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Payoneer has a rating of 4.5 stars from 9,440 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
I'm got my first payment somthly but when it's became a big amount it's not so smooth and till I'm not sure I'm getting my money or not
Date of experience: September 16, 2019
Thank you all Payoneer team special thanks to Wandy, who doing efforts for my payments approval. Lot of love for all payoneer team
Date of experience: December 4, 2020
As free-lance journalist in Buenos Aires, Argentina, I have used Payoneer to get my fees for more than four years. Great tool, easy-to-use interface.
Date of experience: November 21, 2019
Its great! Very easy for me to receive payments from my clients who are in other continents like USA, Europe and Australia.
Date of experience: October 25, 2018
I had a great experience and great assisstance and im waiting for the next steps to follow to link my payoneer to paypal
Date of experience: July 16, 2018
Call customer care is best and made me feel a comfortable communication.
Communication was easy and call suport was very informative as well.
Date of experience: August 22, 2018
I am very happy with the online transaction service of "Payoneer". Its Quick, Correct and Reliable for any Business.
Date of experience: January 16, 2019
Very happy with payoneer customer care services. They provide really best customer care service. Tumb up
Date of experience: September 17, 2019
Best customer service. Patient and kind... I enjoy using payoneer... Fast and effective... Realiable and convenient
Date of experience: April 22, 2021
They hold your money and they are unrespectful. I have an issue everytime that I receive money, they are time consuming, do not respect people
Tip for consumers:
Another site like western union, paypal or something that does the same are better, be sure about it
Date of experience: October 16, 2017
Hi Ticiano, I am sorry to learn you have been having issues with your payments. I'm happy to help, and would love to learn more so I can step in. Feel free to PM me with the details.
It was great to use payooneer. It helped me to grow my business too. Easy withdraw and processing helps me a lot to ise it.
Date of experience: August 10, 2020
Excellent and professional attitude with the customars. The attitude is also very polite and useful, clear in all points.
Date of experience: October 8, 2018
It's the better way to get payment. The payoneer teem very helpful, Thy try to give the best effort to help us...
Date of experience: December 16, 2020
Good Services. I appriciate that the customers services very good and in future i will contact them. Love this. Everybody should contact
Date of experience: January 3, 2019
I had a wonderful experience with Bry. I had series of issues and he had resolved all of them in one chat.
Date of experience: June 11, 2018
The customer service was great she was polite & kind, I didnt have a problem & appreciate the professionalism..
Date of experience: June 8, 2018
Called Payoneer Support and once I got to speak with Customer care everything was done quickly and professionally.
Date of experience: December 21, 2020
Great service and easy to use, very polite and quick customer service. I lost my PIN, and they helped me realy quick.
Date of experience: July 24, 2018
Big difference with paypal? Payo csr are awesome! Very polite and knowledgeable unlike paypal. And its free of charge wow wow wow!
Date of experience: August 24, 2020
Dear Payoneer You are amazing I love payoneer because there costomer care representative are very humble and very helpful.
I give 5 out of 5 Number Love You and Thank You Payoneer Again.
Date of experience: February 3, 2020
I am very happy to get service from Payoneer. I think payoneer is a honest payment getway that everyone should take service from payoneer.
Date of experience: March 1, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Hey Pintu,
We do apologize you are experiencing inconsistent transfer times. We understand how frustrating it can be to not have the funds, you require, on time. At Payoneer, we do our best to provide our clients with the most reliable and smoothest services to help process such transfers.
Please note that we use intermediate banks as well, to help further speed up this process. It could be that your transfer is just delayed and taking longer than usual to arrive.
Generally speaking, bank transfers can take 2-5 business days for the funds to reach your local bank account. This time frame is also dependent on when the initial transfer was made. Banks usually don't operate on weekends or national holidays, which can in turn lead to a later estimated arrival date.
We want to be able to help you out and see what is the current status of your transfer.
Please contact our Customer Support Team as they will help provide a more thorough investigation of this delayed transfer.
Best,
The Payoneer Team