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Payoneer has a rating of 4.5 stars from 9,440 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer service is unmatched in the whole world, it's one of the top banks hthough am in Zimbabwe i am experiencing the best service fro Payoneer
Date of experience: September 10, 2018
Payoneer always rejects the uploading Documents. All Requirments have fulfilled and still reject the documents
Date of experience: November 18, 2019
Easley understand and resolved issue with proper solution and make it very easy to understand. Representative is very polite and respectful
Date of experience: November 28, 2019
I am from Turkey and my english is so so, and so that your customer services is good comminicate with me.
Date of experience: June 13, 2018
Tiffani was very professional in addressing my queries and assured me she was there even when there was delay in messaging
Date of experience: June 26, 2018
It is great experience with Payoneer Team. The soluttion they provide or the information they provide very quickly...
Date of experience: September 6, 2018
Again & Again failed. When i call payonner customer care then i got the solution.
Thank you payonner
Date of experience: November 10, 2020
Sorted my issue very quickly and carm I was very happy with the out come of my call the man who took my call was very helpful and professional
Date of experience: August 22, 2018
Very polite and attentive to my needs. Answer and dealt with my quary quickly.
Easy to understand and clear spoken.
Date of experience: February 1, 2019
I receive my income of AirBnb, and always worked very well. I always recomend to everybody, my friends and family.
Date of experience: May 22, 2019
I find it very comprehensive And suportive as well, I was really searching for help and i find ot here.
Date of experience: November 18, 2019
Customer service representative was very uderstanding and helpful on assisting and fixing issue related to account. Very polite and helpful.
Date of experience: July 19, 2021
I was treated with the upmost importance and very professionally. My problem was resolved super fast and with super priority..
Date of experience: November 7, 2018
It's was verry good and easy to understand what you need to do.
The personal is verry good and nice.
Date of experience: June 22, 2018
I during the period i have used the payooneer is great service. I individually serve it that is user friendly supported service.
Date of experience: August 19, 2018
I have called the customer service and the person who was on the phone he was really kind and helpfull
Date of experience: October 5, 2018
I will say that the customer service is pretty good, despite the fact that they seem to be mostly Israelis. This is, in fact, an Israeli-American business. On that note, this company deserves to suffer financial horror. It is a vile criminal organization. They cut a deal with Birthright to handle the deposits. You need to pay $250 to get a spot on the trip, and this will be refunded... except it isnt. You get it back on a Payoneer card, and everything has an associated fee. To withdraw from an ATM, its a 3% fee. Nevermind that you cant get $10 bills at most ATMs (somehow Israel has managed to figure out this option, and most banks offer a wide range of notes).
It turns out I never actually got the card, it was lost in the mail. Finally, I get an email saying my card is about to be deactivated or something, and I respond to say I never got one. Eventually, one is sent, and I find out that most of the balance was eaten up in fees. I called back to say this is illegal (it is, but they funnel it via a bunch of shell corporations in Belize to dodge that). Finally, they relented and offered to give half back. No! You cannot charge me for what I did not have access to. A few minutes later, I was informed the fees would be restored.
So, the operator recommends I make a purchase to avoid the ATM fees. The card actually saved me the cash expense at a recent doctor appointment. I also went shopping. I came home and found they had tacked on a 1.8% fee. Then, the next day, a new monthly fee hit. I was furious, and called up, and they ultimately agreed to refund my fees and added some extra so I wouldnt pay fees on the remaining balance. I used up the card and will never have to deal with this criminal enterprise again.
I am going to write a letter to Birthright, which is a wonderful program, that they need to find a better system. If they are going to demand deposits, then they should take the fee hit, not me the trip taker.
Date of experience: November 7, 2015
Agent was super polite and got the job done. My issue was understand and recommendation was acurate.
Date of experience: October 28, 2020
I saticefited email, phonecall any service. It became speculation after I created the Pioneer account. I thank Pioneer. Thank you.
Date of experience: May 10, 2021
Payoneer is very good app we get all supportPayoneer is a very good app, we get all the support, just don't face any problem.
Date of experience: July 6, 2021
The rivew of documents is very professional, and the agents are very professional and understanding
I had a nice experience
Date of experience: September 9, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
