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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user cynthiab220
Philippines
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

Great service and very professional. I am very satisfied. I would likely to recommend them to others.

Date of experience: June 5, 2018

Thumbnail of user evanso7
Kenya
1 review
0 helpful votes
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November 9th, 2018
Verified purchase

Payoneer is the best thing to ever happen to the banking industry. Their customer service is excellent

Date of experience: November 5, 2018

Thumbnail of user hussaina22
Bangladesh
2 reviews
0 helpful votes
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June 25th, 2018
Verified purchase

I called them for a Canadian Bank on Global Payment Service. I came to know what I need to know. Thanks.

Date of experience: June 22, 2018

Thumbnail of user vincento24
Nigeria
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

He was nice and helpful. Good fellow.
He was attentive to my issues. Definitely nice customer support.

Date of experience: June 12, 2018

Thumbnail of user naveedi2
Turkey
1 review
0 helpful votes
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June 14th, 2018
Verified purchase

I like to say thanks to payoneer team to make my work easy.
Always I prefer to use payoneer and recommend to all my friends
Thanks again

Date of experience: June 12, 2018

Thumbnail of user puneetk10
Germany
1 review
0 helpful votes
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July 18th, 2018
Verified purchase

Deep commitment to customer needs and professional customer care service. I recommend this service to international community.

Date of experience: July 16, 2018

Thumbnail of user jeaa
Philippines
1 review
0 helpful votes
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December 12th, 2019
Verified purchase

I don't know exactly if my concern will resolve. I hope it will. The operator is kind but I hope really my concern resolve after this.

Date of experience: December 9, 2019

Thumbnail of user florencef20
Germany
1 review
0 helpful votes
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August 31st, 2018
Verified purchase

Really professional and to the point. They made the whole process really smooth and effective. Thanks again

Date of experience: August 29, 2018

Thumbnail of user udayp3
India
1 review
0 helpful votes
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August 26th, 2018
Verified purchase

Quick response by customer care feel good to work with payoneer.
I am satisfied with my experience with payoneer

Date of experience: August 23, 2018

Thumbnail of user ashart
Pakistan
1 review
0 helpful votes
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August 29th, 2018
Verified purchase

If I had the option I would have stopped using Payoneer's slow, unsecure, time taking and late responsive service.

Date of experience: August 27, 2018

Thumbnail of user tabatag
Jamaica
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Excellent customer service the customer agent knows what she is amount, and her material she knows well.

Date of experience: August 12, 2021

Thumbnail of user jyotip9
Nepal
1 review
0 helpful votes
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November 4th, 2018
Verified purchase

I used payoneer but why my card block? Please help me for used this card.
I am from nepal but card is blocked why?

Date of experience: October 31, 2018

Thumbnail of user roberts1940
Belize
1 review
0 helpful votes
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July 22nd, 2019

I have used payoneer for a couple of years now and whenever I encounter a problem, they fix it for me. Thanks payoneer for being there for me.

Date of experience: July 22, 2019

Thumbnail of user andreasv4
GB
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

Very fast and very professional customer service. They were very helpful and day satisfied all my needs.

Date of experience: September 19, 2018

Thumbnail of user hanyd
Morocco
1 review
0 helpful votes
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November 4th, 2020

For Payoneer, it a really great service, especially for non supported countries, it is the great/ the best choice, just give it a try

Date of experience: November 4, 2020

Thumbnail of user christinejoyn
Philippines
1 review
0 helpful votes
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September 2nd, 2020
Verified purchase

It was very good! The customer representative was very kind and soft-spoken that everything was understood well.

Date of experience: September 2, 2020

Thumbnail of user mdsabujs
Bangladesh
1 review
0 helpful votes
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January 16th, 2020
Verified purchase

It was easy to understand all the questions. It was very important for me. Really appreciate for it. Thanks

Date of experience: January 13, 2020

Thumbnail of user hassans49
Pakistan
1 review
0 helpful votes
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January 20th, 2020
Verified purchase

Its my first experience and i face pending payment issue but i like payoneer and i hope my pending payment issue resolved very soon

Date of experience: January 17, 2020

Thumbnail of user sanciah
Jamaica
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

Great service provided and very convenient. Customer service always help and understands. Easy to talk to.

Date of experience: May 4, 2021

Thumbnail of user muhammads93
Pakistan
1 review
0 helpful votes
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January 31st, 2019
Verified purchase

Payoneer is a very good service for online payments receiving and sanding payments many people use this very very good service for online payments

Date of experience: January 29, 2019

Thumbnail of user nazruli7
Bangladesh
1 review
0 helpful votes
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November 17th, 2018
Verified purchase

Very good communication with customer, customer services providers is very helpful. Very lucky to using Payoneer.

Date of experience: November 13, 2018

Thumbnail of user carolm470
Zimbabwe
1 review
0 helpful votes
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October 7th, 2018
Verified purchase

The waiting time is long but once you get through to the customer service attendant the service is excellent

Date of experience: October 5, 2018

Thumbnail of user sirajuli1
Bangladesh
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

As I use Payoneer service for 4 years, I quite happy with their services. Their customer services are very helpful. Recommend their services

Date of experience: February 9, 2021

Thumbnail of user muhammadi87
Pakistan
1 review
0 helpful votes
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November 28th, 2020

The customer service was great but my card approval is still in the process
The card approval process is very slow please improve it

Date of experience: November 28, 2020

Thumbnail of user luqmank1
Pakistan
1 review
0 helpful votes
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November 7th, 2019

I m satisfied with the customer care of Payoneer. Very quick response by Payoneer team. Much appreciated efforts by the Payoneer Team.

Date of experience: November 5, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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