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Payoneer has a rating of 4.5 stars from 9,435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account, and live chat. Payoneer ranks 1st among Money Transfer sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
1 reviews
Payoneer has been a dream to utilize as my platform for receiving and making transactions in USD. They are transparent in their rates and efficient in carrying out transactions. The customer service via phone is very good as they always have a knowledgeable and polite agent on standby ready to give useful information and offer solutions to whatever challenges you may have.
To gain access, you must take a number of steps to verify your identity, and that's fine, of course. You have to upload all kinds of info, but already during the upload I get an email that the verification is not sufficient without specification, very strange because I am still uploading. Then asked several times what is wrong and how it can be solved, but I am always told that they are working on it. When I finally file a complaint, I get a message the day later that my account has been closed and I can no longer use their services without any motivation for this. Very bizarre, totally illogical and very poor service. Fortunately, there are plenty of better alternatives
Its easy to use the customer service is fast and responsive, would be great if they could also offer USD cards for airbnb hosts.
Date of experience: March 7, 2019
I call the costumer care service and I slove my problem and I'm really satisfied.
Thank you Payoneer
Date of experience: November 21, 2018
The best informations and help, payoneere thank u! The best team, all customers i meet been verry helpful
Date of experience: June 8, 2018
I called from argentina, about my account with airbnb, they answered all my cuestions with good information. Recomended!
Date of experience: November 26, 2018
The help and support You guys provide are crucial on this times of globalization, What You´re doing is very important.
Date of experience: December 5, 2018
Payonner under review 2day no email approved email please help me customer service is a good ok my payonner customer id *******
Date of experience: February 21, 2019
Exellent
Very nice and professional, i am very happy to start working with you
I hope to contunue in the same way
Date of experience: December 31, 2018
A very good and helpful customer service, the lady I spoke to was very polite and went extream to answer my querries
Date of experience: July 23, 2018
Fast payment and also the use of getting card delivery is amazing and hope payoneer to take over the vertual eecommerce market and make it to the top
Date of experience: February 14, 2020
The time between the payment was sent via credit card to the time it hits the account and is cleared is soooooo looooooong it's like a death march.
Date of experience: June 18, 2018
Payoneer made business easy and fast. Satisfied with fast processing payment and withdrawal. Convenient with US dollars, pounds, euros, yens, yuans.
Date of experience: February 5, 2017
I am honored to have account with this bank. Prestigous and devoted for customer satisfaction is the mark of the bank. I am proud of your work.
Date of experience: August 19, 2020
Well Payoneer is a good service wich has help me a lot! With the card Wich is good for having acces to your funds
Date of experience: June 4, 2019
I call suport center and In max one minute everithing is clear! In most of the case, the line it s on and i
Date of experience: June 26, 2018
Everything works in a good organized manner. It is simple and not buraucratic. It is practical and easy to maneuve.
Date of experience: December 19, 2018
Very proffesional and helpfull customer's service. Young lady Chelsea was very patient and kind and she solved all my challenges.
Date of experience: November 15, 2019
Efficient, professional and helpfull
The support i just had.
Kind thanks for your help and support
Enjoy the day
Roumpini
Date of experience: June 1, 2018
I needed help on Russian language
Questions about Airbnb
Transferring
Evgeny was helpful and patient.
Thank you
Date of experience: June 20, 2018
Polite CSR but every time I ringI was told a different story, my emails are not followed through etc. Very disappointing.
Date of experience: June 25, 2018
Yesterday I've widraw my likee amount from payoneer to my local bank and Its Completed but I've visited my local bank but the amount was not transferred and I'm too much worried about it.
Date of experience: June 10, 2021
Very useful, i found the answers for all my questions.
And the most important is the answers are consise and presise
Thanks
Date of experience: June 19, 2018
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
