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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user mafizurr
Bangladesh
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

The experience was great. Love that. I Love my experience here. Very fast and very responsive. Appreciate that

Date of experience: January 13, 2021

Thumbnail of user quraishak
India
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Money has not yet been credited in my local account, how long has it been, please send money to my local account

Date of experience: October 5, 2021

Thumbnail of user mohammedfaizm
Sri Lanka
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Had an issue with the account name. While on the call with the customer representative the issue was sorted. Time management on point.

Date of experience: August 31, 2021

Thumbnail of user mohammeda275
India
1 review
0 helpful votes
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February 2nd, 2019
Verified purchase

The Service is very good, I am very satisfy with the service the customer support department has given.

Date of experience: January 30, 2019

Thumbnail of user waynej91
GB
1 review
0 helpful votes
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January 31st, 2020
Verified purchase

Excellent service would highly recommend. Very good customer service and very passionate about the customer

Date of experience: January 28, 2020

Thumbnail of user amols2
India
1 review
1 helpful vote
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February 19th, 2019
Verified purchase

There was a mistake in the account and Jen confirmed that it was a system mistake shown in the account. Thanks

Date of experience: February 15, 2019

Thumbnail of user hebae4
Egypt
1 review
0 helpful votes
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August 29th, 2019

Payoneer is providing a very good service with a very reasonable price. And excellent customer service and very helpful representative

Date of experience: August 28, 2019

Thumbnail of user devidc2
Bangladesh
1 review
0 helpful votes
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March 8th, 2019
Verified purchase

I have very Happy with there customer service. The Customer service agent very polite and talk with very nicely

Date of experience: March 5, 2019

Thumbnail of user mdnahiduli1
Bangladesh
1 review
0 helpful votes
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April 6th, 2021
Verified purchase

I am so happy payoneer customer service. Customer care man is so friendly. I am sure payoneer is solver my problem.

Date of experience: April 6, 2021

Thumbnail of user wajahatk5
Pakistan
1 review
0 helpful votes
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January 19th, 2021

The behavior of the customer care representative was very good and listen your problem and very efficiently clear the problem and good guidance

Date of experience: December 14, 2020

Thumbnail of user ashikurr4
Bangladesh
1 review
0 helpful votes
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December 5th, 2019
Verified purchase

Excellent service from Payoneer customer care.
I just love the service from Payoneer customer care.
Thank you so much.

Date of experience: December 2, 2019

Thumbnail of user muhammadu29
Pakistan
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

I am using this service since 2016 and seriously this service is very fast and customer service support is great.

Date of experience: May 16, 2018

Thumbnail of user muhammady13
Pakistan
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

The Agents some time have all the information's but some time very bad but some of them have very limited info.

Date of experience: May 29, 2018

Thumbnail of user reynaldom23
Philippines
1 review
0 helpful votes
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March 30th, 2020
Verified purchase

The experience was wonderful and the support I spoke with was very efficient and professional with care.

Date of experience: March 30, 2020

Thumbnail of user akpou
Nigeria
1 review
0 helpful votes
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August 22nd, 2018
Verified purchase

Payoneer customer service was quite good and professional customer service. The agent was friendly and very helpful.

Date of experience: August 20, 2018

Thumbnail of user mds65
Bangladesh
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

I am very happy for customer support. I like payoneer and payoneer customer support agent. Thank you payoneer support team

Date of experience: August 9, 2018

Thumbnail of user mangilalj
India
1 review
0 helpful votes
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August 24th, 2018
Verified purchase

It was a good experience. I was a good communication with customer care person. Glad to talk with him.

Date of experience: August 22, 2018

Thumbnail of user sharonw279
Hong Kong
1 review
0 helpful votes
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September 1st, 2018
Verified purchase

Best customer service ever! Exceptionally patient, helpful, polite and professional customer service!

Date of experience: August 29, 2018

Thumbnail of user chetanp15
Nepal
1 review
0 helpful votes
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September 10th, 2018
Verified purchase

Excellent customer service was very pleased, and answered all questions

Excellent customer service was very pleased, and answered all questions

Date of experience: September 7, 2018

Thumbnail of user jv78
Philippines
1 review
0 helpful votes
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July 17th, 2019

This is what customer service is! Payoneer Reps are what we need to experienced what they call customer service!

Date of experience: July 17, 2019

Thumbnail of user sayedk1
Bangladesh
1 review
0 helpful votes
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October 29th, 2020
Verified purchase

Last 8 years I am using payoneer. Your service is really awesome. I am really very pleased with your service.

Date of experience: October 29, 2020

Thumbnail of user muhammada161
GB
1 review
0 helpful votes
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January 30th, 2019
Verified purchase

Very helpful and friendly service and explain everything step by step strongly recommend this service

Date of experience: January 28, 2019

Thumbnail of user athylm
Philippines
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

Very helpful and very clear to their instructions and they response rapidly... and very accommodating as well...

Service
Value
Quality

Date of experience: September 18, 2018

Thumbnail of user mdr51
Bahrain
1 review
1 helpful vote
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February 21st, 2019
Verified purchase

I am too satisfied for your service support.
Your service & your support with supporters seriously very good.

Date of experience: February 19, 2019

Thumbnail of user taslimp1
India
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

Very nice service to international transfer very very nice coming to service
Also comment
Transaction very good

Date of experience: December 23, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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