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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user mikes1092
Idaho
1 review
0 helpful votes
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August 5th, 2018
Verified purchase

I had a question about an email I got and my question was answered quickly and politely. We have already received another email and have answered it.

Date of experience: August 3, 2018

Thumbnail of user dianew202
South Carolina
1 review
0 helpful votes
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August 23rd, 2018
Verified purchase

He listen and understand situation. Told me how to solve it and repeat what needed to be done, he email me the email to submit the information.

Date of experience: August 21, 2018

Thumbnail of user tinat131
Alabama
2 reviews
0 helpful votes
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August 25th, 2018
Verified purchase

The gentleman was able to help with my concerns, and there was no wait time. He verified my credentials and he was professional.

Date of experience: August 23, 2018

Thumbnail of user janets322
Florida
1 review
0 helpful votes
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September 13th, 2018
Verified purchase

It's been easy to use. And when you have enough to put on the card you can get to it use when needed.

Date of experience: September 11, 2018

Thumbnail of user vedantp1
India
1 review
0 helpful votes
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May 6th, 2020
Verified purchase

Very responsive and fast customer care. Their mail customer care lags a bit, but the call service center is very fast and good.

Date of experience: May 6, 2020

Thumbnail of user ridoyh
Spain
1 review
0 helpful votes
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November 10th, 2020

It was very good service. The representative was too much helpful. She was well mannered. The problem I was called for was solved

Date of experience: November 8, 2020

Thumbnail of user alohanl
Nigeria
1 review
0 helpful votes
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November 13th, 2020

They have excellent customer service. Especially their customer care representatives. They answer on time.

Date of experience: November 12, 2020

Thumbnail of user rafiquli6
Bangladesh
1 review
0 helpful votes
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September 4th, 2020
Verified purchase

I satisfy with payoneer its has a very good system.So nice in my experience. I am fully satisfy with payoneer

Date of experience: September 4, 2020

Thumbnail of user mawram
Pakistan
1 review
0 helpful votes
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January 25th, 2019
Verified purchase

My experience so far is so good. I opened my account recently and I think Payoneer is doing excellent job.

Date of experience: January 22, 2019

Thumbnail of user arsalanr
Pakistan
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

Payoneer have good support service, specially on call. They have good call center agent and have very quite minded person.

Thanks payoneer

Date of experience: October 9, 2018

Thumbnail of user chriam
Thailand
1 review
0 helpful votes
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February 2nd, 2019
Verified purchase

I need payoneer to help me to log in. I can't access my account pls help me. I don't know how to resolve this problem please help me.

Date of experience: January 31, 2019

Thumbnail of user ma183
Pakistan
2 reviews
0 helpful votes
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May 19th, 2019

Payoneer use to money transfer. Through this we transfer money in any bank account we received money from other countries

Date of experience: May 18, 2019

Thumbnail of user shohelr7
Bangladesh
1 review
0 helpful votes
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March 9th, 2021
Verified purchase

I am satisfied for my payoneer service. I many time use the payoneer customers service. Always them provide good service

Date of experience: March 9, 2021

Thumbnail of user dagobertoq
El Salvador
1 review
0 helpful votes
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November 11th, 2019
Verified purchase

They took care of business, am very satisfied with customer care. Andi took care of my concerns in timely manner.

Date of experience: November 8, 2019

Thumbnail of user maryh693
Ireland
1 review
0 helpful votes
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November 2nd, 2018
Verified purchase

Very happy with your service. Very easy to contact you and speak to a person. You have a great company

Date of experience: October 30, 2018

Thumbnail of user saberinab
Jamaica
1 review
0 helpful votes
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September 16th, 2020
Verified purchase

Issue was resolved in a timely manner she listened to my issue and understood clearly what to do and in less than 10 minutes my issue was resolved,

Date of experience: September 16, 2020

Thumbnail of user nguyent43
Viet Nam
1 review
0 helpful votes
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September 5th, 2019

The payment process is quick, the customer care is responsive, and especially the exchange rate is the best among all the services I have used.

Date of experience: September 4, 2019

Thumbnail of user syedq7
Pakistan
1 review
0 helpful votes
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September 23rd, 2020
Verified purchase

That was really a great experience. Customer care services are really great. They help us as fast as they can.

Date of experience: September 23, 2020

Thumbnail of user rezoanm
Bangladesh
1 review
0 helpful votes
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February 28th, 2019
Verified purchase

Its a good service. I like it Very much, i recommended for all using the service. Thanks for the responsiblity

Date of experience: February 26, 2019

Thumbnail of user zainabb6
Pakistan
1 review
0 helpful votes
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November 27th, 2019
Verified purchase

Good thanks what's nice help my English is very slow please solve my problem i m in carrying I m very interest in this i m a good thinker about you

Date of experience: November 24, 2019

Thumbnail of user sajidf1
Pakistan
1 review
0 helpful votes
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October 5th, 2020
Verified purchase

It's very good experienced with payoneer I am using it from many time and I am happy it's very good service thanks

Date of experience: October 5, 2020

Thumbnail of user fahadr1
Pakistan
1 review
0 helpful votes
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September 19th, 2018
Verified purchase

Good service and professional staff members... highly recommended to everyone...
Great service...
Awesome Staff

Date of experience: September 17, 2018

Thumbnail of user dorcasn3
Kenya
1 review
0 helpful votes
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March 17th, 2020
Verified purchase

The receptionist is good as they ensure you are the real person and they verify that you understand the instruction

Date of experience: March 17, 2020

Thumbnail of user kamrans9
Spain
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Hello Thanks to guide me and resolve my problem and listen it carefully and solve it professionally thanks once again

Date of experience: May 30, 2018

Thumbnail of user faisalk11
Bangladesh
1 review
0 helpful votes
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May 20th, 2018
Verified purchase

Excellent service. I like it very much. Live chat has given me very nice service. I am really very happy.

Date of experience: May 18, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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