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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user jericb
Philippines
1 review
0 helpful votes
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August 29th, 2019

It wad great all through out. The customer service representative was courteous and very professional.

Date of experience: August 29, 2019

Thumbnail of user rebeccahm
Kenya
1 review
0 helpful votes
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September 24th, 2020
Verified purchase

The best customer care ever. Outstanding experience. I just loved how fast my issue was resolved. Thanks

Date of experience: September 24, 2020

Thumbnail of user gustavos28
Nicaragua
1 review
0 helpful votes
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June 2nd, 2019

An awesome banking platform to do your business with! Thank you guys for resolving my issue so promptly!

Date of experience: May 31, 2019

Thumbnail of user muhammadb35
Pakistan
1 review
0 helpful votes
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February 24th, 2019
Verified purchase

Extremely satisfying service, highly recommended and they solved my problem within five minutes.
Thank you

Date of experience: February 21, 2019

Thumbnail of user joanp135
California
1 review
0 helpful votes
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February 28th, 2019
Verified purchase

The staff at Payoneer are extremely professional and very knowledgeable about their work. It is a pleasure dealing with them

Date of experience: February 26, 2019

Thumbnail of user shipona
Bangladesh
1 review
0 helpful votes
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August 10th, 2020
Verified purchase

I have made the transition by using Payoneer from freelancing Market place. Fast and very clear service. Recommended it.

Date of experience: August 10, 2020

Thumbnail of user ahmedc30
Bangladesh
1 review
0 helpful votes
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July 13th, 2021
Verified purchase

Always Best service they provide, fast and quick transfer, mobile apps will help you track your transaction etc

Date of experience: July 13, 2021

Thumbnail of user julioo6
Nicaragua
1 review
1 helpful vote
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September 12th, 2018
Verified purchase

Great customer service representative, he was very polite and knowledgeable on all questions I asked.

Date of experience: September 10, 2018

Thumbnail of user abdie
Ethiopia
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

My bank account was not approved. I called to customers service and they told me it will be fixed soon.

Date of experience: February 21, 2020

Thumbnail of user syedu14
Pakistan
1 review
0 helpful votes
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July 8th, 2020
Verified purchase

I am satisfied by Payoneer's service. Please kindly improve your method of payment verification department.

Date of experience: July 8, 2020

Thumbnail of user deepaks73
India
1 review
0 helpful votes
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May 30th, 2019

International transfers are smooth and fast with lowest transaction fee. Best customer service experienced so far.

Date of experience: May 29, 2019

Thumbnail of user lolao8
New York
1 review
0 helpful votes
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March 8th, 2019
Verified purchase

Payoneer has good service! I do not like some minimum requirements that are requested in order to receive a card.

Date of experience: March 5, 2019

Thumbnail of user antonios116
VC
1 review
1 helpful vote
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March 7th, 2019
Verified purchase

Payoneer is user-friendly and cost nothing to use. Better than all the other services I've used online so far.

Date of experience: March 5, 2019

Thumbnail of user smailo
Morocco
1 review
0 helpful votes
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December 19th, 2018
Verified purchase

It's satisfying. And all the companies that don't have a phone customer service should be ashamed of themselves

Date of experience: December 17, 2018

Thumbnail of user ricardoe38
Jamaica
1 review
0 helpful votes
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December 2nd, 2020

Fast and very efficient service rendered. Look forward to having my problems solved in a professional manner.

Date of experience: December 2, 2020

Thumbnail of user haidera8
Pakistan
1 review
0 helpful votes
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November 24th, 2019
Verified purchase

Im fully satisfied with your payoneer services you guys are doing good job and have very cooperative stuff

Date of experience: November 21, 2019

Thumbnail of user yousefa24
Germany
2 reviews
1 helpful vote
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November 5th, 2018
Verified purchase

My Experience with Payoneer is Great, they are very helpful and provides excellent services by one click. So i am highly recommended

Date of experience: November 1, 2018

Thumbnail of user kesterc
Suriname
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

Absolutely helpful, patient and friendly!... Great response time for all my inquiries... no long waiting or holding. I would definitely recommend.

Date of experience: September 20, 2018

Thumbnail of user michaelk727
RU
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

The call center employee that worked with me has been a highly skilled specialist. Each of my misunderstanding was solved perfectly completely.

Service
Value
Shipping
Returns
Quality

Date of experience: September 20, 2018

Thumbnail of user hammada13
Pakistan
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

Excellent experience even sometimes. I'm in trouble with my Payoneer account customer care provider guides me and resolve the problems

Date of experience: September 19, 2021

Thumbnail of user djaberd
Algeria
1 review
4 helpful votes
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February 21st, 2018

I was pleased to deal with Pioneer company, support at the level, high quality payment service.

We wish you success.

Date of experience: February 21, 2018

Thumbnail of user abbask10
Pakistan
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

I have been using it for some time and it's amazing plus the service charges are low compared to other services

Date of experience: July 23, 2021

Thumbnail of user preciousu3
Nigeria
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

It has been great so far, although im having my first delayed transaction from them, hopefully it'll get resolved soon.

Date of experience: July 21, 2021

Thumbnail of user gillianm57
South Africa
1 review
0 helpful votes
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December 9th, 2020

I just received top class service from Anna - my problem was attended to and resolved in under a minute.

Date of experience: December 9, 2020

Thumbnail of user domingog11
DO
1 review
0 helpful votes
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June 16th, 2019

Best way to handle direct deposit and having your businesses all across the world. This review it`s from my own experience.

Date of experience: June 15, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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