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Payoneer has a rating of 4.5 stars from 9,436 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
One of cool international transactional service and I love it to use. It's very helpful for freelancers so much coz I'm a freelancer haha
Date of experience: December 8, 2020
My problem wasn't solved yet with 2 step verification system... waiting so far... but good respond of customer support was provided.
Date of experience: September 27, 2019
Not so good can't immediately change my bank account settings. Irs terrible. Canot be more effective. Very slower then expected
Date of experience: November 22, 2018
Just finished using the customer service and it was great, in general i love how things happened fast with payoneer, thx a lot!
Date of experience: April 9, 2021
My experience with payooner has been great and i would greatly recommend it to anyone who uses global transfer services.
Date of experience: May 17, 2018
I had a few questions regarding my payment as newbie to payoneer, and the support assisted me very well.
Date of experience: May 16, 2018
I've bin using this service for 5 years or so and never have I had any problems. Inwould recommend anyone to use payoneer.
Date of experience: January 3, 2019
Very happy with call, quick response didnt have to wait long for answer, will advise others about your service
Date of experience: May 17, 2018
Bry was very cooperative with outstanding patience!
I definitely recommend you to check out their service!
Date of experience: June 5, 2018
Great eperience, it took me some time to get my issue resolved on the phone but they did eventually.
Date of experience: December 5, 2019
Payoneer allows me to manage accounts form anywhere around the globe with secure and quick precision. I couldn't do it without them!
Date of experience: May 31, 2018
Costumer service is very efficient, they go directly to help, and the women who helped me were just amazing.
Date of experience: October 3, 2019
Very nice experiance. I have been working from 3 years having a better experience and thanks payoneer.
Date of experience: August 1, 2021
Are programmers working on projects in the field of blockchain and crypto-currency not entitled to receive money for work? Is this called democracy?
Date of experience: June 4, 2018
Good costumer service providing best knowledge the way of talking with customer are excellent, problem solving.
Date of experience: October 12, 2020
I've received nothing but an exceptional service from Payoneer, they certainly are serious about customer centricity.
Date of experience: May 22, 2018
Friendly, courtiuos, & very helpful. Above and beyond customer service.
Definitely recommend Payoneer!
Date of experience: November 14, 2018
Delay in payments recieving sometimes late so please make sure that every month should be the same fast transaction
Thank you
Date of experience: June 16, 2020
Very satisfied with Payoneer's services, transfering money from/to accounts in foreign countries was never easier to me. Highly recommended.
Date of experience: June 19, 2018
I must say the wait time was none, only have to call 1time and it's correct. They are very professional.
Date of experience: June 12, 2018
Very concise and necessary background information that will ensure a good reationshio between the parties involved... thank you
Date of experience: July 12, 2018
My balance was blocked but now I am happy because of our payment is unblock by Payoneer customer excutive
Date of experience: August 12, 2021
So far I havent had any problems with money transfers and the support has been very helpfull every time.
Date of experience: January 11, 2019
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
