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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,442 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
583
Neutral
29
Negative
49
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1 reviews

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How would you rate Payoneer?

Reviews (9,442)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1813) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user sakwasak
Zambia
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

Shorter hold times need to be worked on but otherwise had a good experience and helpful information, thanks

Service
Quality

Date of experience: June 11, 2018

Thumbnail of user sabbiba
Bangladesh
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

My account was hold for some unknown reason... I called cust. Help and they solve it within 2 hr.
Great people...

Date of experience: June 11, 2018

Thumbnail of user adriano20
Paraguay
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

Excellent payment service. Good support they always helped me out when I had some issue. Extremely recommended

Service
Value

Date of experience: June 11, 2018

Thumbnail of user oleksandrl4
Ukraine
1 review
0 helpful votes
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June 10th, 2018
Verified purchase

Great payment system! Strongly recommend! Low fees, fast transfers, minimum requirements. Very flexible!

Date of experience: June 8, 2018

Thumbnail of user andress33
Mexico
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

I've been using Payoneer for more than 4 years now, and I don't have one single complaint. They're the best

Date of experience: June 7, 2018

Thumbnail of user muhammadz19
Pakistan
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

Good experience. Nice talk. Very cooperative. I would love to recommend payoneer live chat. It is really helpful

Date of experience: June 7, 2018

Thumbnail of user mobine
Pakistan
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

Like always, Payoneer has a wonderful support staff.

They are professional and dedicated.

Thank you so much.

Date of experience: June 7, 2018

Thumbnail of user mijanurk
Bangladesh
1 review
0 helpful votes
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March 19th, 2021
Verified purchase

It was a really helpful guideline. I understood... how to submit additional information with hand made photo(self).

Date of experience: March 19, 2021

Thumbnail of user princen10
TZ
1 review
0 helpful votes
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March 26th, 2020
Verified purchase

Amazing Customer service! My issue of verification and pending payment got resolved within minutes after contact!

Date of experience: March 26, 2020

Thumbnail of user bassamb
Bahrain
1 review
0 helpful votes
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June 25th, 2018
Verified purchase

Fast friendly service got my issue resolved while on the phone with no delays, very responsive. Thank you Michael!

Date of experience: June 22, 2018

Thumbnail of user sammyk28
Kenya
1 review
0 helpful votes
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December 12th, 2019
Verified purchase

You cannot go wrong with Payoneer. The customer care is fantastic and sweet... Will always choose them

Date of experience: December 9, 2019

Thumbnail of user abdessamadk1
Morocco
1 review
0 helpful votes
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December 12th, 2019
Verified purchase

My Payoneer account is very useful and I had a good experience with your customer service. Thank you.

Date of experience: December 9, 2019

Thumbnail of user mehmets7
Turkey
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

For amazon bank account statement please send me pdf file
And your customer services is so good. I like him

Date of experience: June 20, 2018

Thumbnail of user adnana25
Pakistan
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

My payment was cancelled, and the payoneer agent guide me very well. Really impressed by their services.

Date of experience: June 14, 2018

Thumbnail of user reezal
Suriname
1 review
0 helpful votes
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June 15th, 2018
Verified purchase

Amazing customer service. They are very helpful and problems get sorted out quickly.
Also every chat conversation is saved for review.

Date of experience: June 13, 2018

Thumbnail of user ojitk
Bangladesh
1 review
0 helpful votes
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June 13th, 2018
Verified purchase

I am very happy to get their services. Sometimes long time waiting for service. But overall satisfied. Thanks

Date of experience: June 11, 2018

Thumbnail of user thienh2
Viet Nam
1 review
0 helpful votes
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June 10th, 2018
Verified purchase

Good services. Very convenient for my business I can accept a lot of cards buy and sell anything.

Thanks & best regards

Date of experience: June 8, 2018

Thumbnail of user frankief18
Illinois
1 review
0 helpful votes
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July 14th, 2018
Verified purchase

It was Very direct, clear, professional. Courteous and fast. Reliable, pleasant speaking voice. Lots of energy, engaged with customer.

Date of experience: July 11, 2018

Thumbnail of user dianb8
Jamaica
1 review
0 helpful votes
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July 14th, 2018
Verified purchase

Customer service is awesome. Fees are killer though. Cross border fee of up to 3.5%... Wish some services did not take so long.

Date of experience: July 11, 2018

Thumbnail of user yassineg5
Algeria
1 review
0 helpful votes
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March 8th, 2021
Verified purchase

Thanks for all the team in Payoneer, It's Good Bank. I have talking with an agent and his provide best help.

Service
Quality

Date of experience: March 8, 2021

Thumbnail of user mdarafatm
Bangladesh
1 review
0 helpful votes
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December 22nd, 2020

Very fast response and in call they solve my verification issue. As i submitted all the details earliar. Thanks Payoneer..

Date of experience: December 22, 2020

Thumbnail of user persitag
Curacao
1 review
0 helpful votes
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February 18th, 2021
Verified purchase

Email has been send to avoid hacking, they do not trust anyone other that yourself with regards of charging your card

Date of experience: February 18, 2021

Thumbnail of user saram263
Brazil
1 review
0 helpful votes
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June 28th, 2018
Verified purchase

Payoneer has been helping me to receive my funds, I've never had any problems with it, support is great too!

Date of experience: June 26, 2018

Thumbnail of user darrienw
Georgia
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

Love the low expense on transfers, receiving, and sending money. Great for small business owners. I would definitely recommend.

Date of experience: June 25, 2018

Thumbnail of user annr167
New Zealand
1 review
0 helpful votes
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January 6th, 2019
Verified purchase

Great service especially the minimal wait time and experienced staff so resolution is prompt. Highly recommended.

Date of experience: January 2, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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