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Payoneer has a rating of 4.5 stars from 9,441 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and long time. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Service was great and very fast! Got a call back and when I missed it a very friendly email. Another collegue solved my prop in a blitz
Date of experience: August 3, 2018
Mobile App + MFA is good, i would add on top of that, to have ability for authorising every transaction, approve push notification on every transaction (To be able to review before authorising).
Date of experience: June 26, 2020
I using Payoneer for 1 year and I definitely love this company. My business couldn't keep grow without Payoneer
Date of experience: January 25, 2017
I experience was very good. Customer asistant answer all my question very clearly. Hope my problem will solve soon
Date of experience: October 2, 2020
Payoneer is a good service to receive payments, expecially from Airbnb. A card is provided and it works internationally.
Date of experience: November 13, 2018
Payoneer staff are doing a professional work, very helpfull and very good service. I personally like support service :)
Date of experience: May 21, 2018
I had an issue and Payoneer Cusomter Service provided Excellent service to resolve the issue. Thank you very much.
Date of experience: June 22, 2018
Fast, easy and efective. Thanks Payoneer team.
They answered on all my questions and resolved all issues i had.
Date of experience: July 14, 2020
If you have a discrepency with your balance you can bet, that payoneer representative is there to help you
Date of experience: June 14, 2018
Very good, easy transitions, unfortunately you can't request payments anymore, but exept this little inconvenience very good overall experience.
Date of experience: July 31, 2018
I simply couldn't work without Payoneer. I'm a freelance graphic designer and all payments I receive go through Payoneer.
Date of experience: January 26, 2021
It was a awesome customer support, Mako was so warm, sweet and nice, she helped me a lot and clear all my doubts.
Date of experience: September 6, 2020
It was very difficult to find where to phone. Anna was very helpful but still will not know if resovleved for several weeks.
Date of experience: February 12, 2020
Hope next time don't have same problem that i had before and wish u progress and success and thank u for your patiance
Date of experience: February 22, 2019
I get many support from Payoneer staf to open my account, and I get feed back shortly from the officer regarding uncompleted form.
Date of experience: September 12, 2018
Just a perfect way to recieve payment throughout the world. Payoneer is the best. Receive funds within few hours after payment is processed.
Date of experience: March 11, 2019
I am really satisfied with the customer. The adviser was cutious and provided me with the support required. Will recommend to a friend.
Date of experience: October 25, 2018
It was great all my questions were answered in a timely manner and agent was polite and professional and he helped me alot.
Date of experience: June 4, 2018
Absolutely amazing service keep it up, this is how a customer service shud be, so polite and calm. Keep up the good work
Date of experience: May 29, 2018
Is opens a bunch of oportinities, makes everything simple, support in every country. Makes moving money from anywhere in the world so simple
Date of experience: May 21, 2018
My issue was linking payoneer with appen so i called payoneer and i spoke to tropcia and she has dine har 100 percent.
Date of experience: November 19, 2018
Payoneer is very good for recieving payment from overseas and it gives very good exchange rate as compared to others. Really liked it
Date of experience: June 14, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hi there,
I am sorry to hear about your frustration. Please send us a private message with your customer ID and email associated to your Payoneer account so we can take a closer look for you.
Please note that if you have a charge you do not recognize on your account, you should always contact our support center so our chargeback department can assist you further.
Thanks,
The Payoneer Team.