. Thanks a lot I am using again and again and refer friends and family

Date of experience: October 23, 2020

Thumbnail of user veljkob1
Serbia
1 review
0 helpful votes
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October 29th, 2020
Verified purchase

Fantastic service and support.
Problems were extremely rare and were resolved very fast.
Thanks guys

Date of experience: October 29, 2020

Thumbnail of user dini1
Bangladesh
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

The services was nice and excellent. I like it. And She was nice and gentle person. Next time of course i recommended it. Thank you so much

Date of experience: January 22, 2019

Thumbnail of user mohamada24
Angola
1 review
0 helpful votes
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October 12th, 2018
Verified purchase

Thank you for your best support and they understand the need of the customers and they reduce time for more question

Date of experience: October 8, 2018

Thumbnail of user sonjas33
Argentina
1 review
0 helpful votes
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December 13th, 2018
Verified purchase

The person who received my call was extremely polite and attentive and called me back when my call was cut off.

Date of experience: December 11, 2018

Thumbnail of user viktorm26
New York
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

Call support is great, did not wait and assistance is great. It is hard to report lost/stolen card. Option to report is hidden and that is very very unsecured. To make it better you need to put button on the account to stop the card right away or put a number for support on the account so I won't need to search for it when I get home.

Date of experience: March 4, 2021

Thumbnail of user sharono73
Canada
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

Talked to a gentleman that was confident and knowledgeable at what was needed to be done. Was quick and very efficient.

Date of experience: October 16, 2018

Thumbnail of user rickr240
Ohio
1 review
0 helpful votes
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October 25th, 2018
Verified purchase

The representative was patient and thoughtful. Made sure he understood the situation and sought out the answers and solution for me.

Date of experience: October 23, 2018

Thumbnail of user abdelouahada
Morocco
1 review
0 helpful votes
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December 23rd, 2018
Verified purchase

I love their service simple and easy and when you call the customer service they are friendly and supportive
Thank you

Date of experience: December 21, 2018

Thumbnail of user ilhama5
Azerbaijan
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

I worked very hard, my account was not approved and I ask you very much to help me, confirm my account

Date of experience: February 1, 2020

Thumbnail of user mohammedi29
India
1 review
0 helpful votes
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November 10th, 2019
Verified purchase

Customer service was very helpful, they understood the situation and they were very patient and good with communication

Date of experience: November 7, 2019

Thumbnail of user samuels496
India
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Payoneer is without a doubt the safest way to send money to clients around the world. The payment process is smooth.

Date of experience: July 5, 2021

Thumbnail of user mda99
Bangladesh
2 reviews
0 helpful votes
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February 10th, 2020

Great Service, Very fast and secure. I have used their service for last one year and I am very much satisfied.

Date of experience: February 5, 2020

Thumbnail of user maryamm20
Pakistan
1 review
0 helpful votes
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August 27th, 2019

Thanks for understand my problem and give good response. Please recover my account as soon as possible thanks for your support.

Date of experience: August 26, 2019

Thumbnail of user ronyb8
Bangladesh
1 review
1 helpful vote
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August 4th, 2020
Verified purchase

I was problem card issue. I called customer care. They are so helpful. Thank you payoneer customer care

Date of experience: August 4, 2020

Thumbnail of user salau
Bangladesh
1 review
0 helpful votes
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February 14th, 2019
Verified purchase

Your customer service is very good & helpful. Many many thank for your better Co- operation.
Thank you

Date of experience: February 11, 2019

Thumbnail of user sonyrichardr
Bangladesh
1 review
0 helpful votes
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November 1st, 2018
Verified purchase

When I call customer service they are talking politely and cordially. I appreciate this service. I think its a best service.

Date of experience: October 29, 2018

Thumbnail of user chittaranjunp
Bangladesh
4 reviews
0 helpful votes
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May 22nd, 2019

Global money transfer site in the payoneer.The payoneer is best for money transfer Bangladesh. Payoneer is provided by free muster card.

Date of experience: May 20, 2019

Thumbnail of user kamrulh13
Greece
1 review
0 helpful votes
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May 10th, 2021
Verified purchase

Was good, well communicated, she was nice, I like the way she explained and her expression was smart.

Date of experience: May 10, 2021

Thumbnail of user donaldhoracioc
Nicaragua
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Ii was a great experience and very helpful, The issues was resolved thanks to the great help from the payoneer team.

Date of experience: April 14, 2021

Thumbnail of user frankb327
Ghana
1 review
0 helpful votes
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December 16th, 2018
Verified purchase

I have problems with receiving cards In Ghana. I have been requesting payoneer card since but difficult to receive in Ghana

Date of experience: December 14, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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