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    Payoneer

2022 SITEJABBER AWARD

Payoneer

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Overview

Payoneer has a rating of 4.5 stars from 9,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.

  • Service
    427
  • Value
    379
  • Shipping
    255
  • Returns
    247
  • Quality
    367

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.2%
Positive
578
Neutral
29
Negative
48
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Instant Feedback

1 reviews

232
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How would you rate Payoneer?
Top Positive Review

“Safe, Secure, Effective and Efficient”

Kendall B.
12/21/24

Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.

Date of experience: 12/11/24
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Top Critical Review

“Verification failed and failing customer service”

Rolf d.
12/14/24

To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives

Date of experience: 12/4/24
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Reviews (9,435)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1810) customer care (733) customer support (474) bank account (294) payment service (147) support team (124) payment request (35) business days (85) bank transfer (38)
Thumbnail of user akramh4
Bangladesh
1 review
0 helpful votes
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June 9th, 2018
Verified purchase

Nice I am really Happy with Payoneer, I recommened Payoneer. It's really nice. I like to request Everyone to get paid via Payoneer

Date of experience: June 6, 2018

Thumbnail of user jorgep158
Uruguay
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

Great service! Amazing!
I am very happy whith Payoneer and i would like to recomend it 100%!
Best service!

Service
Value
Shipping
Returns
Quality

Date of experience: April 29, 2021

Thumbnail of user kulvinders
India
1 review
0 helpful votes
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October 20th, 2018
Verified purchase

I love Payoneer company i hope it's grow fastly my all friends like it. It's brovide us excellent service

Date of experience: October 16, 2018

Thumbnail of user fhimaa
Tunisia
1 review
0 helpful votes
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June 2nd, 2018
Verified purchase

Thanks for all payonner i had the best experience with such company thanks. Sayebna aad offf 100 char

Date of experience: May 30, 2018

Thumbnail of user preetim4
India
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Hope my account is aproved as soon as possible but service is Good they talk nicley nd i understand...

Date of experience: September 19, 2018

Thumbnail of user georgeh282
Romania
1 review
0 helpful votes
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May 29th, 2018
Verified purchase

I am satisfied about Payoneer services and I was given help by the time I lost my card and the operator was very prompt

Date of experience: May 27, 2018

Thumbnail of user chandrashekaran
India
1 review
0 helpful votes
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December 27th, 2018
Verified purchase

Thanks for supporting

Am really happy with your service

Also I use this service in feature as need as possible with your good service

Date of experience: December 24, 2018

Thumbnail of user anisr9
Pakistan
1 review
0 helpful votes
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May 15th, 2019

Get confirm status of payment from your sender and then check it on payonner website. Fo to global payment and see your blance.

Date of experience: May 15, 2019

Thumbnail of user josueo2
DO
1 review
0 helpful votes
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February 17th, 2019
Verified purchase

Very good service and options for free lancers, I recomended for the easy why to recive the payment you work so hard for.

Date of experience: February 14, 2019

Thumbnail of user jehangirk
Pakistan
1 review
0 helpful votes
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May 24th, 2018
Verified purchase

It was as perfect as a cheese Cake in Beijing, ;) It was soft, polite and understood my whole issue and cleared my everything.

Date of experience: May 22, 2018

Thumbnail of user joei72
Kenya
1 review
0 helpful votes
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December 1st, 2019
Verified purchase

I was reluctant at first, but I was impressed with the speed of payment processing and the ease of using the MasterCard.

Date of experience: November 28, 2019

Thumbnail of user orlandol53
Jamaica
1 review
0 helpful votes
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June 9th, 2021
Verified purchase

It was second to none I was giving all the information I need to solve my tedious issues that I was having

Date of experience: June 9, 2021

Thumbnail of user manaab
Tunisia
1 review
0 helpful votes
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August 22nd, 2018
Verified purchase

The agent I spoke to was very helpful, polite, and very understanding. He made a VERY clear explination to my issue and found a solution for it.

Date of experience: August 20, 2018

Thumbnail of user muhammadj28
Pakistan
1 review
0 helpful votes
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August 27th, 2019

I love it it was amazing, I like Payoneer C. Support they care about customer I really like it

Thanks, Cheers

Date of experience: August 27, 2019

Thumbnail of user chouaibb
Algeria
1 review
0 helpful votes
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October 24th, 2018
Verified purchase

Payoneer offers superior services, Payoneer always by my side, You can always get your pay with payoneer, Thank you payoneer.

Date of experience: October 21, 2018

Thumbnail of user faruqa
Bangladesh
1 review
0 helpful votes
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August 24th, 2019

Though I don't get my solution the process is great
Though I don't get my solution the process is great.

Date of experience: August 22, 2019

Thumbnail of user chinthakap1
Sri Lanka
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

I cant speak english. My engliah verry bad, but customers service verry good and they got my point and help fast. Love you payoneer customers support

Date of experience: June 1, 2020

Thumbnail of user aitula
Bangladesh
1 review
0 helpful votes
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July 24th, 2018
Verified purchase

I love payoneer support very very fast response and solved my issue:)

Love Payoneer and love support
Thank you.

Date of experience: July 20, 2018

Thumbnail of user bapid
Bangladesh
1 review
0 helpful votes
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October 1st, 2019

Best Customar Service EverSeen. Great Experience, Best Money Transfar and Withdraw Service Company. Every freelancer to need this payoneer money transfar syatems.

Date of experience: October 1, 2019

Thumbnail of user rajeshs73
India
1 review
0 helpful votes
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January 30th, 2020
Verified purchase

NYC conversation with guy with payoneer customer service
Thank you good service with payoneer customer

Date of experience: January 27, 2020

Thumbnail of user mirallm
Egypt
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Perfect she was so helpful
Perfect she was so helpful
Perfect she was so helpful
Perfect she was so helpful

Date of experience: October 12, 2021

Thumbnail of user shakeela6
Pakistan
1 review
0 helpful votes
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February 28th, 2019
Verified purchase

Payoneer is very amazing Serivice provide and quickly withdraw to local bank i am very thankfull payoneer Service...

Date of experience: February 25, 2019

Thumbnail of user ripons
Bangladesh
1 review
0 helpful votes
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September 11th, 2019

Happy to work with Payoneer, But my problem is still exist, After all great payment system fast and secure.

Date of experience: September 10, 2019

Thumbnail of user gabrielr128
El Salvador
1 review
0 helpful votes
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May 29th, 2020
Verified purchase

I've been using Payoneer to receive my Upwork payments for over 2 years now and I can't recommend it enough.

Date of experience: May 29, 2020

Thumbnail of user julianj66
GB
1 review
0 helpful votes
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December 9th, 2020

Had some documentation to sort the Customer Service lady was amazing and sorted it amazingly well x I cannot recommend them enough

Date of experience: December 8, 2020

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.

Company Representative

Thumbnail of user annat444
Anna T.
Typically responds within 2 days

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