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Payoneer has a rating of 4.5 stars from 9,441 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Quick and accurate help - much improved from previous experiences.
Last time the telephone numbers were not even answered,!
Date of experience: January 22, 2019
I only waited approximately 5 seconds for a consultant to answer my call followed by excellent service.
Date of experience: January 22, 2019
It was a great experience and the agent gave me very helpful information. I recommend payoneer for everyone
Date of experience: August 13, 2018
The attendant was very patient and even with my poor English she helped me to check on payments sent but not received.
Date of experience: January 11, 2019
Great customer service and very friendly regarding my questions I will highly recommend them to anyone
Date of experience: January 4, 2019
The customer care agent was very nice to speak with and she provided some helpful information about my concern.
Date of experience: January 7, 2019
Michelle was very kind, knowledgeable and helpful as she patiently assisted me with my request making it so easy.
Date of experience: November 20, 2018
Better understanding, able to ask many questions regarding the over all system in minutes. Feel free. Very pleasing.
Date of experience: June 1, 2021
Extremely helpful people that are quick and polite into helping you. Can freely recommend this company to anyone.
Date of experience: August 6, 2018
Nothing to say, but an exceptional service! Payoneer is one of the most amazing international payment method I've ever used.
Date of experience: August 6, 2018
Its the most efficient method of receiving and making payments globally. Say goodbye to boring platforms like PayPal!
Date of experience: August 5, 2018
I've connect payoneer for global payment service and bank statement. Very satisfied with the results
Date of experience: April 13, 2020
Excellent communication. I am happy with his calling performance. He is cool for listening my complain.
Date of experience: August 23, 2018
Payoneer addressed my concerns quickly and precisely. I strongly recommend allowing them to serve your business needs.
Date of experience: August 23, 2018
He ' really did great and know how to handle any kind of customer. Speak clearly, provided me correct information etc..
Date of experience: August 29, 2018
The customer care representative was very polite and solved my issue within minutes. Rating is 10/10
Date of experience: July 17, 2020
Customer service rep I talked to was extremely helpful and kind. Wish more companies had someone like this.
Date of experience: September 7, 2018
I do not have any issues with Payoneer. This is a great platform. Superb service and easy to navigate.
Date of experience: June 4, 2020
A very necessary service now. Most of us should be able to receive and pay without leaving home. Thanks for the support.
Date of experience: April 9, 2020
Very quick response. The representative was nice and he tried to solve my problem nicely. Thanks Payoneer team.
Date of experience: September 20, 2021
Professional customer service, gave brief and concise details. But not sure why the process would take long time to get done.
Date of experience: December 17, 2019
The customer care center is endowed with proficient personnel always eager to solve all issues promptly and professionally. Thumps up!
Date of experience: October 23, 2020
Payoneer always provides an on-time solution and care about its customer's concerns. Much appreciated.
Date of experience: August 17, 2021
The customer care agents are professional and friendly. I highly recommend using this service whenever there a challenge.
Date of experience: January 15, 2019
I had an issue with my Prepaid cards - sending the founds from a cancelled card, customer support did it quickly and very professionally.
Thank you!
Date of experience: January 17, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
