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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user alia212
Pakistan
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Great alternative to PayPal since it supports more countries. Excellent service and customer support. I will highly recommended!.

Date of experience: May 16, 2018

Thumbnail of user hasnaink
Pakistan
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Happy to connect with him I lost my card and he helps me very well thanks. :) :) 5 stars for her services.

Date of experience: May 16, 2018

Thumbnail of user scotts757
Wisconsin
1 review
1 helpful vote
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March 11th, 2019
Verified purchase

Excellent service, professional, knowledgeable, courteous. Thank you. What else can I say. Goodnight Gracie

Date of experience: March 7, 2019

Thumbnail of user markc717
Texas
1 review
0 helpful votes
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November 27th, 2018
Verified purchase

Well explained explanations on payments quick response time would highly recommend this company to do business with

Date of experience: November 24, 2018

Thumbnail of user emmanuels25
Nigeria
1 review
0 helpful votes
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October 29th, 2018
Verified purchase

My experience with Payoneer is commendable. Providing timely support. I will refer more people to use this service.

Date of experience: October 25, 2018

Thumbnail of user akinolao
Nigeria
1 review
0 helpful votes
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August 17th, 2020
Verified purchase

Excellent from Anna made my day. She's the best customer support agent. She deserves a pay raise and promotion. Am very satisfied!

Date of experience: August 17, 2020

Thumbnail of user williep28
Georgia
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

Payoneer customer service was very helpful and polite, the best professional help by phone Ive encountered.

Date of experience: May 17, 2018

Thumbnail of user masudurr2
Bangladesh
1 review
0 helpful votes
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March 20th, 2020
Verified purchase

I contacted them via phone call about a problem. Quick & super fast service. The issue had been fix within 5 minutes.

Service
Value
Shipping
Returns
Quality

Date of experience: March 20, 2020

Thumbnail of user annettem272
Jamaica
1 review
0 helpful votes
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May 22nd, 2021
Verified purchase

A great service! I would recommend it to anyone going into an online business. It's fast, safe, reliable, and secure.

Date of experience: May 22, 2021

Thumbnail of user moizi
Pakistan
1 review
0 helpful votes
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July 19th, 2020
Verified purchase

I'm just having delays in approval. Otherwise overall services are good. Keep the reviewing process ASAP.

Date of experience: June 19, 2020

Thumbnail of user abrahams31
Kenya
1 review
0 helpful votes
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June 8th, 2018
Verified purchase

I can confidently say that Payoneer has the best services. It is even more effective through an active customer care policy and operations.

Date of experience: June 6, 2018

Thumbnail of user jakariai
Cambodia
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

Payoneer is doing great at this moment. Their customer service very good. Let's see what the future holds.

Date of experience: June 5, 2018

Thumbnail of user moktera
Bangladesh
1 review
0 helpful votes
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May 25th, 2020
Verified purchase

My account had problems with address verification and pending balance. Now I got the solution perfectly.

Date of experience: May 25, 2020

Thumbnail of user fayyaza1
Pakistan
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

I have been using payoneer for couple of years. Their services is excellent and they are very co-operative.

Date of experience: June 4, 2018

Thumbnail of user falona
Spain
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

Really love using your cards. Very useful. All the customer service is always there to help. I recommend

Date of experience: June 5, 2018

Thumbnail of user sylvanusp
Jamaica
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

Payoneer's customer service is great. The workers are strongly trained and I would highly recommend them

Date of experience: June 4, 2018

Thumbnail of user tariquli2
Bangladesh
1 review
0 helpful votes
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June 6th, 2018
Verified purchase

They answered me all of my questions. I am very happy with their customer support. Thank you, Payoneer.

Date of experience: June 4, 2018

Thumbnail of user prominensa
Croatia
1 review
0 helpful votes
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June 4th, 2018
Verified purchase

Very helpful and prompt answered, we can recommend it.
Thank you for your help, all our problems was solved

Date of experience: June 2, 2018

Thumbnail of user roopk2
India
2 reviews
2 helpful votes
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June 2nd, 2018
Verified purchase

Polite and professional service that helped resolve my concern. I am totally satisfied with the assistance provided to me

Date of experience: May 31, 2018

Thumbnail of user rhondad43
Ohio
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

The representative who assisted me was very knowledgeable, professional and resolved my issue immediately

Date of experience: May 31, 2018

Thumbnail of user farhans8
Pakistan
1 review
0 helpful votes
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June 3rd, 2018
Verified purchase

World biggest banking. And helpful customer care. Its need little more improvement about approving method asap.

Date of experience: June 1, 2018

Thumbnail of user stanw47
Illinois
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Quick response to my problem & fast resolution, very happy at this time withers the results I received from Payoneer.

Date of experience: May 30, 2018

Thumbnail of user paulw454
Kenya
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Had a great experience with the customer support! He was responsive and willing to help! Thank you Payoneer!

Date of experience: May 30, 2018

Thumbnail of user oleksandrp5
Ukraine
2 reviews
0 helpful votes
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May 31st, 2018
Verified purchase

Transfered many payments, not a single issue or incident delays.
Bank credentials entered without problem. Everything is fast and transparent.

Date of experience: May 29, 2018

Thumbnail of user sarmadn
Pakistan
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

My company pays me via payoneer, I get the money promptly and conversion rate is not too bad either.

Date of experience: May 28, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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