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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.3%
Positive
581
Neutral
29
Negative
48
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
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Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
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Reviews (9,438)

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Reviews that mention popular keywords

customer service (1812) customer care (732) customer support (475) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user rajnik2
California
1 review
0 helpful votes
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July 28th, 2018
Verified purchase

Great Experience... love to work with you in future. Work with this account for walmart and works great. With Amazon and and other countryss account.

Date of experience: July 26, 2018

Thumbnail of user anncharlottel
Thailand
1 review
0 helpful votes
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September 3rd, 2020
Verified purchase

Nice and easy and it should be! And the person i talked to had a nice and calm voice and i felt comferteble

Date of experience: September 3, 2020

Thumbnail of user lesters144
Nicaragua
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

No tengo quejas, me ayudaron con mi necesidad y disposición. Esperando poder recibir mi tarjeta lo antes posible

Date of experience: July 3, 2024

Thumbnail of user salmani4
Pakistan
1 review
0 helpful votes
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July 12th, 2021
Verified purchase

I am snack video hoster and do hosting in the snack video and earn money.
I have mobile shop and repair mobiles.
I do video editing on snack video.

Date of experience: July 12, 2021

Thumbnail of user phullk
New York
1 review
0 helpful votes
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March 3rd, 2020
Verified purchase

Its charge so high and so let delivary. Its the best method to withdraw anywhere but its charge so high other was best

Date of experience: February 28, 2020

Thumbnail of user abdulh42
Pakistan
1 review
0 helpful votes
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May 18th, 2018
Verified purchase

Nice services
I used payoneer services and i found it very nice easy and user friendly.
I like to say my friennds to use this services

Date of experience: May 16, 2018

Thumbnail of user mirazh
Bangladesh
1 review
0 helpful votes
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June 25th, 2018
Verified purchase

Payooner is very good payment service. I like it to use it.
So I am very happy to use it.

I also recommend people to use it...

Date of experience: June 22, 2018

Thumbnail of user celaly
Rhode Island
1 review
0 helpful votes
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August 30th, 2018
Verified purchase

Thanks for helping and easy contact, and so easy set up I am so happy for choose payooner, I will advise everyone for payooner

Date of experience: August 28, 2018

Thumbnail of user ahmedh68
Morocco
1 review
0 helpful votes
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September 6th, 2018
Verified purchase

Excellent service, and very polite sttaf, thank you Joyce for your excellent service and for being so kind

Date of experience: September 3, 2018

Thumbnail of user pritirajd
Bangladesh
1 review
0 helpful votes
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March 15th, 2021
Verified purchase

I feel so good to use payoneer. Their service are awesome. Their customers service employees aro so good.

Date of experience: March 15, 2021

Thumbnail of user wilbertv5
Nicaragua
1 review
0 helpful votes
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September 20th, 2018
Verified purchase

I had never had a problem with payoneer and I hope I never do. It is a very convinient service and customer service is great.

Date of experience: September 17, 2018

Thumbnail of user manishj34
India
1 review
0 helpful votes
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July 21st, 2021
Verified purchase

My USD amount is disabled. Custmer care agent resolve my issue efficiently. Thank you. Manish Jain. India

Date of experience: July 21, 2021

Thumbnail of user einavb
Israel
1 review
0 helpful votes
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December 23rd, 2018
Verified purchase

They are helpful and fully understand.
They helped me with the bank account.
They are kindly, helpful and help me alot

Date of experience: December 20, 2018

Thumbnail of user ryanjayl
Philippines
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Payoneer is very helpful aside from the connection is very good the customer service is very welcoming. Stay safe godbless

Date of experience: August 1, 2021

Thumbnail of user tanup2
India
1 review
0 helpful votes
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December 12th, 2019
Verified purchase

I want to change my account because I will fill my account and I am under 18 so... Plz change my account and I will use my father account

Date of experience: December 9, 2019

Thumbnail of user shahiduli1
Bangladesh
1 review
0 helpful votes
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August 29th, 2018
Verified purchase

Hi, I am Md Shahidul islam. Payoneer service is best for online payment service.
Thanks for payoneer
Md Shahidul islam

Date of experience: August 27, 2018

Thumbnail of user belala2
Egypt
1 review
0 helpful votes
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January 19th, 2019
Verified purchase

The support I got was really helpful but the response was too late whatever I really appreciat your response

Date of experience: January 17, 2019

Thumbnail of user kennethz52
Philippines
1 review
0 helpful votes
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June 2nd, 2021
Verified purchase

I have a request because of my mistaken of my incorrect spelling of my name because my spelling of my name is KENNETH not kenineth I just one to correct of my mistaken thankyou

Service
Value
Shipping

Date of experience: June 2, 2021

Thumbnail of user cristyp3
Tennessee
2 reviews
1 helpful vote
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February 11th, 2019
Verified purchase

I found them very helpful. Curtious and a short wait time. Over all a good experience. Would reccomend to other friends and family, antime

Date of experience: February 7, 2019

Thumbnail of user drewh54
California
1 review
0 helpful votes
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February 16th, 2019
Verified purchase

Hard to understand to to sound of foreign language! The lady wasd very polite but hard to understand!

Date of experience: February 12, 2019

Thumbnail of user mohammedy6
Jordan
1 review
0 helpful votes
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September 13th, 2018
Verified purchase

Payooneer is very good bank and solve many proplems for us. exlant service and support department i advice all people to use this bank

Date of experience: September 11, 2018

Thumbnail of user imrant11
Pakistan
1 review
0 helpful votes
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October 5th, 2020
Verified purchase

Thanks payoneer customer care service customer care service was excellent thanks alot for solved my problem

Date of experience: October 5, 2020

Thumbnail of user samard1
Pakistan
1 review
0 helpful votes
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June 7th, 2018
Verified purchase

Payoneer is one acount that can help me every time when i have payonner card in my pocket i didnt felt alone my self

Date of experience: June 5, 2018

Thumbnail of user jovces
MK
1 review
0 helpful votes
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June 27th, 2018
Verified purchase

I use payoneer prepaid card more than 4years and am very satisfied with all support from the card.
Thank you Payoneer suppot team
Jovce

Date of experience: June 25, 2018

Thumbnail of user khayalenjabulom
South Africa
1 review
0 helpful votes
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March 6th, 2019
Verified purchase

Best of best of best of the best of the best very $#*!ing gooooooood y'all should get extras for that.

Date of experience: March 3, 2019

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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