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Payoneer has a rating of 4.5 stars from 9,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Orgnal do moment bank setement please approved account accept in Bangladesh please msa spinning limited
Date of experience: November 13, 2019
My last transaction in some issues so I contact Payoneer teams and it's solved so I like this customer service
Date of experience: November 21, 2019
She was very helpfull and professional although I was upset at the begginning, thank u very much and great job payoneer for hiring people like her
Date of experience: June 26, 2018
I love everything about the app except my password expiresand then I couldn't reset password. Was a bit frustrating. I hope they help me back in
Date of experience: July 24, 2018
Excellent in resolving my issue. I thought it would take few more days to get my patment. Good thing i called custumer rep. Thanks to Joan!
Date of experience: October 15, 2021
Customer service is amazing! It's good that my fellow Pinoy VAs are allowed to speak using our own language.
Date of experience: October 7, 2021
I wanted that payoneer could work like other services, for exaple it is not support payment from Russia etc.
Date of experience: January 21, 2019
I really love to work with payoneer great costumer service, and everything in their services is professional
Date of experience: December 11, 2018
It's one of the best and secure mastercard service. It is 100% trustable company. Highly recommended to everyone.
Date of experience: December 7, 2018
1st experience was good but now I'm facing problem in adding my 2nd account, even though Payoneer says we can add upto 3 bank accounts.
Date of experience: September 17, 2021
It tough experience by pending my incoming transaction for three working days and still not credited am feld up with the banking system of Payoneer
Date of experience: July 29, 2020
Very nice experiance with payoneer. Hope to be better services than this in future. Thanks you for everything.
Date of experience: November 18, 2020
Didn't make me feel stupid for asking what to some may have been obvious, then also added value by pre empting a next step.
Date of experience: July 29, 2020
Accomodating reps but you need to add more options for transferring funds not only via bank transfer.
Date of experience: October 2, 2018
Experience towards Payooner was good.
I appreciate that customer who clear my doubts and regarding payment.
Thank you.
Date of experience: April 15, 2021
Customer support always helpful. They provide all what you will need for going great online bussiness
Date of experience: August 26, 2019
Great experience with support friendly and very cooperative i will surely recommend payoneer to transfer amount globly
Date of experience: March 16, 2021
Call waa on point and it took a few minutes so I'm just hoping that all will be sorted out completely
Date of experience: November 13, 2019
Cool alternative to paypal no real complaints so far, service with lots of options for merchants and 3rd party users
Date of experience: February 11, 2019
In Spanish, I couldn't get through. But the English department always answers on time. Thank you so much for having me.
Date of experience: February 11, 2019
Thenjoy service is excellent they are so polite. I would recommend all business people to create account on payoneer
Date of experience: October 4, 2018
Love the service! Topnotch world class people! Keep it up like that. They are very responsive and flexible.
Date of experience: September 26, 2018
Representatives are very accomodating and helpful on resolving issues. Overall experience with customer support was excellent.
Date of experience: November 20, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
