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Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,441 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
583
Neutral
29
Negative
48
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1 reviews

232
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How would you rate Payoneer?

Reviews (9,441)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1812) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user nizamuddinn1
India
1 review
0 helpful votes
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May 31st, 2018
Verified purchase

Absolutely amazing service keep it up, this is how a customer service shud be, so polite and calm. Keep up the good work

Date of experience: May 29, 2018

Thumbnail of user luiso31
Colombia
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

Is opens a bunch of oportinities, makes everything simple, support in every country. Makes moving money from anywhere in the world so simple

Date of experience: May 21, 2018

Thumbnail of user mohda36
India
1 review
0 helpful votes
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November 24th, 2018
Verified purchase

My issue was linking payoneer with appen so i called payoneer and i spoke to tropcia and she has dine har 100 percent.

Date of experience: November 19, 2018

Thumbnail of user ankitp13
India
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

Payoneer is very good for recieving payment from overseas and it gives very good exchange rate as compared to others. Really liked it

Date of experience: June 14, 2018

Thumbnail of user charafs
Algeria
1 review
0 helpful votes
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August 26th, 2018
Verified purchase

Im very happy to use payoneer services but unfotunately payoneer can't provide security to their customers than can't recover lost or stolen money

Date of experience: August 23, 2018

Thumbnail of user willb95
Will B. – Payoneer Rep

Hi there,

I am sorry to hear about your frustration. Please send us a private message with your customer ID and email associated to your Payoneer account so we can take a closer look for you.

Please note that if you have a charge you do not recognize on your account, you should always contact our support center so our chargeback department can assist you further.

Thanks,

The Payoneer Team.

Thumbnail of user autumnw14
GB
1 review
0 helpful votes
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November 28th, 2018
Verified purchase

Had a problem and Payooneer have been wonderful in helping me resolve the issue and gettIng back to me as quickly as possible

Date of experience: November 26, 2018

Thumbnail of user darylk15
Suriname
1 review
0 helpful votes
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January 10th, 2019
Verified purchase

The clerk helped me with good understandin of the topic and advised me too with other ways to get my account active again.

Date of experience: January 7, 2019

Thumbnail of user hassans70
Nigeria
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

Response was ok. The customer care was calm, deligent, took her time to understand and and give a clear way to my issue...

Date of experience: January 12, 2021

Thumbnail of user khimg
Philippines
1 review
0 helpful votes
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May 30th, 2018
Verified purchase

I hope payoneer can also give us the bank code for local bank's here in the Philippines sinve I have been calling my local bank and all they can provide me is the SWIFT CODE.

Date of experience: May 27, 2018

Thumbnail of user fazalm3
Pakistan
1 review
0 helpful votes
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July 19th, 2018
Verified purchase

PAYONEER IS BEST. I like the payoneer service. Its also helpful for business.its call center also supporting. I like that.

Date of experience: July 17, 2018

Thumbnail of user seguna1
Nigeria
1 review
0 helpful votes
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April 2nd, 2020
Verified purchase

I got prompt answers in respect to changing my USD Bank account. The Answers were Precise and Straight Forward.

Date of experience: April 2, 2020

Thumbnail of user mdu8
Bangladesh
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

Very good
Very good services since 2017 I use Payoneer services they are very helpful anytime their helpline always help me,

Tip for consumers:
yes

Products used:
card

Service
Value
Shipping
Returns
Quality

Date of experience: June 9, 2021

Thumbnail of user barbarav80
South Carolina
1 review
0 helpful votes
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September 22nd, 2018
Verified purchase

Yama has been so kind and patient with me.
I loved her! She helped me find a solution to my matter.

If I call Payoneer I hope to talk to her again.

Date of experience: September 18, 2018

Thumbnail of user muhammadf38
Pakistan
1 review
0 helpful votes
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August 30th, 2018
Verified purchase

My experience is good & fast response I think my debit card will received ASAP! My payment is still not received please send it...

Date of experience: August 28, 2018

Thumbnail of user riteshc4
India
1 review
0 helpful votes
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May 3rd, 2021
Verified purchase

I'll take with a ladie she was nice and I really great fully to such a nice ladie she solve my problems
Thank for every thing

Date of experience: May 3, 2021

Thumbnail of user iliasa6
Greece
1 review
0 helpful votes
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September 26th, 2018
Verified purchase

I was calling from Greece and I can say that is was very kind the lady fromnl support and I solved my problem in only 1 minute. Very satisfied.

Date of experience: September 24, 2018

Thumbnail of user shainae3
DO
1 review
0 helpful votes
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December 17th, 2018
Verified purchase

I was stressed about a transfer that I made and the rep told me that it takes around 30minutes to get the confirmation. He was polite.

Date of experience: December 14, 2018

Thumbnail of user redaf6
Morocco
1 review
0 helpful votes
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October 13th, 2018
Verified purchase

Its was a good experience to talk with a service payonner he said he will help and i hope he will do it as soon he can, thank you

Date of experience: October 11, 2018

Thumbnail of user andream268
Ohio
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

Awesome. He helped me with what I needed plus some more questions I had. And he didnt take long to answer or to get on the line with me.

Date of experience: May 21, 2018

Thumbnail of user ismailb46
Morocco
1 review
0 helpful votes
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March 8th, 2021
Verified purchase

I want to grow my business and i found payonner at my side and they helped me to reach the top. Thank you so much :)

Date of experience: March 8, 2021

Thumbnail of user basedb2
Bangladesh
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Payonner live chat was not good for me. They waste my time every time. But call center was amazing, they are trying to solve my issue.

Date of experience: January 13, 2021

Thumbnail of user mohamada36
Turkey
1 review
0 helpful votes
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May 8th, 2020
Verified purchase

It takes more time to verifying my account but i call the costumer service and she answer me clearly and give me the information i need

Date of experience: May 8, 2020

Thumbnail of user ashinil1
Sri Lanka
1 review
0 helpful votes
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June 17th, 2020
Verified purchase

I got a Withdrawal Issue and Customer Care Representative has been helping to resolve my issue. It has been solved.

Service
Value
Shipping
Returns
Quality

Date of experience: June 17, 2020

Thumbnail of user calleenh1
Jamaica
1 review
0 helpful votes
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February 2nd, 2019
Verified purchase

Your response and representative was excellent.her patient and understanding ofHer work was great. Keep up the good service

Date of experience: January 31, 2019

Thumbnail of user omarg44
Morocco
1 review
1 helpful vote
  • Send Message
December 15th, 2018
Verified purchase

I get a perfect Support from Payoneer this morning. Honestly i will recommand Payoneer for all my friends

Date of experience: December 13, 2018

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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