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Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Been waiting to review my account for almost a month now. Provided all the things they asked such as ids and etc. still nothing happened.
Date of experience: May 31, 2019
The customer service rep who assisted me was very friendly, efficient and helpful. Got everything taken care of in less that five minutes.
Date of experience: December 14, 2018
A great experience with customer support, professional in solving problems and quick response times as well.
Date of experience: October 11, 2018
Highly recommended. I have just started using it and very pleased with the customer service. Efficient in answering.
Date of experience: October 11, 2018
The customer representative was 10
Nice, kind, patient, very professional, fast care, great service.
Date of experience: September 29, 2021
The assistance was so helpful. Hopefully I would be able to get my money back after she has process for me.
Date of experience: September 15, 2021
Issue over non payment from Homeaway was dealt with
Quickly and fully explained. A very satisfactory result.
Date of experience: February 10, 2020
Payoneer is the best option for entrepreneurs, freelancer and business owners. I highly recommended it five stars.
Date of experience: February 7, 2020
I m very satisfied my all answers can be fulfilled by customer care service thank you so much for helping me
Date of experience: February 27, 2019
Helpful and polite customer service agents, nicely answered my questions,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date of experience: February 11, 2019
Great support on behalf of customer relations personnel. They solved the problems i had and were very efficient.
Date of experience: December 20, 2018
Each representative I've spoken to have been courteous, they took control of my issue and resolved it expeditiously
Date of experience: December 19, 2018
Problem solved quickly and professionally Custom service was excellent. I would definitely recommend Payoneer
Date of experience: November 15, 2018
Fast transactions, the lowest rates that I have experienced, excellent customer service.
Highly recommended!
Date of experience: April 2, 2021
This is a great company. I have all issues well resolved. Highly satisfied with the service they render
Date of experience: August 23, 2019
Very professional service and excellent customer care. Issue resolved while on the phone did not have to wait for hours.
Date of experience: August 23, 2019
Very professional, pleasant and fast service from every person I talked to, my favorite bank out there!
Date of experience: December 3, 2020
The support agent was really polite and informative. Hope she will be able to help me resolve my issue as promised.
Date of experience: December 21, 2018
The employee very polite and patience she helped to solve my problem her voice tone was extremely reassured
Date of experience: October 29, 2018
Agent was very polite and respectful. Also quite knowledgeable in respect of the services offered by payoneer. Happy to hear an actual person
Date of experience: October 8, 2018
Easy for them to assist, not on queue, answers all my question hopefully customer care is certain from the time frame he provided
Date of experience: October 4, 2018
Not even once have I had problems with my payments or withdrawals from the platform. Great and convenient experience.
Date of experience: July 13, 2021
It's better than PayPal in convenient ways, hassle free transactions with 100 percent customer. Support
Date of experience: September 24, 2020
Excellent service by very polite staff. Thumbs up. Except that the waiting time can be reduced a bit.
Date of experience: September 25, 2020
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi there Akbu,
We're very sorry that it has taken so long to get your account approved. This is definitely not usual in our system. We'd like to help you get your account approved. Please send us a private message, connect with us on our social media profiles, or contact our customer support immediately so that we can look into resolving the issue and getting your account approved.
Best,
The Payoneer Team