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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user nataliau6
Romania
1 review
0 helpful votes
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August 17th, 2019

Amazing experience!
Best I've had so far with any customer service.
Special thanks to James! WE DID IT! :)

Date of experience: August 16, 2019

Thumbnail of user ngoziu
Nigeria
1 review
0 helpful votes
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February 8th, 2019
Verified purchase

Very polite and efficient lady.My issue was resolved faster than any other customer care I have related with

Date of experience: February 6, 2019

Thumbnail of user oluwatobii
Nigeria
1 review
1 helpful vote
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December 9th, 2018
Verified purchase

Best customer service ever. Fast Response and they easily to solve issues i brought... Keep the good work Payoneer

Date of experience: December 6, 2018

Thumbnail of user devidattag
India
1 review
1 helpful vote
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December 9th, 2018
Verified purchase

Very prompt of Zara excellent zero time in responding keep up good work strongly recommend her promotion.

Date of experience: December 7, 2018

Thumbnail of user stephenm392
Ohio
3 reviews
0 helpful votes
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September 29th, 2018
Verified purchase

Unauthorized debits were made on my account. Payoneer is taking actions to correct the problem immediately. Thanks!

Date of experience: September 27, 2018

Thumbnail of user yaquba1
Pakistan
1 review
0 helpful votes
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April 15th, 2021
Verified purchase

Overall I am having great experience. My questions were handled greatly by payoneer customer support.

Date of experience: April 15, 2021

Thumbnail of user navinp7
India
1 review
0 helpful votes
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June 29th, 2021
Verified purchase

I really love Payoneer customer service support they solve my issues in a short while which was very fast.
Thank you.

Date of experience: June 29, 2021

Thumbnail of user sandyq1
Philippines
1 review
0 helpful votes
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August 22nd, 2019

Great customer service! Resolved the problem quickly! First time using payoneer and they made me so happy!

Date of experience: August 20, 2019

Thumbnail of user drora1
Dror A. – Payoneer Rep

Hi Sandy,

We're thrilled to hear this! This is the type of experience we strive to provide all of our users. I am glad you've enjoyed using our platform, and we are eager to help you with any more problems that may arise. We are here for you!

Best,
The Payoneer Team.

Thumbnail of user festusc
Kenya
3 reviews
2 helpful votes
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May 14th, 2019

Always worked for me, never had any issues before. Their payment service is flawless, awesome customer support.
Thank you!

Date of experience: May 13, 2019

Thumbnail of user daveh304
GB
1 review
0 helpful votes
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February 2nd, 2019
Verified purchase

I had issues logging into my Payoneer account, which were resolved easily and with the minimum of fuss

Date of experience: January 30, 2019

Thumbnail of user ugon6
Nigeria
1 review
1 helpful vote
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December 7th, 2018
Verified purchase

I'm happy with their professional service. They were very helpful and attended to all my needs in a friendly manner.

Date of experience: December 5, 2018

Thumbnail of user tracyh203
Canada
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

The lady I talked to was very friendly, knowledgeable and answered my questions right away. Thank-you

Date of experience: September 19, 2018

Thumbnail of user kayodeo6
Nigeria
1 review
0 helpful votes
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April 16th, 2021
Verified purchase

I have easy transaction experience with payoneer. The customer service is second to none that I've experienced.

Date of experience: April 16, 2021

Thumbnail of user emmanuelo31
Nigeria
1 review
0 helpful votes
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November 11th, 2019
Verified purchase

I will give payoneer 4.5 star. My experience so far has been the best compare to other funding sources

Date of experience: November 8, 2019

Thumbnail of user ajayk63
India
1 review
0 helpful votes
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September 5th, 2019

Whenever I had a issue my problem was solved great company. Payment is also received in time and low commission fees

Date of experience: September 5, 2019

Thumbnail of user puritye
AE
1 review
0 helpful votes
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July 7th, 2021
Verified purchase

Great job am happy speaking with you and it help me a lot for my Payoneer credit card thanks very much

Service
Value
Shipping
Returns
Quality

Date of experience: July 7, 2021

Thumbnail of user natalies630
Israel
1 review
0 helpful votes
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July 5th, 2021
Verified purchase

Very good, professional, I really felt like
That the representative heard me and was trying to help.

Date of experience: July 5, 2021

Thumbnail of user shaheenar
Pakistan
1 review
0 helpful votes
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December 16th, 2018
Verified purchase

I am delighted to call customer service. They were very polite and provided all the necessary assistance. Thanks a lot

Date of experience: December 13, 2018

Thumbnail of user maries238
Germany
1 review
1 helpful vote
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December 15th, 2018
Verified purchase

I am quite happy with the services offered by Payoneer.
Very professional Customer Service crew Stateside.

Date of experience: December 13, 2018

Thumbnail of user ertand1
MK
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

The withdraw minimum 1000 is to much it should be between 100-500, i cannot cooperate with this high amount

Date of experience: October 10, 2018

Thumbnail of user josea241
Brazil
1 review
0 helpful votes
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October 5th, 2018
Verified purchase

The Service provided by Payoneer has been an excellent experience, although a short one for this case.

Date of experience: October 3, 2018

Thumbnail of user youssefb32
Morocco
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

Im very happy to contact Payoneer, i use it every day, quick answer, Good Quality Customer service! Highly recommended!
A+++++

Date of experience: September 4, 2018

Thumbnail of user marior168
El Salvador
1 review
0 helpful votes
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September 17th, 2020
Verified purchase

No complicated automated systems, live agents ready to help when you call their Customer Service line.

Date of experience: September 17, 2020

Thumbnail of user zakhars1
Ukraine
1 review
0 helpful votes
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September 14th, 2020
Verified purchase

Never had a bad experience with Payoneer. I can definitely recommend it as your all in one payment provider.

Date of experience: September 14, 2020

Thumbnail of user ronm479
Philippines
1 review
0 helpful votes
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August 5th, 2020
Verified purchase

Been having difficulty in fund withdrawal but was resolved by Adam and Allen their very good representative.

Date of experience: August 5, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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