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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user safdars
Pakistan
1 review
0 helpful votes
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October 12th, 2018
Verified purchase

Customer Support Service was very experienced and professional and listens very carefully to every questions and answers correctly!

Date of experience: October 8, 2018

Thumbnail of user abbuu
Pakistan
1 review
0 helpful votes
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September 14th, 2018
Verified purchase

Payoneer is the wonderful and successful international service. I also recommend to everyone Payoneer is the best Service for your business.

Date of experience: September 12, 2018

Thumbnail of user edyp3
Romania
1 review
0 helpful votes
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December 4th, 2020

Thank you very much for your support! :) My problem with account verification was solved very fast. Thank you!

Date of experience: December 4, 2020

Thumbnail of user sandyj74
India
1 review
0 helpful votes
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February 25th, 2019
Verified purchase

Very nice app to transition dollar I love this app but I don't this app service it's so late and poor

Date of experience: February 24, 2019

Thumbnail of user umara14
Pakistan
1 review
0 helpful votes
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December 20th, 2018
Verified purchase

Really amazing payment and financial services provider and the bestest and easiest support is what they have, they are the best!

Date of experience: December 18, 2018

Thumbnail of user oualidc
Turkey
1 review
0 helpful votes
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March 9th, 2020
Verified purchase

Customer support are very responsive and helpful. I solved the issue that I had and am very satisfied.

Date of experience: March 9, 2020

Thumbnail of user tanjap11
Serbia
1 review
0 helpful votes
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July 9th, 2020
Verified purchase

Great company, I would recommend it to anyone! Their service is great and accurate, and also their stuff.

Date of experience: July 9, 2020

Thumbnail of user isaacg65
Nigeria
1 review
0 helpful votes
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July 15th, 2020
Verified purchase

The service is good with great customer service representative but need to improve on customer response on time.

Date of experience: June 15, 2020

Thumbnail of user marufh1
Bangladesh
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

Great experience and i got the quick response. I got proper direction from them and got my new card shipping details.

Date of experience: May 17, 2018

Thumbnail of user marufi
Bangladesh
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Payoneer is the best. Fast, reliable, awesome customer support. I found Payoneer the safest platform on the Internet!

Date of experience: May 16, 2018

Thumbnail of user christak16
Colorado
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Both. Reps. Were very polite and helpful and everything handled in a very polite, timely manner. Thank you.

Date of experience: January 2, 2019

Thumbnail of user amarm9
Nepal
1 review
0 helpful votes
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October 5th, 2020
Verified purchase

I activated card and my account was charged. However, I contacted payoneer team and they solved my issue.

Date of experience: October 5, 2020

Thumbnail of user mahabibula
Saudi Arabia
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Nice one, they are tell me every problem. They are 100% try solved my problem. Love u. Have a nice day************-------------*********

Date of experience: June 6, 2018

Thumbnail of user nikkig51
Philippines
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

The representative was excellent in assisting me and stayed on the line to walk me thru the process.

Date of experience: May 23, 2018

Thumbnail of user nehemiahm1
Kenya
1 review
0 helpful votes
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May 24th, 2018
Verified purchase

The customer care representative was easy to talk to and straight to the point, i would recommend Payoneer to my friends

Date of experience: May 22, 2018

Thumbnail of user kimberlyt88
California
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Awesome answered all questions and knew what my problem was right away and got right to the point of my problem

Date of experience: June 4, 2018

Thumbnail of user allana49
Guatemala
1 review
0 helpful votes
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January 14th, 2019
Verified purchase

Good job answer all my questions agent was clear enough, thank you for everything agent was patient enough

Date of experience: January 10, 2019

Thumbnail of user ajgara
Bangladesh
1 review
0 helpful votes
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May 25th, 2018
Verified purchase

The service I received was excellent. The executive was very polite. He was very professional also. I'll definitely recommend Payoneer to my friends.

Date of experience: May 23, 2018

Thumbnail of user kazia3
Bangladesh
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

The person was nice and really helpful. The only downside was to wait for a long time to get to her.

Date of experience: June 12, 2018

Thumbnail of user shadabb
Pakistan
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

It was good, but waiting time was too long but service was overall good, i waited two hours to get live chat assistance

Date of experience: June 25, 2018

Thumbnail of user sridhari
India
1 review
0 helpful votes
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October 13th, 2020
Verified purchase

I have a very good experience with payoneer, and customer service is very good and they resolve the query very fast.

Date of experience: October 13, 2020

Thumbnail of user mohammadr44
Bangladesh
1 review
0 helpful votes
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April 8th, 2020
Verified purchase

I got one payment. But for rest two work I delivered work but failed to receive the initial & final payment.

Date of experience: April 8, 2020

Thumbnail of user rickyj32
South Carolina
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Payoneer is easy to use and very convenient. I would recommend it to a friend and will definitely use it again.

Date of experience: July 17, 2018

Thumbnail of user teressam3
South Africa
1 review
1 helpful vote
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August 22nd, 2018
Verified purchase

The shipping of my card took long, had to apply for the third time for the card. That was an inconvenience.

Date of experience: August 20, 2018

Thumbnail of user matthewsm1
GB
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

I called in and was assisted by Mitchell or (Michelle) and she was very polite, friendly and knowledgeable.

Date of experience: January 3, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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